Geoffrey Root
Geoffrey Root at Ford of Cookeville
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Geoffrey Root

GM/Managing Partner

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

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5.0
41 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

20 yrs

Languages Spoken

English English

5.0

41 Reviews

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41 Reviews of Geoffrey Root

October 28, 2024

Dealership Rating
Employee Rating

We traveled from St Augustine Fl to purchase a used Ford. We were not disappointed. We had a great experience. Jeremiah was our sales rep and he did a great job. The entire dealership staff was kind and wor More

by Mrs Peacock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Ragsdale , Mr Parrish (finance dept)

Nov 01, 2024

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 21, 2024

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Employee Rating

Jeremiah was great! Took the process step by step. Has followed up more than once since my purchase. Personally took my truck to the detail shop to get my paint protecti More

by DarrenM
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. We do hope we can be of assistance in the future. Take care!

September 01, 2024

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Employee Rating

Absolutely amazing would recommend them to everyone Kyle did a great job helping us & answering all of our questions, and making this transaction smooth More

by Kent farm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Jagnandan , Kyle Headington

Sep 06, 2024

Ford of Cookeville responded

Hi Kent, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford of Cookeville to have earned it.

June 28, 2024

Dealership Rating
Employee Rating

Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not alway More

by spetty72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2024

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 20, 2024

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Employee Rating

Very helpful and great communication during the process. I would definitely recommend him if you’re looking for a car. More

by Ashleymendoza2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe

Feb 22, 2024

Ford of Cookeville responded

Hi, It really means a lot to us that you took the time to write such a positive review about Ford of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

July 28, 2023

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Employee Rating

Great and easy process buying here! Dakota was so helpful through the whole process and made me feel right at home! More

by ashdanielle08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Baker , Ethan Deloach

Jul 31, 2023

Ford of Cookeville responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 28, 2023

Dealership Rating
Employee Rating

I had a wonderful experience at Ford of Cookeville! Dakota was so helpful with answering all my questions and making the whole process quick and easy! Would 100% recommend working with him! More

by Lisa_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Baker , Ethan Deloach

Jul 31, 2023

Ford of Cookeville responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Cookeville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

June 01, 2023

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Employee Rating

I was very pleased with the service we recieved at ford Lincoln of cookeville. Great experience! More

by Makayla.groce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe

Jun 05, 2023

Ford of Cookeville responded

Hi Makayla, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2021

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Employee Rating

Best buying experience we have ever had. Kyle was professional, courteous and communicated well. His assessment of the vehicle we were purchasing was accurate and without any surprises. The managemen More

by randyjmcfalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Hayden , Josh Brown, Ethan Deloach, Lyle Heisz, Nick Johnson, Andrew Kesler , David Martin

Jun 14, 2021

Ford of Cookeville responded

Thank you, McFalls family! Welcome to the FLOC crew, and we hope you are loving your new ride!

August 10, 2020

Dealership Rating
Employee Rating

In and Out Just an oil change, Service department was great,kind and courteous. I did not have the time to get my current recalls fixed so we will be back at the More

by Boatdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2020

Ford of Cookeville responded

Thank you very much for the review. Glad to hear our team took great care of you with the oil change, whenever you are ready bring it back to us and we will make sure to get those recalls knocked out for ya!

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