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George Bell

Overview Reviews (79) Inventory (254)

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George Bell

Buisness Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8

79 Reviews

Overview Reviews (79) Inventory (254)

4.8

79 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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79 Reviews of George Bell

September 13, 2025

Dealership Rating

Employee Rating

Excellent low pressure, high service minded people. A breath of fresh air in the Clutter Phoenix car market. A breath of fresh air in the Clutter Phoenix car market. More

by markbuzzetta

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden Cole, Marc Dettenrieder

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Sep 15, 2025 -

Germain Honda of Surprise responded

On behalf us all of us at Germain Honda of Surprise, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. Thank you for your business, we look forward to assisting you again! Best Regards, Sassha Motz General Manager

September 10, 2025

Dealership Rating

Employee Rating

ALL STAFF did a great job from start to finish. Starting with sales and up to finance. Starting with sales and up to finance. More

by connorb555

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sassha Motz, Connor Brandtman, Evan Winje, Ty Crews, Alex Rivas, Montana Boone, Robert Pitman, Branden Cole, Logan Brandtman

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Sep 10, 2025 -

Germain Honda of Surprise responded

Thank you for your business and positive feedback. Our team works hard to ensure a 5-star experience at every touchpoint. Please let us know if you need anything further. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

September 05, 2025

Dealership Rating

Employee Rating

All of the employees were friendly and attentive. Brett was helpful and made sure to answer all of our questions. Brett was helpful and made sure to answer all of our questions. More

by Christine Kennemer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brett Smith

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Sep 08, 2025 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience with Germain Honda of Surprise. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Sassha Motz General Manager

September 01, 2025

Dealership Rating

Employee Rating

Great staff and awesome service! The team at Germain Honda are top notch. Definitely will be back for all my Honda service needs. The team at Germain Honda are top notch. Definitely will be back for all my Honda service needs. More

by Mike&Susan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sassha Motz, Nate Garcia, David McKee

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Sep 03, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our top priority. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

September 01, 2025

Dealership Rating

Employee Rating

The process went really quickly and everyone was super easy to work with! I’ve stopped back to ask questions and everyone has been wonderful! easy to work with! I’ve stopped back to ask questions and everyone has been wonderful! More

by sandy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden Cole, Kristina Miranda, Ivan Rascon

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Sep 03, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your recent automotive needs. Our team is here to support you throughout your ownership experience. Best Regards, Sassha Motz General Manager

August 26, 2025

Dealership Rating

Employee Rating

The sales and finance team worked together to make it a great experience. They had everything set up for me and I was in and out in less than 30 as I requested. Awesome job. great experience. They had everything set up for me and I was in and out in less than 30 as I requested. Awesome job. More

by Todd

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, Ivan Rascon

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Aug 27, 2025 -

Germain Honda of Surprise responded

Our team is pleased that we were able to meet your requested time expectations and still ensure a 5-star sales experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

August 20, 2025

Dealership Rating

Employee Rating

I haven’t had a newer car in quite a while and to be honest haven’t had positive past experiences with dealerships. You guys changed my perspective and made it so easy and enjoyable. Even all the check honest haven’t had positive past experiences with dealerships. You guys changed my perspective and made it so easy and enjoyable. Even all the check ins and follow ups after. Great customer service and care. Thank you truly! More

by laraaria

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, Evan Winje, Ty Crews, Montana Boone , Jacob Davis

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Aug 21, 2025 -

Germain Honda of Surprise responded

Thank you so much for your wonderful review and recommendation! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Best Regards, Sassha Motz General Manager

August 15, 2025

Dealership Rating

Employee Rating

It was a great experience no pressure at all about my second car there! Would recommend second car there! Would recommend More

by mick7088

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden Cole, Jean Pierre Rachid

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Aug 19, 2025 -

Germain Honda of Surprise responded

Your business and kind recommendation mean so much to us all. Please let us know if you need anything further. We wish you many happy journeys in your previously loved car. Best Regards, Sassha Motz General Manager

August 10, 2025

Dealership Rating

Employee Rating

Loved our experience shopping at Germain Honda. Marc made it very easy for us which we appreciated! Marc made it very easy for us which we appreciated! More

by thatjaredguy24

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branden Cole, Marc Dettenrieder

Report | Print

Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your service visit with Marc. We are happy to read that he took great care of you during the process. Please let Ivan know if you have any questions. Enjoy the road in your previously loved Honda. Best Regards, Sassha Motz General Manager

August 08, 2025

Dealership Rating

Employee Rating

Always friendly, attentive, and helpful. The courtesy Uber ride is a plus. Solve our issues and can usually accommodate desired appt times. The courtesy Uber ride is a plus. Solve our issues and can usually accommodate desired appt times. More

by CHARLENE.ORCA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Montana Boone

Report | Print

Aug 11, 2025 -

Germain Honda of Surprise responded

Our team focuses on ensure a quality 5-star experience for all who visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

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