Gena Sanchez | Page 11

Great to work with Went to two different places to get estimates. Walked in to Ford and was blown away by their friendliness, attention to detail and all around great se Went to two different places to get estimates. Walked in to Ford and was blown away by their friendliness, attention to detail and all around great service. Thanks again! More

by Manda18 Verified Customer Verified Customer

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Ford Fusion passenger door repair Manny from Eerie Insurance and Braeger worked together so well that it was a smooth and seamless experience for me. They handled getting and returnin Manny from Eerie Insurance and Braeger worked together so well that it was a smooth and seamless experience for me. They handled getting and returning my rental vehicle as well as returning my car as good as new Also managed their schedule so I could have my car back in time for a planned trip More

by BAH Verified Customer Verified Customer

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Good fast body work Had dented and chipped tailgate on new vehicle. Fast and easy to get an estimate and appointment. Good price; great work. Looks brand new again. Thank Had dented and chipped tailgate on new vehicle. Fast and easy to get an estimate and appointment. Good price; great work. Looks brand new again. Thanks! More

by danomxz Verified Customer Verified Customer

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Outstanding. Done on time, perfectly and at a fair cost I had to have some work done on the fringe below the right front bumper as well as the rear bumper on the passenger side. Damage done in old, poorly l I had to have some work done on the fringe below the right front bumper as well as the rear bumper on the passenger side. Damage done in old, poorly laid out public and corporate parking lots. I made an appointment, arrived on time, waited less than the expected interval, found the work done superbly (plus a free car wash!) and the cost was more than fair (and less than I calculated). I'm a Braeger guy for life. More

by HANKGEORGE Verified Customer Verified Customer

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No issues. Job was completed. Performed work as expected. Friendly and courteous staff. Job was completed about 20 minutes early. Only issue was that the TV was blaring with “The V Performed work as expected. Friendly and courteous staff. Job was completed about 20 minutes early. Only issue was that the TV was blaring with “The View”. Overall, nice job! More

by GDubb Verified Customer Verified Customer

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Great Experience Thanks to Joe Sardina and everyone involved in my lease of a 2019 F150 Super cab Sport. I recommend Braeger Ford to everone. You all did a great job. Thanks to Joe Sardina and everyone involved in my lease of a 2019 F150 Super cab Sport. I recommend Braeger Ford to everone. You all did a great job. Thanks again, Bob More

by RBIALK1 Verified Customer Verified Customer

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Great experience Thank You to Joe Sardini and everyone involved in my recent lease of a 2019 Ford F150 Supercab Sport you all did a absolutely fantastic job. I recomme Thank You to Joe Sardini and everyone involved in my recent lease of a 2019 Ford F150 Supercab Sport you all did a absolutely fantastic job. I recommend Braeger Ford to everybody. Thanks again, Bob More

by RBIALK1 Verified Customer Verified Customer

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Complete confidence in your work. I am always impressed by your professionalism. The work is thorough. The assessment of the issues concerning my car is complete, straightforward and r I am always impressed by your professionalism. The work is thorough. The assessment of the issues concerning my car is complete, straightforward and reasonable. While I wait, there is comfortable seating, internet access so I can get work done, and there are refreshments. I don’t mind driving across town to have my Ford C-Max serviced at Braegers. More

by jo.lange Verified Customer Verified Customer

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Zachary Slaby is the worlds best salesmen. 1000 stars Zachary Slaby is an amazing person and the dealership is beyond beautiful. The staff from clean up to the owner themselves were nothing but wonderful. Zachary Slaby is an amazing person and the dealership is beyond beautiful. The staff from clean up to the owner themselves were nothing but wonderful. They are respectful and treat you as if your the only person in the world that matters. It is how you should be treated when spending this kind of money at a dealership. If you need a Ford of any kind your first stop should be Braeger :) More

by Cassie S Verified Customer Verified Customer

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Poor Customer Service Quality of work was great and my car looks brand new but customer service was terrible. Three separate occasions I was told someone would call me bac Quality of work was great and my car looks brand new but customer service was terrible. Three separate occasions I was told someone would call me back and no one ever did. My vehicle was quoted to be finished in 9 days and it was not ready for pick up for 15. No one thought to call me when the service was delayed. I called on the day it was supposed to be ready, only to be told they needed 24 more hrs and then 24 hrs turned into 5 days. I finally had to go through my insurance company to get an update, since I could never get through when I called the collision center on the phone. When I did get though I was given no information, or was told I would get a phone call which never came. I was never given a reason why service was so delayed. I was finally informed my car was ready for pick up 3 hours before the collision center closed for the day and had to go another day without my car since it was so last minute. When picking up my car again I was never given an apology or a reason why the service was so delayed. I am happy with the repairs but unfortunately due to terrible customer service I will never bring my car back here. I was very happy with Braeger Ford when I purchased my car last October and was planning on coming back here for all scheduled maintenance and repairs. However, this experience has changed my opinion on the dealership and Ford as a brand in general. More

by AmberP Verified Customer Verified Customer

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