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George Hadgigeorgiou
George Hadgigeorgiou at Ken Ganley Ford Parma
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George Hadgigeorgiou

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
303 Reviews
4.8

303 Reviews

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303 Reviews of George Hadgigeorgiou

November 08, 2024

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Employee Rating

Very helpful, courteous and great follow through. Alicia in Service worked to get me the best price on tires for my truck. Very knowledgeable and helpful through this process. More

by GDL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery

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Nov 11, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

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Employee Rating

Very friendly and really respected my time, and kept me informed on everything. So thank you More

by JENENE JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Ken Ganley Ford Parma responded

Hi Jenene, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

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doubled the price of the jobs after they took over from gillingham, would not recommend More

by MCW619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 06, 2024

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 03, 2024

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Employee Rating

First class workmanship with friendly polite staff. Comfortable waiting area, and a carwash. I would not go anywhere else. More

by SEFLESHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Nov 05, 2024

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

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Employee Rating

Very accommodating and helpful to get our service and then trade in for new car More

by Mary Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Mike LaScola, Paul Asano

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Oct 31, 2024

Ken Ganley Ford Parma responded

Thank you, Mary Lou! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

October 30, 2024

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Employee Rating

My new escape broke down was towed. Looked at the same day. Problem solved the next day. Part was order. No loaner. Had to get a rental. Waiting to be reimbursed. Only had a little over More

by JANDBWHITE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Ken Ganley Ford Parma responded

Jan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 29, 2024

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Employee Rating

They were great, very honest about the expected time. Told me upfront they were behind and I can respect that as a professional myself. More

by BUBBLESANDSUCH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Paul Asano, Alicia Jeffery, Jeremy Watson , Tim Kubow

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Oct 30, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 28, 2024

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Employee Rating

Service was quick and thorough, agents were polite and informative. Area was inviting and comfortable More

by Mrsbevsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your service experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 27, 2024

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Employee Rating

Service was acceptable, in time and my car was returned after a quick wash and in good order. More

by ANITAPRUITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Paul Asano

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Oct 27, 2024

Ken Ganley Ford Parma responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

October 24, 2024

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Employee Rating

No problems. Service was good and everyone was friendly. Gilliangham Ford has extended to Ganley ford with the quality of care . I will continue my service at thi More

by KURILKOPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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