Gerard Alexis
Gerard Alexis at Avon Auto Brokers
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Gerard Alexis

Sales Consultant

Avon Auto Brokers

159 Memorial Dr
Avon, MA 02322

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4.6
209 Reviews

Currently at Avon Auto Brokers for 12 years. Flexible with time and people. Haitian/Creole speaking. French/Spanish speaking as well.

Dealership Experience

15 yrs, 10 mos

Industry Experience

22 yrs, 10 mos

Languages Spoken

French French

Spanish Spanish

4.6

209 Reviews

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209 Reviews of Gerard Alexis

August 11, 2024

Dealership Rating
Employee Rating

My salesman was Alex who couldn’t have been more accommodating. I wanted to look at three different cars and Alex made arrangements to do so even though I was a walk-in and he was busy with other c More

by Lepash
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ron from the garage

July 20, 2024

Dealership Rating
Employee Rating

Worst customer service I’ve ever seen I would not trust this place for anything More

by penny508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

January 21, 2024

Dealership Rating
Employee Rating

1 Horrible horrible horrible, from sales to finance. Dennis had me lie and say I had the truck when I didn't and when I did get the truck I had to bring bit back the next day because there was so many p More

by bjones403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dennis Wilburn , Gerard Alexis

Jan 24, 2024

Avon Auto Brokers responded

her vehicle passed Massachusetts inspection. She had an issue with the window, not going down due to the cold temperatures and the oil change was in Chinese which we corrected and the hood would not open also due to the cold temperatures, her car is in excellent shape we went through it again, she has till friday to take down all reviews need to be removed or we will be contacting our lawyer for defamation and loss of business due to her in accurate reviews

Mar 20, 2024

bjones403 responded

😆

January 18, 2024

Dealership Rating
Employee Rating

Took a little long and then I expected the finance department helped a lot Car is in excellent shape love it More

by mweelies09
Recommend Dealer
Yes

Other Employees Tagged: Gerard Alexis

January 16, 2024

Dealership Rating
Employee Rating

Very nice people and willing to go above and beyond to get you what you need More

by Martin5579
Recommend Dealer
Yes

Other Employees Tagged: Gerard Alexis

January 15, 2024

Dealership Rating
Employee Rating

Alex was great to work with. I got a fair trade in value for my car. None of usual back and forth with the finance manager. Straight forward and easy transaction. I love my new C More

by Charles P
Recommend Dealer
Yes

Other Employees Tagged: Gerard Alexis

January 15, 2024

Dealership Rating
Employee Rating

They are Unprofessional, Unethical, and incompetent. I am out of state, 2000 miles away and tried to purchase a vehicle from them. My loan application was approved and being processed,they took my card More

by smbehanna
Recommend Dealer
No

Other Employees Tagged: Gerard Alexis

Jan 17, 2024

Avon Auto Brokers responded

To Smbehanna Dear, At Avon Auto Brokers we always welcome customer feedback on their experience and thank you for taking the time to share yours. However I’m disappointed to see the reaction and language used in your review. We take exceptional pride in the work we do and our interaction with our customers. Your experience is a true example of that. Upon further review with our service staff we discovered that there just too many service issues with that car that would allow us to sell it in good faith, satisfy safety and meet our standards. We put our reputation on satisfying customers, just see all of our five star reviews. If you would like to discuss further please reach out to me directly

Jan 17, 2024

smbehanna responded

That is a total lie! On Dec 17, 2023 Alex mistakenly sent an email to me rather than the other customer you sold the car to that said: “ Congratulations on your 2014 BMW 535i. It has been a few days since you took delivery and I just wanted to thank you again for your business and for placing confidence in Avon Auto Brokers and myself. It has been my pleasure to assist you with your 535i, I know that you will have many years of enjoyment. Please let me know if there is anything that I have missed or still owe you. If you have any technology questions or Forgot how to operate anything please give me a call right away.” If there actually were any such issues with the car, I would’ve been informed about them before going through the loan process. And you would’ve known about them before that.

January 15, 2024

Dealership Rating
Employee Rating

I did 90% of my sale over the phone as i live far away and the team at Avon Auto broker made it really easy and bent over backwards to make sure everything was done to my satisfaction. More

by Npheonix1980
Recommend Dealer
Yes

Other Employees Tagged: Gerard Alexis

December 23, 2023

Dealership Rating
Employee Rating

Alex is the man , courteous and knowledgeable ! He is a true professional, and I needed a professional, not a politician More

by kevinblouin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Wilburn

November 25, 2023

Dealership Rating
Employee Rating

My mother bought a car from there 4 Years ago. Car still running smooth. So I feel pretty confident. I definitely will do business with them again such a Clean and professional environment.! More

by vanbe97
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fielders

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