
80 Reviews
Write a Review80 Reviews of Gemma Urbina
February 14, 2025
I had an excellent experience with every step of the process. The advisors who helped me from each department were patient, knowledgeable, and kind. I never felt rushed or pressured and am transitioning process. The advisors who helped me from each department were patient, knowledgeable, and kind. I never felt rushed or pressured and am transitioning from a different car brand to Lexus for life. As long as I’m in the area, I will always do business with Lexus of Pembroke Pines and highly recommend this dealership to anyone who is unsure. More
Other Employees Tagged: Zee Hanif , Fernando? He didn’t tell me his name but I give him 5 stars.
February 14, 2025
the staff was very friendly and welcoming ms Gena is the best made the process very easy best made the process very easy More
Other Employees Tagged: Nick Holden, Alain Louis, Fred Carey, Andres Vergara, Khalid Dahir, Marvens St Jean, Darren Lusane, Valentina Vergara, Kawain Swaby
December 29, 2024
Excellent customer service. Erik ensure all my questions were answered and maintained clarity and transparency at all times. Erik ensure all my questions were answered and maintained clarity and transparency at all times. More
Other Employees Tagged: Erik Estrella
December 08, 2024
Francesca was great! She made our experience quick and easy. She was kind and professional. Jemma in Finance was also great to work with. She made our experience quick and easy. She was kind and professional. Jemma in Finance was also great to work with. More
Other Employees Tagged: Francesca Costantino
November 26, 2024
Best dealership in Florida! Amazing customer service and quality of care, treats you as family Amazing customer service and quality of care, treats you as family More
Other Employees Tagged: Veronica Rodriguez
November 26, 2024
Veronica is amazing, never in the amount of years leasing cars have I found someone so devoting to making sure she helps and makes her clients happy. She is so efficient and Cristal clear when explaining eve cars have I found someone so devoting to making sure she helps and makes her clients happy. She is so efficient and Cristal clear when explaining everything. Love how she makes the process so nice and simple. Would not change my sales Rep. More
Other Employees Tagged: Veronica Rodriguez
November 14, 2024
He was an excellent salesman, very friendly, very patient, he gave us the opportunity to see many car models, many colors until we found the one we really liked. I am very happy with my new car. patient, he gave us the opportunity to see many car models, many colors until we found the one we really liked. I am very happy with my new car. More
Other Employees Tagged: Israel Rigaud
October 23, 2024
My sales person Dulce and finance specialist Gema were phenomenal and made the experience incredible. phenomenal and made the experience incredible. More
Other Employees Tagged: Dulce Perez
October 19, 2024
RAFAEL ES UN PROFESIONAL DE LAS VENTAS! !!!! CON EL HE REALIZADO LOS CAMBIOS DE CARRO DESDE EL 2019 !!!! CON EL HE REALIZADO LOS CAMBIOS DE CARRO DESDE EL 2019 More
Other Employees Tagged: Rafael Genao
September 16, 2024
The best place to buy a car excelente customer service and price I recommend 100 % and price I recommend 100 % More
Other Employees Tagged: Cesar Baez