Gennadiy Barbin

Fords cooperative team really tries to lookout for a vehicle that best fits your interests vehicle that best fits your interests More

by JAMES.T_HANSHAW Verified Customer Verified Customer

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They were understanding and easy to work with. Went over procedures and the operation of the vehicle very well. Went over procedures and the operation of the vehicle very well. More

by GIVERSON76 Verified Customer Verified Customer

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Kim was the best she expedited the sale of the jeep, very polite and not pushy we would gladly refer clients to her polite and not pushy we would gladly refer clients to her More

by JESUSISLORD096 Verified Customer Verified Customer

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Everyone at Lithia was friendly while we were there. They had a selection of F350’s in stock, so we bought one. They had a selection of F350’s in stock, so we bought one. More

by C.C.READ Verified Customer Verified Customer

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Kim was a pleasure to work with you can tell she is very passionate about what she does and strives to get you in to a vehicle no matter your past. We couldn’t have done it without her and I wish every car passionate about what she does and strives to get you in to a vehicle no matter your past. We couldn’t have done it without her and I wish every car salesmen were like her. There definitely needs to be more Kims in the world. Thank you Kim! Looking forward to doing more business with you in the future. More

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Great experience from the amazing salesperson and loan officer to the general manager being all personable Andy fun to work with. officer to the general manager being all personable Andy fun to work with. More

by ANDYMHUNTER100 Verified Customer Verified Customer

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Easy to work with. Great customer attention through the process and after. I would return here Great customer attention through the process and after. I would return here More

by MG Verified Customer Verified Customer

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Great buying experience. No hassle purchasing process. . Good price and very happy with the service. No hassle purchasing process. . Good price and very happy with the service. More

by VSVICTOR10 Verified Customer Verified Customer

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Best car buying experience of my life, highly recommend from start to finish. The whole process was easy and no pressure from start to finish. The whole process was easy and no pressure More

by BULLFIGHTER_67 Verified Customer Verified Customer

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My actual purchasing experience was a let down. The sales person I initially worked with, and did a really great job fulfilling my wishes, was unavoidably out. His assigned back-up, who also bee The sales person I initially worked with, and did a really great job fulfilling my wishes, was unavoidably out. His assigned back-up, who also been doing a great job, who I spoke with on delivery day and let him know approximately what time I would be arriving to pick up my vehicle, was gone for the day, or at least inexplicably out, when I arrived. When I walked in the door it was not clear that anyone even knew I was expected. It sure seemed like they were surprised that I showed up. Here I was spending $60+ thousand with them, and their reaction on my walking in was "meh" at best. The receptionist was clearly bored out of her mind and based on her greeting had zero sense regarding the fact that this was a MAJOR purchase, and not shopping at a run down chain store. And then, after their surprise abated, there was no "thanks for coming in, you must be very excited", or "sorry your sales person is unexpectedly out, but we are glad to see you and before he left he made sure we are all ready to make this the perfect experience." The sales manager was nice but did absolutely nothing to personally mitigate the situation. After immediately passing me off he was just gone. The salesman he plugged in to keep things rolling and to go over the features of the vehicle seemed more interested in being somewhere else; at one point answering a question by advising I could learn what I needed on YouTube. There was just no sense of excitement, urgency, or perceived gratitude from anyone. I was in the building at least twenty minutes before we even went out to look at the vehicle, which had been custom ordered. Seems like that should have been #1 on the to-do list. It was sit here, we'll take your money, here is your vehicle, so long. The one guy who did his job fairly well was the finance person. He at least seemed to care. Everything up to the actual purchase experience had been great. I was excited about buying a new custom built vehicle. It was great, right up to the point where I walked in the door ready to see my new vehicle and write the check. It was a very odd experience and has really rattled my trust of this dealership. More

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