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Geogie Ricketts
Geogie Ricketts at Frankfort Toyota
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Geogie Ricketts

Assistant Service Manager

Frankfort Toyota

1001 Leestown Road
Frankfort, KY 40601

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5.0
161 Reviews
5.0

161 Reviews

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161 Reviews of Geogie Ricketts

October 28, 2024

Dealership Rating
Employee Rating

Outstanding service Department in every wsy. Service coordinator Georgie Rivketts is outstanding and very helpful More

by Kyhuggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Frankfort Toyota responded

Thank you for choosing to service with us. We appreciate your business and look forward to seeing you again in the future.

October 24, 2024

Dealership Rating
Employee Rating

Great team in service department, always friendly and helpful. Never disappointed in the service I received More

by Recless36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Johnny Case , Heather Parker

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Oct 25, 2024

Frankfort Toyota responded

Thank you for your business and kind words. We appreciate your trust in us when servicing your vehicle.

August 21, 2024

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Employee Rating

Georgie was wonderful to work with. Always a pleasure to visit. Have every confidence in them. More

by free2643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2024

Frankfort Toyota responded

Thank you very much for your business. Should you have any questions please do not hesitate to let us know.

July 08, 2024

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Employee Rating

This is my 6th Toyota RAV4 Hybrid purchase from Greg Woods. I purchased over the phone sight unseen. Greg makes the process as simple as possible. I love my Toyota RAV4, thank you Greg & Toyota team! More

by Discodebsullivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Woods, Beth Kaiser, Bill Gaines, Dana Arnold, Johnny Case

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Jul 09, 2024

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for your business and please do not hesitate to let Greg know should you have any questions.

December 02, 2023

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Employee Rating

Great service! Customer satisfaction is top priority! Friendly and attentive to details. Donuts and coffee extra touch! More

by Maj
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Dan Hicks, Billy O'Banion

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Dec 04, 2023

Frankfort Toyota responded

It was our pleasure to assist you. Thank you for your business.

November 11, 2023

Dealership Rating
Employee Rating

Georgie with Toyota Service Department did a great job servicing my 2023 RAV4. I always get my vehicle serviced quickly and all issues addressed I may have. This is why I drive from Lexington to Frankfort More

by penns202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Stewart

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Nov 13, 2023

Frankfort Toyota responded

Thank you for your business and efforts to come see us. We appreciate the trust you have in us to service your vehicle.

January 01, 2023

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Employee Rating

Just bought our second vehicle from them. Great customer service. Billy Obanion was our sales person and he was very helpful and knowledgeable. More

by gesgolf731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Dana Arnold, Johnny Case

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Jan 02, 2023

Frankfort Toyota responded

Thank you for coming back to us. We appreciate your business and hope to see you again in the future.

August 31, 2022

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Employee Rating

Customer service from top to bottom is excellent. Special kudos to Johnny Case service advisor. More

by flycastphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Johnny Case , Judy Hensley

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Sep 01, 2022

Frankfort Toyota responded

Thank you for your business. Johnny has been with us for many years and our entire Service is always happy to assist you.

August 11, 2022

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Employee Rating

Had my car service yesterday, the service department is great. My service associate Georgie is wonderful, treat you like family. More

by Gunhuntress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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Aug 12, 2022

Frankfort Toyota responded

Thank you for noticing the atmosphere we strive to create here for our guests. We appreciate your business.

Feb 10, 2023

Gunhuntress responded

Recently took car for repair. Had noise coming from right rear while I was pressing the brake after pulling in service lane. She immediately said she heard it and told me possibility of the problem. Ask if I was staying or needed a ride home. I went home. Asked if I wanted coffee, water or donut . She texted me later of the problem found. I gave approval to do repairs, she also suggested that some could wait until oil change. I went for all. Got call later in the afternoon, that my vehicle was ready. Unfortunately I was out of town and picked it up the following day.

May 04, 2022

Dealership Rating
Employee Rating

Frankfort Toyota is a great dealership. I have bought 3 vehicles from them . Billy O’Banion is AWSOME . He made sure everything was perfect with my purchase. More

by Cj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beth Kaiser, Dana Arnold, Billy O'Banion , Doug Doris, Tyler , 5 stars

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May 05, 2022

Frankfort Toyota responded

Thank you for always coming back to us. We appreciate your business very much. Please do not hesitate to let Billy know should you have any questions and once again, thank you for choosing Frankfort Toyota.

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