Genaro Velez | Page 8

Genaro knows exactly what to do! ! His attention to detail and willingness to go above and beyond for his customers is truly remarkable. ! His attention to detail and willingness to go above and beyond for his customers is truly remarkable. More

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Thank you for giving the a great service Genaro you helped us out with our new car a lot helped us out with our new car a lot More

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Genaro has the best sales service i have ever seen since buying I started buying cars!! buying I started buying cars!! More

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Go see Genaro Velez for sales he will help you out so much and give great service!! Alfredo and Benny the managers are also amazing and work great much and give great service!! Alfredo and Benny the managers are also amazing and work great More

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As a 15 year customer I feel good over all especially with Gennaro excellent salesman but when you make a deal which was great then a manager or supervisor comes back and breaks the deal its a turn off with Gennaro excellent salesman but when you make a deal which was great then a manager or supervisor comes back and breaks the deal its a turn off let the dealers do their job and dealerships should appreciate returning customers especially ones over 10 years and I live in another State. More

by DIMO02018 Verified Customer Verified Customer

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Awful experience! I regret of visiting them. Not sure how they are in this business coz neither their sales guy nor the manager knows how to talk. First they deny of h I regret of visiting them. Not sure how they are in this business coz neither their sales guy nor the manager knows how to talk. First they deny of having stock for Pilot Elite but their system shows 15 cars available. Then the manager says that they charge 10K above sticker price and asks us to leave. I will never come back and make sure my friends avoid it too. Their hatred behavior turned to be good for me as I ended up buying Jeep G Cherokee. I would suggest everyone go for American cars. Honda folks are cheaters. More

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I was very specific to him about the most I could spend a month on the pilot also very specific on only putting the first month payment down. He told me to come down he had a black touring waiting for me. I month on the pilot also very specific on only putting the first month payment down. He told me to come down he had a black touring waiting for me. I have everything we discussed in text messages. I once again said the most I would spend is $600 a month. I explained I did not want to drive down with my kids to have my time wasted. He said to me again just come He would take care of it. So I drove 45 minutes to the dealership with my 4 kids and when I got there he tried playing a games by adding numbers in. Completely not what we discussed. He told me he could do the amount i said was my max. $600 down for the first month payment and $600 a month Car payments. So I am not satisfied because he wasted my time. It's very disappointing because I have been going there for years. My original sales person left and he would have never pulled something like this and then I get this guy who just plays games. Says he is going to take care of it and then plays the car salesman game. It's just unbelievable and very disappointing. More

by lou0519 Verified Customer Verified Customer

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The people are nice. I have no problem with the sales people with the financial people. I have no problem with the sales people with the financial people. More

by rdsolari1960 Verified Customer Verified Customer

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I lease a vehicle from them, and when it came time to do the finance papers, they didn’t have enough staff they kept me there till 1030 at night. When they brought my vehicle out, it was pitch dark and they the finance papers, they didn’t have enough staff they kept me there till 1030 at night. When they brought my vehicle out, it was pitch dark and they didn’t have enough lighting for me to check the vehicle they told me to come back and check it when I got my license plates which I did and I saw a scratch that they won’t fix because they said that, the dealership should have looked at that before I took it off the lot and they didn’t because it was pitch dark so they’re making me fix the scratch. Plus who keeps a customer till 1030 at night because they don’t have enough finance staff! DO NOT USE THIS DEALERSHIP!!! More

by Lo Verified Customer Verified Customer

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My visit to Honda dealer was amazing the address all my issues and make sure that I left with a very very sturdy and ready for the summer vehicle issues and make sure that I left with a very very sturdy and ready for the summer vehicle More

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