Genesis Reynoso

Fast and pleasant got taken care of as soon as it was possible great job possible great job More

by SEAN@CENTURYAUTOSPORT.COM Verified Customer Verified Customer

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It's very easy working with geniuses she's very knowledgeable and helpful and helped through the whole process knowledgeable and helpful and helped through the whole process More

by CHRISBAGDASSARIAN Verified Customer Verified Customer

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Liar crooks and thieves work here they don’t care how much money they steal from you this place needs to be shut down permanently much money they steal from you this place needs to be shut down permanently More

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Great service at this location, staff is always nice and attentive to my needs. I will be recommending them to friends and family. attentive to my needs. I will be recommending them to friends and family. More

by MNR04 Verified Customer Verified Customer

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The excellent service, its very friendly staff and that makes me more reliable in the maintenance of my cars makes me more reliable in the maintenance of my cars More

by catmar0 Verified Customer Verified Customer

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2nd time I dealt with Genesis & she always gave me the best advice on my car maintenance needs. She’s both professional & personable. She deserves a raise! best advice on my car maintenance needs. She’s both professional & personable. She deserves a raise! More

by rose.watters29 Verified Customer Verified Customer

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Nissan of Van Nuys did a great job repairing my truck and they kept me informed along the way. they kept me informed along the way. More

by currie13 Verified Customer Verified Customer

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I appreciate that they were quick to assist me upon arrival. I appreciate their help with estimates. arrival. I appreciate their help with estimates. More

by jocelynv258 Verified Customer Verified Customer

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Genesis was nice enough. She is doing her job. However, the experience at the dealership was not positive. The car had its engine light on and we brought it in to see why. She is doing her job. However, the experience at the dealership was not positive. The car had its engine light on and we brought it in to see why. Just to even look, there was a $210 fee. All they did was look at the oil and take a few pictures. Hardly worth the fee charged!!! The result was that the oil was in bad shape, hadn't been serviced lately and had sludge. Keep in mind, the car is at 29,000 miles and 4 years old. The recommendation was an entire new engine. After we declined that offer, we picked up the car and were told that after consulting a service manager, they could perhaps try and salvage the engine for a starting fee of $600. We took the car to another place and had the oil cleaned up and changed for $100. When told about the recommendation to replace the engine, the entire shop was appalled. We feel like we were definitely taken advantage of and extremely disappointed. We have two Nissans. Not a nice experience for loyal customers. We will be contacting the service manager and Nissan to let them know. More

by LKT Verified Customer Verified Customer

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As always, a pleasure doing business with. excellent service, efficient timing, simply the best! Thank you. excellent service, efficient timing, simply the best! Thank you. More

by GERARDOS6 Verified Customer Verified Customer

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