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Gena Sanchez
141 Reviews
Dealership Experience
25 yrs
Industry Experience
25 yrs
141 Reviews
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141 Reviews of Gena Sanchez
January 08, 2020
Valeb from the service department along with Zach Slaby from sales went over and above what I expected with buying a used car! Lake has my business and my family's for any new or used vehicles! from sales went over and above what I expected with buying a used car! Lake has my business and my family's for any new or used vehicles! More
by ewalbert5336
Verified CustomerOther Employees Tagged: Ryan Heine , Brad Ory, Caleb Repinski, Zachary Slaby, Sabrina Thompson
December 20, 2019
High desert package leak issues Excellent help on trying to get a GM problem rectified. Numerous issues with GM corporate and great help from a select salesman at this dealership. Excellent help on trying to get a GM problem rectified. Numerous issues with GM corporate and great help from a select salesman at this dealership. More
by SSCHOUTEN
Other Employees Tagged: Willy Burazin. Excellent employee to have on your staff. Went way above well after the sale to make sure I was happy & satisfied with the vehicle that I bought
December 05, 2019
Body shop Great customer service from the entire body shop personal ...10 stars if you had that many .. great work have always been happy with the service we re Great customer service from the entire body shop personal ...10 stars if you had that many .. great work have always been happy with the service we received ... More
by Darren.grams
Other Employees Tagged: Brad Ory, Sabrina Thompson
November 28, 2019
My service center Great job as always. My Fusion is a gem and Lake takes fabulous care of it. I have had at least 5 cars from this dealer, and they do all my service. Great job as always. My Fusion is a gem and Lake takes fabulous care of it. I have had at least 5 cars from this dealer, and they do all my service. More
by rapidrudy
Other Employees Tagged: Jessie Schumacher, Jim Bramel , Rudy Johnson, Brad Ory, Craig Prochaska, Caleb Repinski, Chad Sandman
November 21, 2019
Excellent service. Stopped by for an oil change. As usual, service was done on a timely manner. Very professional department. Great service. Would recommend to family Stopped by for an oil change. As usual, service was done on a timely manner. Very professional department. Great service. Would recommend to family, friends. More
by lydiaferri
Other Employees Tagged: Jessie Schumacher, Ryan Heine , Craig Prochaska, Chad Sandman, Nick Sigel
November 14, 2019
Exceptional The collision center was great they did a awesome job Gena was very professional and went up and above and I appreciate it I probably will by a ford i The collision center was great they did a awesome job Gena was very professional and went up and above and I appreciate it I probably will by a ford in the near future More
by Mstng69d
Other Employees Tagged: Sabrina Thompson, The whole team
November 01, 2019
Repaint/repair hood. We went to the shop 3 times to resolve damage and orange peal to the hood of the vehicle. It is better but still noticeable. We just desided it cou We went to the shop 3 times to resolve damage and orange peal to the hood of the vehicle. It is better but still noticeable. We just desided it couldn't get any better at your dealership. They were accommodating with a loaner and very nice people. Just dissatisfied with overall appearance of hood. More
by MLYNNGRINER1
Other Employees Tagged: Brad Ory, Sabrina Thompson
October 27, 2019
Best Experience for a Less Than Ideal Situation Only the highest rating and recommendation for the Collision Center at Lake Ford! Their professionalism and great customer service began the moment I Only the highest rating and recommendation for the Collision Center at Lake Ford! Their professionalism and great customer service began the moment I walked in the door. Thank you, Gena , for having my car fixed as if it were your own. You made a less than ideal circumstance, a very positive experience. Appreciations abound! More
by Jackie C.
Other Employees Tagged: Sabrina Thompson
September 17, 2019
Very pleased The service that my husband and I received was very good, the salesperson was very good and understanding our needs! As well as the finance manager ve The service that my husband and I received was very good, the salesperson was very good and understanding our needs! As well as the finance manager very through in explaining the financing process. More
by Fdferg67
Other Employees Tagged: Matthew Maneage, Zachary Slaby
September 16, 2019
Body shop The Body Shop girls were very nice and overall everything was very good. Brought in my 2017 Explorer in for a hood recall to be replaced and painted. The Body Shop girls were very nice and overall everything was very good. Brought in my 2017 Explorer in for a hood recall to be replaced and painted. More
by Higgs
Other Employees Tagged: Sabrina Thompson
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