Gerard Dumas
Gerard Dumas at Joe Rizza Acura
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Gerard Dumas

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Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
108 Reviews
4.9

108 Reviews

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108 Reviews of Gerard Dumas

October 29, 2024

Dealership Rating
Employee Rating

The Teams appear to work together and the vehicle section seems limited very few cars. Over all I have had a Very good experience with Rizza Acura. More

by GODSIDE57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

Oct 29, 2024

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2024

Dealership Rating
Employee Rating

It was funny watching 1 salesmen run to a Lexus that pulled in after I did, 1 other salesmen walk in the building. Then Gerard came right up to me I told him I had an appointment with the internet guy. More

by RPM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Please let Gerard know if we can be of any more assistance.

September 14, 2024

Dealership Rating
Employee Rating

Gerald was very helpful and provided a follow up call to make sure I was enjoying my car. The financial paperwork was smooth and quick. More

by csims826
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gerald to be a positive one. Please don't hesitate to reach out if you need anything else.

September 01, 2024

Dealership Rating
Employee Rating

Fair price and straightforward. No real haggling. Simple process from test drive to financing. Car was not cleaned upon delivery More

by KAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo

Sep 03, 2024

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 18, 2024

Dealership Rating
Employee Rating

I have to think the two people who help me on the sale and the finance officer getting it done. I wasn’t too happy with the online sales person and is all attitude. It’s about the sale in general. If i More

by JMIDDELTON317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Joe Rizza Acura responded

Thank you so much for choosing Joe Rizza Acura! Please let us know if we can be of any more assistance.

June 19, 2024

Dealership Rating
Employee Rating

The team at Rizza Acura is amazing! Gerard is the best salesman ever, and he deserves the credit for my status as a repeat Rizza Acura customer! More

by Mrs. SH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

Joe Rizza Acura responded

Here at Joe Rizza Acura, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Gerard, and it was a pleasure having you at the dealership. We appreciate your review!

June 16, 2024

Dealership Rating
Employee Rating

Pat and the team are always professional. Gerard was great to work with and really listened to what we were looking for in a vehicle. More

by Houli777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Jim Sabbia , The service department is great-Chris, JP...

Jun 17, 2024

Joe Rizza Acura responded

Thank you so much for your kind words for Pat and Gerard, and for taking the time to leave us this wonderful feedback!

June 13, 2024

Dealership Rating
Employee Rating

Great dealership…. Easy to work with…. great service dept…. Finance dept hmmmmm maybe a little to be desired there More

by URT3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Jun 13, 2024

Joe Rizza Acura responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.

June 12, 2024

Dealership Rating
Employee Rating

Wonderful dealer and staff. Clean and efficient service department I have purchased 6 vehicles from Joe Rizza Acura. More

by BETOUNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

Joe Rizza Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

February 15, 2024

Dealership Rating
Employee Rating

The finance guy was not helpful. He couldn't even answer a simple question. He just gave the paper to sign with no explanations. He was not nice and gentle. I hope you guys replace h More

by BECKLYNE68
Recommend Dealer
No

Other Employees Tagged: Gerard Dumas

Feb 19, 2024

Joe Rizza Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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