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George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma
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George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of George Hadgigeorgiou

November 20, 2024

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Employee Rating

Deliver what they promise! Kind and professional. Appreciate a clean car when I pick up! More

by WIRTZMOLLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Porter is welcoming, friendly and when you arrive and when you pick up!

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Nov 20, 2024

Ken Ganley Ford Parma responded

Mollie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

November 16, 2024

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Employee Rating

Great place . fast and great service I love the excellent customer service. Thanks Ken galley Ford parma More

by joannaalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Paul Asano, Alicia Jeffery, Jeremy Watson

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Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Nov 19, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

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Employee Rating

George was an excellent service advisor explained everything very clearly very thoroughly willing to work with solving the problem with my vehicle that I had in for service highly recommend George to More

by 317pmcdanieljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with George here at Ken Ganley Ford Parma to be a positive one. Please don't hesitate to reach out if you need anything else.

November 14, 2024

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Employee Rating

The service was great the technician was awesome I'm very satisfied with the service that was provided. More

by Clinton Johnson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2024

Ken Ganley Ford Parma responded

Thank you so much for your kind words, Clinton, and for taking the time to leave us this wonderful feedback!

November 08, 2024

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Employee Rating

Very helpful, courteous and great follow through. Alicia in Service worked to get me the best price on tires for my truck. Very knowledgeable and helpful through this process. More

by GDL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

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Nov 11, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

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Very friendly and really respected my time, and kept me informed on everything. So thank you More

by JENENE JONES
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Ken Ganley Ford Parma responded

Hi Jenene, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

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Employee Rating

doubled the price of the jobs after they took over from gillingham, would not recommend More

by MCW619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 06, 2024

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 03, 2024

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Employee Rating

First class workmanship with friendly polite staff. Comfortable waiting area, and a carwash. I would not go anywhere else. More

by SEFLESHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Nov 05, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

Very accommodating and helpful to get our service and then trade in for new car More

by Mary Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Mike LaScola, Paul Asano

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Oct 31, 2024

Ken Ganley Ford Parma responded

Thank you, Mary Lou! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

October 30, 2024

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Employee Rating

My new escape broke down was towed. Looked at the same day. Problem solved the next day. Part was order. No loaner. Had to get a rental. Waiting to be reimbursed. Only had a little over More

by JANDBWHITE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Ken Ganley Ford Parma responded

Jan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

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