Geoffrey Suasnavas
Geoffrey Suasnavas at DCH Brunswick Toyota
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Geoffrey Suasnavas

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Geoffrey Suasnavas

September 30, 2024

Dealership Rating
Employee Rating

This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even More

by Tg
Service Price Transparency
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Recommend Dealer
No
Nov 01, 2024

DCH Brunswick Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

June 21, 2024

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They didn't want to change my brakes though. I was asked to return at another date. More

by AWAAJOSEPH
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Recommend Dealer
Yes
Jun 22, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Joseph, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 19, 2024

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Very efficient service and staff were very kind and helpful. Would recommend getting service done. More

by falak.gajjar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Peralta

Jun 19, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 18, 2024

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The people attending good made solution of the problem and the dealer is nice and close to my house and the appointment are soon More

by CESARl_0620
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Recommend Dealer
Yes

Other Employees Tagged: Steven Taveras

Jun 18, 2024

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 18, 2024

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Great service group to work with - responsive, professional, and efficient! Easy to schedule on-line at website or telephone. More

by Ilona.lachina
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

DCH Brunswick Toyota responded

IIona, Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 18, 2024

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jeffrey was absolutely great to work with. i’d recommend this toyota to others only because of my experience with him More

by JMAS0422
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Recommend Dealer
Yes
Jun 18, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Geoffrey delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 17, 2024

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Overall service was good. However, getting first service on brand new car, I was hoping Brunswick Toyota could have done basic car wash More

by SHAILENDRA.PATEL777
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 15, 2024

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Bought two cars here. ..great experience.... Lisa Ocasio is the best! Took my car in for service....3 hours+ for oil change and tire rotation!!!!!!!!! Terrible experience More

by denismayer
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2024

DCH Brunswick Toyota responded

Thank you for this feedback, Denis. Our goal is to make sure everyone who walks through the door leaves happy, and we're sorry that we fell short here. Thank you for choosing DCH Brunswick Toyota, we hope you will give us another opportunity to demonstrate that we can do better! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 12, 2024

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Employee Rating

Sometimes over priced on work and labor costs. Good communication with service provider. Easy to get an appointment More

by S
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2024

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 12, 2024

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II was pleased with their service and courtesy. . even though I didn’t have an appointment, my car was serviced in a timely manner. More

by aodowd
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2024

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that Geoffrey had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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