George Kastrinakis
George Kastrinakis at Michaud Mitsubishi
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George Kastrinakis

Sales Consultant

Michaud Mitsubishi

80 Andover St
Danvers, MA 01923

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5.0
46 Reviews
5.0

46 Reviews

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46 Reviews of George Kastrinakis

July 06, 2024

Dealership Rating
Employee Rating

We had a great experience purchasing a used Nissan Frontier from George. The entire process was smooth, timely, and all staff were pleasant and helpful. The owner comes out to meet us and introduc More

by Kerry and Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Dube

Jul 06, 2024

Michaud Mitsubishi responded

Thank you so much, Kerry and Jim, for choosing Michaud Mitsubishi! Paul and George will be pleased to hear that you both appreciated your services. Please let us know if we can be of any more assistance. We are your feel-good dealership. The Management Team

May 23, 2024

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Employee Rating

0 Stars, terrible post purchase experience Purchased my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a mo More

by Logan Fuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paul Dube, Kim Kowalski , Kevin Michaud

May 24, 2024

Michaud Mitsubishi responded

Mr. Fuller purchased a 13 year old Subaru WRX STI 6-speed with 123,000 miles. He also added a CareGuard Warranty with the purchase. Before vehicles are put for sale on our lot, they undergo a thorough safety/mechanical inspection. Our technicians repair and inspect any known concerns to the best of their ability. Unfortunately, after a little over a month of driving, there was engine failure. Luckily, the CareGuard warranty went to work. We explained to Mr. Fuller that CareGuard went into the engine to look inside and they found that the oil was golden and no sludge of any kind was evident. There is no way of knowing if an engine is going to fail, and that's why we recommend protecting every used vehicle purchase with a service contract. We were always pleasant with Mr. Fuller, giving him an accurate explanation of what Careguard was responsible to pay out on his claim, ( A used engine with approximately the same miles 100k) CareGuard was willing to pay the FULL amount for a similar engine for Mr. Fuller's Subaru. Only a small deductible required. Mr. Fuller was not satisfied and wanted a brand new engine. We stepped up and helped Mr. Fuller to get Careguard to pay $13,500 towards a brand new engine when their protocol was to pay for only a used engine. Then he requested we pay the difference on $5,000. We explained that is not how this works. We did everything we could to help Mr. Fuller deal with these issues.

January 28, 2024

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Employee Rating

George is a salesperson who is not focused on selling you a vehicle just to make money. Instead, he is focused on selling you not the car you want, but the one you truly deserve. I believe that in the state More

by Mister SD on YouTube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Michaud Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with George here at here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

September 03, 2023

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Employee Rating

Great overall experience. Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Mur More

by TroyR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Murphy (Finance)

Sep 03, 2023

TroyR responded

Michaud Mitsubishi Sep 3, 2023 TroyR Great overall experience. Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Murphy (Finance) will have your best "interest".

Sep 05, 2023

Michaud Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Troy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

June 21, 2023

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Employee Rating

This was the first car purchase I have ever made. I had shopped around for awhile and researched multiple different brands and models. I visited one dealership prior to visiting Michaud mitsubishi an More

by gmatheis98
Sales Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Michaud Mitsubishi responded

Thank you so much for choosing Michaud Mitsubishi! Congrats on your new purchase, and let us know if we can be of any more assistance! We are your feel-good dealership The Management Team

January 19, 2023

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Employee Rating

George personally delivered my vehicle in a snow storm because my other vehicle broke down and I had no other way to get to work the next day. I think that says it all, but I'll keep going. I really can't More

by PLB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 20, 2023

Michaud Mitsubishi responded

It's great to hear that George was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

December 03, 2022

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Employee Rating

I can’t say enough about how amazing this dealership is. You will not encounter pushy salespeople or numbers games. These people are honest and work hard to earn the trust of their customers. The owner of t More

by Horowitzpb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Michaud , Bill Murphy

Dec 05, 2022

Michaud Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Michaud Mitsubishi, we look forward to having you as one of our valued customers for many more years to come! We are your feel-good dealership The Management Team

July 31, 2021

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Employee Rating

I'm a repeat customer. I bought a used car from them in 2014, had it serviced there, and traded it in recently for a newer used car. The service is great; they have never steered me wrong, which is why I k More

by Solvieg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2021

Michaud Mitsubishi responded

Thanks for sharing your thoughts about your experience with Michaud Mitsubishi. We appreciate your business and hope to see you again soon! We are your feel-good dealership The Management Team

April 29, 2021

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Employee Rating

Great working with Michaud Mitsubishi and specifically George, he didn’t try to force anything on me, gave me a very thorough in depth overview of the cars specs, him having one himself showed he truly be More

by Caleb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Michaud Mitsubishi responded

Caleb, Thank you for taking the time to share your thoughts on working with George and our team. We're glad to hear we delivered such a great experience! We are your feel-good dealership The Management Team

April 28, 2021

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Employee Rating

Brought in a Subaru to trade in for ScionGeorge was Brought in a Subaru to trade in for Scion George was wonderful to work with, incredibly accomodating The entire team at Michaud was great and More

by TobyTousi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Murphy

Apr 28, 2021

Michaud Mitsubishi responded

Toby. Thank you for your business and this review. We're happy to hear George and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Scion! If there is anything we can assist you with in the future, please let us know. We are your feel-good dealership The Management Team

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