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Genesis Reynoso
Genesis Reynoso at Nissan of Van Nuys
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Genesis Reynoso

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.7
21 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

21 Reviews

Write a Review

21 Reviews of Genesis Reynoso

February 05, 2025

Dealership Rating
Employee Rating

Genesis was very professional, friendly and knowledgeable. I would definitely want her to help me again. More

by sonyaross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 02, 2025

Dealership Rating
Employee Rating

Great customer service. Great communication and explanation of the problems that needed to be fix. Up front about pricing. Finished repairs early also. More

by painterbranden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Hugo Ruiz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , James was great

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Feb 07, 2025

Nissan of Van Nuys responded

Hi Painterbranden, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Dealership Rating
Employee Rating

Los empleados son amables. Respetuosos y capaz. El loby las oficinas y los baños muy limpio. Es un lugar que se respira tranquo. More

by MSEGOVIA1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , Joe Luis

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Jan 24, 2025

Nissan of Van Nuys responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Dealership Rating
Employee Rating

Nazario es atento ,responsable, respetuoso , profesional y conocedor de su trabajo. Gracias por la seguridad de poder confiar en Nissan Van Nuys More

by gladisruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , Joe Luis

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Jan 11, 2025

Nissan of Van Nuys responded

Hi Gladisruiz, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Jan 11, 2025

Nissan of Van Nuys responded

Gladisruiz, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2025

Dealership Rating
Employee Rating

Very happy with the online booking process and the efficiency of finishing the service within the promised time frame. Thank you. More

by marty40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 07, 2025

Nissan of Van Nuys responded

Marty40, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 29, 2024

Dealership Rating
Employee Rating

Fast and pleasant got taken care of as soon as it was possible great job More

by SEAN@CENTURYAUTOSPORT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Munoz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , Joe Luis

Report | Print
Jan 01, 2025

Nissan of Van Nuys responded

Hi Sean@centuryautosport.com! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Jan 01, 2025

Nissan of Van Nuys responded

Sean@centuryautosport.com, thank you so much for your high rating! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2024

Dealership Rating
Employee Rating

It's very easy working with geniuses she's very knowledgeable and helpful and helped through the whole process More

by CHRISBAGDASSARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , Joe Luis

Report | Print
Dec 24, 2024

Nissan of Van Nuys responded

Chrisbagdassarian, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealership Rating
Employee Rating

Liar crooks and thieves work here they don’t care how much money they steal from you this place needs to be shut down permanently More

by Amanda.rayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bryan Munoz, Hugo Ruiz, Eric Arreola, Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Kimberly Banuelos , Joe Luis

Report | Print
Dec 20, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (866) 267-2092 so we can make your experience a positive one.

Dec 22, 2024

Nissan of Van Nuys responded

Amanda.rayet, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Nissan Of Van Nuys (866) 267-2092

December 14, 2024

Dealership Rating
Employee Rating

Great service at this location, staff is always nice and attentive to my needs. I will be recommending them to friends and family. More

by MNR04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , Joe Luis

Report | Print
Dec 22, 2024

Nissan of Van Nuys responded

Hi Mnr04, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2024

Nissan of Van Nuys responded

Hi Mnr04, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

Dealership Rating
Employee Rating

The excellent service, its very friendly staff and that makes me more reliable in the maintenance of my cars More

by catmar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, James Alvarado, Nazario Sanchez, Fernando Noguera, Kimberly Banuelos , Joe Luis

Report | Print
Dec 20, 2024

Nissan of Van Nuys responded

Hi Catmar0, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 22, 2024

Nissan of Van Nuys responded

Hello Catmar0, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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