46 Reviews
Write a Review46 Reviews of George Kastrinakis
July 06, 2024
We had a great experience purchasing a used Nissan Frontier from George. The entire process was smooth, timely, and all staff were pleasant and helpful. The owner comes out to meet us and introduc Frontier from George. The entire process was smooth, timely, and all staff were pleasant and helpful. The owner comes out to meet us and introduce us to Paul who overseers service. Had a few questions within a week and got immediate responses from Paul. What was most refreshing was how genuine and easy the process was. No haggling, no sales pitch. Just a nice family oriented business. Will definitely purchase here again. More
Other Employees Tagged: Paul Dube
May 23, 2024
0 Stars, terrible post purchase experience Purchased my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a mo my first car entirely under my own name at 19 and traded in my perfectly working car I bought off family for a used Subaru from them and roughly a month later the engine has catastrophic failure. Spun rod bearings due to poor lubrication on top of several other items such as rusted out coolant lines and a frayed timing belt, all of which could have been avoided if they had noted any of wear prior. Traded in a perfectly functional vehicle only to be left without a car for months while they sent it to a separate dealer for repairs. Purchased a complete power train warranty and due to the extent of the damages. The warranty will only cover a portion leaving me with several thousands of dollars in repairs after not even 1,200 miles and a month worth of use. Waiting to hear back from them for months on if they would at least help with the bill (not even pay it in full), only for them to claim that there was nothing they could do and I would have to find another way to pay for even after just purchasing the car from them. Just like every other sleezy dealer, they are only in it to maximize profit margins and to get rid of a car that, quote from the finance manager, "couldn't believe they ever sold to a customer, and should've auctioned." Don't believe everything you see, when push comes to shove they will save a couple bucks to cover themselves More
Other Employees Tagged: Paul Dube, Kim Kowalski , Kevin Michaud
January 28, 2024
George is a salesperson who is not focused on selling you a vehicle just to make money. Instead, he is focused on selling you not the car you want, but the one you truly deserve. I believe that in the state a vehicle just to make money. Instead, he is focused on selling you not the car you want, but the one you truly deserve. I believe that in the state of Massachusetts, they need more salespeople like him. He is the MJ of car salespeople. More
September 03, 2023
Great overall experience. Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Mur Friendly staff. Ready to shop for a vehicle? Talk to George Kastrinakis. Very polite, knowledable.knowledgeable. respectable of time. Also, Bill Murphy (Finance) will have your best "interest". More
Other Employees Tagged: Bill Murphy (Finance)
June 21, 2023
This was the first car purchase I have ever made. I had shopped around for awhile and researched multiple different brands and models. I visited one dealership prior to visiting Michaud mitsubishi an I had shopped around for awhile and researched multiple different brands and models. I visited one dealership prior to visiting Michaud mitsubishi and I was not very impressed. When I arrived at the dealership I was instantly greeted and walked over to a waiting area that had free coffee. I arrived 20min early, but George accommodated this and pulled the car around so I could inspect it while he finished up with other clients. He answered all my questions and helped explain the different features in the car. He also made the financing aspect very easy. He did not pressure me to put any money down and he did not add any hidden fees to the price. He was very transparent. I did not feel like I was pushed around. What pleasantly surprised me was that he did not disappear into the back to have a discussion about fiances without me present. Overall, I will recommend this dealership to all my friends. More
January 19, 2023
George personally delivered my vehicle in a snow storm because my other vehicle broke down and I had no other way to get to work the next day. I think that says it all, but I'll keep going. I really can't because my other vehicle broke down and I had no other way to get to work the next day. I think that says it all, but I'll keep going. I really can't say enough great things about George and Michaud Mitsubishi. No pushy or high-pressure sales tactics, no four square, no bait and switch--just honest, respectful, kind, helpful service. This is a family-owned business which means you get treated fairly by good people who treat you like a person instead of number. Great price. They take the time to explain everything to you and help you understand the whole process and all the paperwork. I cannot recommend them highly enough. More
December 03, 2022
I can’t say enough about how amazing this dealership is. You will not encounter pushy salespeople or numbers games. These people are honest and work hard to earn the trust of their customers. The owner of t You will not encounter pushy salespeople or numbers games. These people are honest and work hard to earn the trust of their customers. The owner of the company even took the time to shake my hand and thank me for doing business with them. From the sales department to the finance department, I have had nothing but positive experiences with this dealership. They are always available to answer your questions and are very professional and friendly. I just purchased my third vehicle from Michaud and I am a happy customer! More
Other Employees Tagged: Zack Michaud , Bill Murphy
July 31, 2021
I'm a repeat customer. I bought a used car from them in 2014, had it serviced there, and traded it in recently for a newer used car. The service is great; they have never steered me wrong, which is why I k 2014, had it serviced there, and traded it in recently for a newer used car. The service is great; they have never steered me wrong, which is why I keep going back. A very friendly group of people, from sales to service to administrative. More
April 29, 2021
Great working with Michaud Mitsubishi and specifically George, he didn’t try to force anything on me, gave me a very thorough in depth overview of the cars specs, him having one himself showed he truly be George, he didn’t try to force anything on me, gave me a very thorough in depth overview of the cars specs, him having one himself showed he truly believed in this car and it’s value. The trade in value they gave me for my car was the best compared to other companies I went to previous, very good doing business with this team. I highly suggest coming in to this dealer and working with them to have them get you in the car of your dreams like they did with me. More
April 28, 2021
Brought in a Subaru to trade in for ScionGeorge was Brought in a Subaru to trade in for Scion George was wonderful to work with, incredibly accomodating The entire team at Michaud was great and Brought in a Subaru to trade in for Scion George was wonderful to work with, incredibly accomodating The entire team at Michaud was great and easy to work with The entire process took a little over four hours for a trade in which I had no complaints about as it was seamless and the employees made it easy to navigate I walked away with an excellent trade in deal, with a new car and smiles all around Would recommend this dealership for those looking to upgrade! More
Other Employees Tagged: Jim Murphy