Gerald DeShields
Gerald DeShields at Heritage Chrysler Dodge Jeep Ram Parkville
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Gerald DeShields

Sales Associate

Heritage Chrysler Dodge Jeep Ram Parkville

9219 Harford Rd
Baltimore, MD 21234

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15 Reviews
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15 Reviews

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15 Reviews of Gerald DeShields

October 10, 2024

Dealership Rating
Employee Rating

Andre went above and Beyond. Sent us a video of the car to help get the process started since we were out of state. He had the car staged when we arrived and showed great hospita More

by KJAGepfer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Scammell, Kyle Leonard

Oct 13, 2024

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. Safe travels!

April 15, 2023

Dealership Rating
Employee Rating

I have a great experience at Heritage CDJR Parkville Maryland. Thanks to Andre DeShields, he is awesome! Great customer service as well. More

by therophic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2023

Dealership Rating
Employee Rating

I recently purchased a car from Heritage and had a great experience. They were really helpful and informative, going out of their way to ensure I got exactly what I was looking for. The salesperson, Gerald More

by slmcdee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2023

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2023

Dealership Rating
Employee Rating

It was a Friday afternoon I stopped by to take a look at a jeep I was interested in. It was pouring out, and Gerald was running up the road from the service shop. He stopped and asked if I needed help and I More

by Aperticone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cooney

Mar 30, 2023

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2022

Dealership Rating
Employee Rating

Andre was great! He was very laid back friendly and wasn’t pushy. Very knowledgeable of the vehicle and offered different options for insurance. More

by Seantae Beard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 09, 2022

Dealership Rating
Employee Rating

Pleasure to work with. Would recommend comming here any time. Possative additude and really helpful. More

by Brian.r.oyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khlaq & Ken

Jul 11, 2022

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 03, 2022

Dealership Rating
Employee Rating

Great to work with! Only downside was the lengthy wait for the vehicle to be cleaned and ready for delivery! They waited for all the paperwork to be signed before send More

by rrobuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Douglas

Jul 05, 2022

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

June 15, 2022

Dealership Rating
Employee Rating

Great to work with…only downside was having to wait so long for the vehicle to be cleaned/ready for delivery More

by rrobuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Douglas

Jun 16, 2022

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 27, 2022

Dealership Rating
Employee Rating

Very helpful, and friendly service. I, at no point during the interaction at the dealership, felt lost. Very friendly, and professional service as well. More

by c.a.dudley94
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan McKenzie

May 28, 2022

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 22, 2022

Dealership Rating
Employee Rating

Worked with Gerald Andre DeShields and he was very nice, professional and helpful. I would come back. More

by ms.natashaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Douglas

May 23, 2022

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

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