Geoffrey Knapp

Geoffrey Knapp is my go to sales rep at North Country Ford. Repeat customer and plan to see him again in 4 years. Communication is very important to me. I don’t like to waste my time, wonder what is g Ford. Repeat customer and plan to see him again in 4 years. Communication is very important to me. I don’t like to waste my time, wonder what is going on or not be understood. Geoffery takes the time to listen to what you want. Then he goes hunting for the perfect match. I was contacted along the way so I knew when my truck would arrive and when it would be ready. His support staff made the actual purchase easy and we were out of there in a hot minute. More

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Very easy to work with. They gave me good information on my truck. Thank you very much They gave me good information on my truck. Thank you very much More

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I can’t believe that it’s 2024 and I still need to talk about this, but something needs to be done about how Geoffrey speaks to women on the show floor. I wanted to give him the benefit of the doubt and we about this, but something needs to be done about how Geoffrey speaks to women on the show floor. I wanted to give him the benefit of the doubt and went to the North Country Ford dealership alone to test drive a car that I had been researching with my father. Geoffrey very obviously judged me for consulting my father while looking at cars, stating “she’s nearly 30 years old and still having her dad look at cars for her”. I simply chose to ignore this comment and proceeded to test drive the car. This car was a gift from my parents, so they came to the dealership with me a little later on in the day to finalize payment for it. Before my parents sat down with me, Geoffrey thought it was appropriate to say “you think they’ll ever cut the cord with you?” Clearly, he was referring to an umbilical cord. He then continued to explain how he “cut me a deal” when his manager wanted more money for the car, but after he mentioned that my father and husband were coaching me on what to say, his manager let it go only then. Salesmen like him are exactly why I absolutely dread car shopping and feel like I need someone there with me in order to be treated with any kind of respect. The fact that this individual presumed to know anything about me or my family instead of simply focusing on the reason I was there was incredibly inappropriate and condescending. I would strongly caution anyone from doing business with this man. If this is how he thought it was appropriate to speak to a potential client, I am truly embarrassed for him. I regret doing business here and would have passed this car up if I had known this was how I was going to be treated before my family arrived. More

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Geoffrey Knapp was great to work with, along with ( I do believe Andy) in finance. believe Andy) in finance. More

by jasongajeski Verified Customer Verified Customer

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Very friendly and great. Very friendly and great. He was helpful and I am satisfied with my new car Very friendly and great. He was helpful and I am satisfied with my new car More

by yartaboo Verified Customer Verified Customer

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No complaints about the dealership. The service was great and everyone was professional and easy to deal with. The service was great and everyone was professional and easy to deal with. More

by deb_olson Verified Customer Verified Customer

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They worked with me to find my vehicle, finance an amount, and I was able to purchase it. Top Notch. amount, and I was able to purchase it. Top Notch. More

by jeremy.karp Verified Customer Verified Customer

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It was an easy and low stress transaction. Geoffrey tracked down an extra rebate I could qualify by modifying my loan term slightly. Geoffrey tracked down an extra rebate I could qualify by modifying my loan term slightly. More

by wtlm91 Verified Customer Verified Customer

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They had a solid process that made it easy fairly easy and gave me confidence when buying. The only problems came when there seemed to be some confusion when getting the car, such as them not filling it u and gave me confidence when buying. The only problems came when there seemed to be some confusion when getting the car, such as them not filling it up with gas which made that process difficult. I also had a tire leak within a day from the brand new tires which led to a lot of annoyance with getting that fixed but thankfully I was not charged More

by TylerJ11 Verified Customer Verified Customer

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I have never been to a dealership where everyone was so nice helpful and friendly- nice helpful and friendly- More

by pkeeney128 Verified Customer Verified Customer

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