Gerard Spence

Great experience, great staff from salesman to service department. 4th vehicle from Maus will return. department. 4th vehicle from Maus will return. More

by SARNOSTEVE Verified Customer Verified Customer

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The service personnel were courteous and my vehicle was taken into service right away. The wait wasn't long and I was in and out. taken into service right away. The wait wasn't long and I was in and out. More

by christine.lindsey23 Verified Customer Verified Customer

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All staff at the dealership are fully committed to ensuring that everyone that enters are treated appropriately and with respect to ensure their needs are met. ensuring that everyone that enters are treated appropriately and with respect to ensure their needs are met. More

by lgharvey66 Verified Customer Verified Customer

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I gave a rating of 2 because service in regard of timeliness, courtesy and issues with performance after service was OK. Nevertheless, there is an issue of transparency on charges for service. When timeliness, courtesy and issues with performance after service was OK. Nevertheless, there is an issue of transparency on charges for service. When I went in for service a month ago it was identified that I needed to change my rear breaks. As I was short on time and money I decided to postpone for a later date. I had received other discounts for this type of service from New Port Richey and Wesley Chapel Nissan service centers. A week ago I got a an email with similar discount offers for which I decided to make a reservation for service at your facility. I came in left my car for service and left. When my car was ready I went in to pick up and pay. Since I was in a hurry I paid without checking charges and discounts applied. To my surprise when I checked charges I noticed two things that were unexpected. The first was shop supplies fees for almost $40 dollars. This was never mentioned. The second was the promoted 15% discount was never applied. I left a note to the service agent about this and he mention that shop supplies always applies for service and that he was unaware of the 15% discount promotion. For purposes of transparency I would suggest that extra charges should be mentioned to the customer prior to leaving the car for service or when reserving to avoid these types of situations. More

by ROBORTEGA43 Verified Customer Verified Customer

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The dealership is very well kept. I like the cleanliness of the facility. The staff are very friendly and knowledgeable. I like the cleanliness of the facility. The staff are very friendly and knowledgeable. More

by PATRICKREF91 Verified Customer Verified Customer

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Very helpful and considerate He was very honest with what happened to my car and followed thru. happened to my car and followed thru. More

by SSLIMAKKELLY Verified Customer Verified Customer

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They were very helpful, polite and respectful people. It was great service. Would recommend to others. It was great service. Would recommend to others. More

by beckahphelps Verified Customer Verified Customer

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Matt is the best service writer I have ever had to work with. Professional, personable, and knowledgeable. Highly recommend! with. Professional, personable, and knowledgeable. Highly recommend! More

by SELFOR Verified Customer Verified Customer

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As Always they did an amazing job no complaints from us it was a very good experience it was a very good experience More

by billdemon Verified Customer Verified Customer

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I was in this town and did not have an appointment but took a chance to see if I could squeeze in to Moss for my oil change. This would be the first one since I purchased my car there. They were able to a took a chance to see if I could squeeze in to Moss for my oil change. This would be the first one since I purchased my car there. They were able to accommodate me in a reasonable amount of time and I was totally satisfied with my experience that day. More

by buschjulia Verified Customer Verified Customer

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