George Varughese

Unfortunately, after more than 15 years of time with your team, I will not be staying with the Toyota brand at this time, nor the forseeable future. I had several short but extremely unpleasant experiences a team, I will not be staying with the Toyota brand at this time, nor the forseeable future. I had several short but extremely unpleasant experiences and discussions with members of the floor team and sales staff that have lost Toyota a customer. car sales work already has a quite alarming reputation in the public eye for dishonesty and fraud, and the team at suburban Troy has made that exceedingly worse for me. The quality of Toyota has gone quite downhill from the standard I had come to expect, which no longer feel safe- and the pricing for very simple base model sedan vehicles that I was offered should never be normalized. the senior staff member I spoke with was rude, had a total lack of transparency, and remained dishonest and vague via email, and face to face discussion about my options in an attempt to keep me with toyota, or burden me with substantial debt going forward. After that, a manager walked by in jest and proceeded to insult the other car brands that I was looking into. I was able to find a safer and more affordable choice for my transportation needs. I’m thankful to be completing this chapter and moving into safer options. Thank You, best of luck. Michael More

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George helped us find our Sienna, process was easy, price was fair and he advocated on our behalf. was fair and he advocated on our behalf. More

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Sales officer Steve was more friendly and gave my clear explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the c explanation of all the security feature cover by Toyota from blind spot mirror, collision preventions, adaptive cruise control. Also took me to the car and showed me the features like motion sensor door opener in back and sides etc. Was able to trade in my CRV and get the new Sienna XLE. HI appreciate his marketing skills and patience in dealing with customer More

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An Exemplary Role Model for Toyota Service!! I just returned from my Camry 35,000 mile maintenance visit with MaryAnn. She continues to provide outstanding customer service, helpful recommendati I just returned from my Camry 35,000 mile maintenance visit with MaryAnn. She continues to provide outstanding customer service, helpful recommendations, and is sensitive to customer financial resources/concerns. I have been dealing with Suburban Toyota through 6 vehicles over 15 years. I now request my purchase/lease deals include a request that she is the lead Service Consultant for my motoring needs. Great representation of Suburban Toyota Quality Commitment! More

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I have dealt with George V for about 10 years now. He is kind, friendly, easy to talk to, has excellent knowledge of his job, always there to help & always deliver! kind, friendly, easy to talk to, has excellent knowledge of his job, always there to help & always deliver! More

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it was good My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil cha My oil change was finished in an hour. the waiting room was comfortable. there was coffee and popcorn. I will bring my car back when I need an oil change. More

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Service was friendly and accommodating at Suburban Toyota. George was a great representative of the business. He was knowledgeable and kind. There were plenty of vehicles in stock to compare. Overall Toyota. George was a great representative of the business. He was knowledgeable and kind. There were plenty of vehicles in stock to compare. Overall it was a great experience buying a car at Suburban Toyota. More

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The only place I go for vehicles and service thereof! Professional and personable courtesy at all times! Great products at great prices! 18 vehicles in the last 12 years! Highly recommend you stop and Professional and personable courtesy at all times! Great products at great prices! 18 vehicles in the last 12 years! Highly recommend you stop and shop today! More

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Best dealership I’ve worked with over the past 12 years. They always listen to any concerns that I have and do there best to resolve any issues. They always listen to any concerns that I have and do there best to resolve any issues. More

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On time for appointment and back when promised. They are very friendly and help in every way. The explain the options and give their feed back so you understand what the option are. They are very friendly and help in every way. The explain the options and give their feed back so you understand what the option are. More

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