The entire team at Serra Toyota is phenomenal.
My salesman Guy Rickman gave me great customer service, the manager Michael McLeod took care of me as well. The service department has done an excell
My salesman Guy Rickman gave me great customer service, the manager Michael McLeod took care of me as well. The service department has done an excellent job servicing my truck! I will be back as soon as I’m ready for another vehicle.
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by davidware
Other Employees Tagged:
Kevin Jones
, Michael McLeod, Antoine Pyfrom, Guy Rickman, Meghan Smiley
As always treated as a vip.
Kim Stone has always been pleasant and helpful making me feel very special
Kim Stone has always been pleasant and helpful making me feel very special
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by Gmoody2010
Service Price Transparency
Other Employees Tagged:
Joel Capps, Kim Stone
Apr 13, 2024 -
Serra Toyota of Decatur responded
We are thrilled to learn about the helpful, pleasant, and VIP level experience you've had here at Serra Toyota Decatur. Please let us know if you have any additional questions or concerns.
Michael McLeod
General Manager
256-340-0330
We have always been informed be fore any work has been
performed and I feel they are in the price range with everyone else. I wouldn’t take my car anywhere else for service
performed and I feel they are in the price range with everyone else. I wouldn’t take my car anywhere else for service
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by bumblebee1988
Service Price Transparency
Other Employees Tagged:
Joel Capps, Paul deBlanc
Apr 13, 2024 -
Serra Toyota of Decatur responded
We are pleased that you appreciate our pricing and communication at Serra Toyota Decatur. We're proud to be your choice for car service. Thank you for the high rating! Michael McLeod
General Manager
256-340-0330
Purchased a RAV4, the experience was smooth, courteous,
and professional. The staff at all levels, management, sales, and finance exceeded my expectations in all regards. Sierra Toyota in Decatur, Al has a
and professional. The staff at all levels, management, sales, and finance exceeded my expectations in all regards. Sierra Toyota in Decatur, Al has a truly remarkable team, highly recommend!
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by David
Other Employees Tagged:
Joel Capps, Nick Hull, Finance, is Outstanding!
Dec 11, 2023 -
Serra Toyota of Decatur responded
Thank you for the high praise about our team's performance. It’s always wonderful to hear feedback on how Serra Toyota Decatur demonstrates professionalism and courtesy during a RAV4 purchase. Your recommendation is deeply valued. Michael McLeod
General Manager
256-340-0330
Dillion was great.
I bought additional accessories and they rushed to install them. Customer service was excellent!
I bought additional accessories and they rushed to install them. Customer service was excellent!
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by brianlong35806
Other Employees Tagged:
Joel Capps, Antonio Gray, Kim Stone, Dillion Lott
Dec 09, 2023 -
Serra Toyota of Decatur responded
We appreciate the high rating and kind words. It's good to hear that you found service at Serra Toyota Decatur, including accessory installation, helpful. Thank you for your business.
Michael McLeod
General Manager
256-340-0330
Easiest way to buy a vehicle.
Just bought my second at Serra. GJ made it fun!
Just bought my second at Serra. GJ made it fun!
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by RoHo
Nov 23, 2023 -
Serra Toyota of Decatur responded
We appreciate your feedback. We're glad that you found purchasing a vehicle at Serra Toyota Decatur so straightforward and enjoyable. Cheers! Michael McLeod
General Manager
256-340-0330
Every time I go to the Decatur dealership I get treated
like a Queen! Love them!!!
like a Queen! Love them!!!
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by Hjulianne90
Service Price Transparency
Other Employees Tagged:
Barry Chandler, Glenda Cole, Kim Stone
Nov 16, 2023 -
Serra Toyota of Decatur responded
We appreciate your high praise for Serra Toyota Decatur. We value our customers and look forward to seeing you again soon. Michael McLeod
General Manager
256-340-0330
I have bought several cars from this dealership.
Excellent service. Mike MCCloud is always great courteous and smiling. All the staff from front to service place are great . I recommend this deal
Excellent service. Mike MCCloud is always great courteous and smiling. All the staff from front to service place are great . I recommend this dealership. Great place and service. I have sent all my friends to this location who wants to buy Toyota .
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by jitup1151
Service Price Transparency
Other Employees Tagged:
Joel Capps, Glenda Cole
Oct 26, 2023 -
Serra Toyota of Decatur responded
Hello, thanks for this glowing review and recommendation! It is so great to know our team always provides you with excellent and courteous assistance. Come see us again here at Serra Toyota Decatur for any of your future vehicle needs.
Michael McLeod
General Manager
256-340-0330
I brought my vehicle in for scheduled maintenance and it
was completed in a timely manner. My sunglass holder began to malfunction, so It was inspected and couldn’t be repaired. A replacement part was order
was completed in a timely manner. My sunglass holder began to malfunction, so It was inspected and couldn’t be repaired. A replacement part was ordered and it arrived the next day. I was notified that the part arrived and it was installed in less time than was quoted.
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by joeyborden
Service Price Transparency
Other Employees Tagged:
Kim Stone
May 29, 2023 -
Serra Toyota of Decatur responded
Thank you for this great 5-star review. We are happy to see that our Service Team completed your vehicle's maintenance in a timely manner and quickly replaced your sunglasses holder as soon as the part came in. If there is anything else we can assist you with at Serra Toyota Decatur, just let us know. We are always happy to help.
Michael McLeod
General Manager
256-340-0330
Another great experience from start to finish!
We will recommend Serra to everyone in the market.
We will recommend Serra to everyone in the market.
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by ashley.owen94
Other Employees Tagged:
Kevin Jones
, Joel Capps, Paul Matthews, Michael McLeod
Apr 09, 2023 -
Serra Toyota of Decatur responded
Ashley, it is lovely to know that you had another great experience with our team. Your excellent review and recommendation will not go unnoticed here at Serra Toyota Decatur. We hope to see you again in the future.