Gen Balouev

These guys scammed me on my new lease. We traded in an old lease for a new one and they said they would pay off the excess miles. I just got a bill from Honda and I called these guys and t We traded in an old lease for a new one and they said they would pay off the excess miles. I just got a bill from Honda and I called these guys and they pretend they promised me anything. We called and called and no one would return our call. I gave them a bad yelp review and finally got in touch with their manager David Warren. He was of absolutely no help then Glen finally got involved and he was the same. Stay away from these guys they are very deceptive and dishonest. More

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Very disappointed with Norm Reeves Honda. I was lied to by Steve, the salesman and Chris Dao. This was my 3rd car leased from this dealership and will be my last. We agreed on a deal and whe I was lied to by Steve, the salesman and Chris Dao. This was my 3rd car leased from this dealership and will be my last. We agreed on a deal and when it came to signing it was different. When I brought up to the salesman and Chris Dao they both lied and obviously don’t care about the repeat customer. More

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Management does not care about their own customers. The salesman Alfredo Pena was dishonest with me about the prior history of a used vehicle. 2 weeks after I bought the car I started receiving malfunc The salesman Alfredo Pena was dishonest with me about the prior history of a used vehicle. 2 weeks after I bought the car I started receiving malfunction errors on the infotainment system. This led me to discover damage on my vehicle which was caused by an accident that Norm Reeves knowingly denied to tell me. I took the car in to see if they would fix the damages and Erick Ramos and management denied to fix them, stating you bought it “as is”. Obviously they only care about the bottom line and not their customers. Avoid this dealership. More

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Great employee Gen Balouev GM, Chris Dao Sales Mgr, Shaun Ridge Finance Mgr And Jimmy Tang #1 Salesman!! Ridge Finance Mgr And Jimmy Tang #1 Salesman!! More

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Have been called multiple times by this company.... keep telling them they have the wrong number At this point I'll happily leave negative reviews for how much of my time they have wasted and how many tim telling them they have the wrong number At this point I'll happily leave negative reviews for how much of my time they have wasted and how many times I've been told this number would be removed More

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Awesome service here for service of my vehicle. Also great place to get your vehicle. See Alfredo that will help you out. Thanks again for all the help. great place to get your vehicle. See Alfredo that will help you out. Thanks again for all the help. More

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Every aspect of my buying experience here was outstandin g. Every employee was efficient, friendly, helpfull and professional. I drove 45 miles to this dealership and because of the way i was treated its my g. Every employee was efficient, friendly, helpfull and professional. I drove 45 miles to this dealership and because of the way i was treated its my new permanent home. Ty norm reeves of west covina!!! More

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