Gemma Urbina
Gemma Urbina at Lexus of Pembroke Pines

Gemma Urbina

Finance Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.7
92 Reviews
4.7

92 Reviews

Write a Review

92 Reviews of Gemma Urbina

September 05, 2025

Dealership Rating
Employee Rating

They sent me a 2nd key and paid for it to be programmed. I was very appreciative. They handled the sale expeditiously. More

by aprentiss13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Marsala, Zebbie Lethridge

Sep 08, 2025

Lexus of Pembroke Pines responded

Your feedback means a lot to our team! It's awesome to hear that you appreciated our extra efforts with your key. Thank you for choosing Lexus of Pembroke Pines!

August 15, 2025

Dealership Rating
Employee Rating

Everyone, and I mean everyone, who works at this dealership location was curious, professional, and extremely helpful. Each individual made sure my husband and I did not walk out without feeling any More

by jennifer.uchitel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Armani

Aug 18, 2025

Lexus of Pembroke Pines responded

Jennifer, thank you so much for sharing this positive feedback about our team! We hope you and your husband enjoy your purchase, and we wish you safe travels in the future. – Lexus of Pembroke Pines

August 14, 2025

Dealership Rating
Employee Rating

Great service, lexus always make me feel like home. Very professional people, from the seller department to the loan department, even the insurance person, great experience More

by SARAVARELA75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalid Dahir

Aug 15, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your feedback! We're glad you always feel at home at Lexus of Pembroke Pines. We look forward to serving you again in the future!

July 27, 2025

Dealership Rating
Employee Rating

My experience was amazing, everyone was very helpful and nice. Walked out very satisfied. 10/10. More

by KAITLYNMORGAN14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra

Jul 29, 2025

Lexus of Pembroke Pines responded

Thanks for sharing your satisfaction with us! We hope to work with you again at Lexus of Pembroke Pines.

May 15, 2025

Dealership Rating
Employee Rating

I am a repeat customer and every time has been a good experience. We only had one incident at the negotiation portion and when working with Mr Zee Hanif. Not sure why he spoke to us the way he did howev More

by IVYMCDOLE
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your feedback with us at Lexus of Pembroke Pines. We're glad to hear that you've had positive experiences overall, but we're sorry to learn about the incident during negotiations. Your comfort is important to us, and we'll address this matter internally. We appreciate your continued support!

April 29, 2025

Dealership Rating
Employee Rating

Yomar is fantastic to work with, very helpful. I dealt with him recently for a remote/online purchase of a used vehicle. He was very responsive with my questions and requests, and always courteo More

by TJPatten
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Yomar Contreras , Hansel Rodriguez

Apr 30, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Yomar provided helpful and courteous service during your remote purchase at Lexus of Pembroke Pines. Enjoy the new ride, and feel free to reach out if you need anything else!

April 29, 2025

Dealership Rating
Employee Rating

The best of the best. Never disappoints. Alejandro is the very trustworthy and professional. We are currently leasing 3 cars from Lexus of Pembroke Pines and will conti More

by mgallardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Lexus of Pembroke Pines responded

Thank you for your loyalty and trust in Alejandro and the team at Lexus of Pembroke Pines! We're delighted to hear about your positive experiences with us. Enjoy driving those cars!

April 03, 2025

Dealership Rating
Employee Rating

Great transaction Sammy was fantastic and the finance department was easy to work with also. We closed the deal on Monday and it was a delivered to me from Florida to Pittsburgh in two days! Price was ve More

by SCOTTFAM2528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sammy Libraty, Jorge Acosta

Apr 03, 2025

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that Sammy and our finance team made your transaction smooth, and we're glad the delivery was prompt. Enjoy your new vehicle in Pittsburgh!

April 02, 2025

Dealership Rating
Employee Rating

The service we received was outstanding ! ! They went above and beyond to make sure we left happy. Love how you are able to get everything you need done in one visit. Thank you for everything More

by AMANDAZAMMAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorena Ortiz , Eli from insurance

Apr 03, 2025

Lexus of Pembroke Pines responded

Amanda, we're delighted to hear that you had such a positive experience at Lexus of Pembroke Pines! Our team is committed to going above and beyond for our customers. Thank you for sharing your feedback with us!

March 22, 2025

Dealership Rating
Employee Rating

Buying my Lexus was a very pleasant experience. We told Edgar what we were looking for and he found us a couple Of cars to test drive. He was very professional and never pushy. Gema in finance More

by Helen Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Chaparro

Mar 24, 2025

Lexus of Pembroke Pines responded

Helen, we're delighted to hear that Edgar and Gema made your experience at Lexus of Pembroke Pines so pleasant. Thank you for sharing your positive feedback, and enjoy driving your new Lexus!

1
...

Dealership Inventory (608 Vehicles)

used 2022 Toyota Highlander car, priced at $28,498
2022 Toyota Highlander
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
2019 Honda Accord
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2024 Toyota Grand Highlander car, priced at $43,798
2024 Toyota Grand Highlander
used
Coastal Cream exterior
Automatic
Front-wheel Drive
used 2019 Toyota Tacoma car, priced at $23,798
2019 Toyota Tacoma
used
Magnetic Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2022 Lexus RX 350 car, priced at $36,498
2022 Lexus RX 350
used
Caviar exterior
Automatic
Front-wheel Drive
used 2021 Lexus NX 300 car, priced at $26,998
2021 Lexus NX 300
used
Caviar exterior
Automatic
Front-wheel Drive