George Franqui
George Franqui at Jenkins Hyundai of Ocala
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George Franqui

Service Advisor

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of George Franqui

September 27, 2024

Dealership Rating
Employee Rating

Everyone was very professional and answered all of my questions. I will be telling other people about them. More

by DBH9680
Recommend Dealer
Yes
Sep 30, 2024

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with us! We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

May 20, 2024

Dealership Rating
Employee Rating

Kelly should be fired. Service dept needs organization. Charles Gregg and Nina are the only reason i purchased a car that day. More

by SANDRAMBREEDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team three-stars. After reading your review, I would like to speak with you about the service department among other things to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager

September 28, 2023

Dealership Rating
Employee Rating

Courntey was extremely helpful and pleasant. Everyone treated me with respect and courtesy, Thanks for your help More

by angie_flora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Ryan, Phyllis Gibbons, Courtney Winters , Adam Croner, Daniel Metz

Sep 29, 2023

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

September 27, 2023

Dealership Rating
Employee Rating

Very attentive. They kept me informed how they were progressing. Washing my car was a bonus. More

by Dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

September 26, 2023

Dealership Rating
Employee Rating

Fast excellent service, work done well in a timely manner. Friendly staff, George was exceptional..showroom and waiting area was very nice, Thank you.l. More

by Happy Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

September 25, 2023

Dealership Rating
Employee Rating

Everytime we come to Jenkins we are treated with respect and courtesy. And people are not too busy to answer our questions. My wife and I recommend your dealership every chance we get.. George F. in Servic More

by dotjim6477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Glavey, Ben Michel , Kara in Service, very nice

Sep 26, 2023

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

September 23, 2023

Dealership Rating
Employee Rating

We received the services we wanted—oil change, new filter. They were out of another filter we need to replace but cleaned it good. We are on a road trip. So we appreciated Jenkins Gyundai for taking u More

by skomern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Ryan, Phyllis Gibbons, Courtney Winters , Adam Croner, Daniel Metz

Sep 25, 2023

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

September 14, 2023

Dealership Rating
Employee Rating

My car had a recall and it took months to get the part in the communication with the service personel and the time it takes for someone to answer the phone could use improvement. More

by JerryABorresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Croner

Sep 15, 2023

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team four-stars. After reading your review, I would like to speak with you about trying to talk with someone in our service department to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager.

September 07, 2023

Dealership Rating
Employee Rating

Very good service, kept us informed, in a timely matter customer are was very impressive More

by carollekinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Jenkins Hyundai of Ocala responded

Thank you for your high rating! We appreciate your business!

August 26, 2023

Dealership Rating
Employee Rating

Do not go to the dealer for service unless you have to and are willing to be overcharged. More

by joblacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2023

Jenkins Hyundai of Ocala responded

I am truly sorry to hear about your experience. We hold our customer’s opinion and their satisfaction in high regard and we would like the opportunity to discuss your experience with you. Please reach out to me at 352-620-2264 X 3482 when you can. – Adam Dolin, Customer Relations Manager

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