Gemma Urbina

Many thanks to Gema Urbina in Finance. She was professional, empathetic and very helpful! She was able to get me a great rate and also good warranty options without hurting my wallet. She She was professional, empathetic and very helpful! She was able to get me a great rate and also good warranty options without hurting my wallet. She was very reasonable and very kind. I bought a car from very far away and Gemma was superb. Highly recommend Gema and Lexus of PP. More

by VINAY.PRASAD MD Verified Customer Verified Customer

Report | Print

I live far away in Ohio and found a good car that I wanted at Lexus Pembroke Pines. Veronica contacted me by phone and email and was super helpful! She sent me videos, answered all my questions and was wanted at Lexus Pembroke Pines. Veronica contacted me by phone and email and was super helpful! She sent me videos, answered all my questions and was very patient with me. Great thing about Veronica is that she is extremely professional and will not pressure you. She does everything she can to facilitate and make the process smooth. I trust Veronica so much and will buy sight unseen again. Please ask for Veronica, she will make sure that you are happy with the vehicle. She is kind, respectful and very professional. I will update this with a photo of the car when I receive it! Thanks Veronica!! More

Report | Print

My husband and I had been to several dealers and I want to say that Khalid made us feel comfortable from the beginning, Even with the issues we had, he never made us feel any less and was able to get us a to say that Khalid made us feel comfortable from the beginning, Even with the issues we had, he never made us feel any less and was able to get us a comfortable deal. We will recommend him and Lexus of Pembroke Pines to our friends. Carmen Paula More

Report | Print

They sent me a 2nd key and paid for it to be programmed. I was very appreciative. They handled the sale expeditiously. I was very appreciative. They handled the sale expeditiously. More

by aprentiss13 Verified Customer Verified Customer

Report | Print

Everyone, and I mean everyone, who works at this dealership location was curious, professional, and extremely helpful. Each individual made sure my husband and I did not walk out without feeling any dealership location was curious, professional, and extremely helpful. Each individual made sure my husband and I did not walk out without feeling anything other than helped and satisfied. More

by jennifer.uchitel Verified Customer Verified Customer

Report | Print

Great service, lexus always make me feel like home. Very professional people, from the seller department to the loan department, even the insurance person, great experience Very professional people, from the seller department to the loan department, even the insurance person, great experience More

by SARAVARELA75 Verified Customer Verified Customer

Report | Print

My experience was amazing, everyone was very helpful and nice. Walked out very satisfied. 10/10. nice. Walked out very satisfied. 10/10. More

by KAITLYNMORGAN14 Verified Customer Verified Customer

Report | Print

I am a repeat customer and every time has been a good experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did howev experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did however I did not feel 100% comfortable with the manner that he responded and spoke over me. More

by IVYMCDOLE Verified Customer Verified Customer

Report | Print

Yomar is fantastic to work with, very helpful. I dealt with him recently for a remote/online purchase of a used vehicle. He was very responsive with my questions and requests, and always courteo I dealt with him recently for a remote/online purchase of a used vehicle. He was very responsive with my questions and requests, and always courteous and friendly. Ultimately I was very pleased with the car when I arrived to pick it up. More

Report | Print

The best of the best. Never disappoints. Alejandro is the very trustworthy and professional. We are currently leasing 3 cars from Lexus of Pembroke Pines and will conti Never disappoints. Alejandro is the very trustworthy and professional. We are currently leasing 3 cars from Lexus of Pembroke Pines and will continue to do so. More

by mgallardo Verified Customer Verified Customer

Report | Print