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Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 9

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
132 Reviews
4.9

132 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs, 3 mos

132 Reviews of Gavin Pigman

February 22, 2026

Dealership Rating
Employee Rating

Excellent service. Gavin did a great job! It was an overall positive experience and I would return again. More

by MMALONEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie Solares

Print
Feb 23, 2026

Porsche Louisville responded

Your complete satisfaction is our top priority. Thank you for choosing Germain and for letting us know Gavin took excellent care of you. Best Regards, John Casco General Manager

February 22, 2026

Dealership Rating
Employee Rating

Excellent follow up and Service. The check engine light was diagnosed quickly and the repair was perfect. These guys are amazing! More

by tstone5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts, Ashley Wright, Aaron Browning , John Casco, Tressa Castello, Natalie Solares

Print
Feb 23, 2026

Porsche Louisville responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Porsche of Louisville. Have a wonderful day. Best Regards, John Casco General Manager

February 21, 2026

Dealership Rating
Employee Rating

I have bought 5 new Porsches from this dealership in the last few years. Service has been excellent from sales and service. These folks really do go above and beyond for customers. Couldn’t be more pleas More

by billy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carrier

Print
Feb 23, 2026

Porsche Louisville responded

We’re grateful for your trust and support. Our team takes great pride in delivering exceptional care, and it’s wonderful to know our efforts made a positive impression on your experience. Best Regards, John Casco General Manager

February 20, 2026

Dealership Rating
Employee Rating

Fantastic service, Gavin did a great job! I would definitely use them again! Keep up the good work More

by Manoj Chandran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Print
Feb 23, 2026

Porsche Louisville responded

We thank you for your business and look forward to more opportunities to serve you. Best Regards, John Casco General Manager

February 09, 2026

Dealership Rating
Employee Rating

Thorough, professional, courteous, great all around customer service! Would recommend to anybody who owns a porsche!! More

by KENCARTER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 09, 2026

Porsche Louisville responded

Thank you for trusting our team with the care of your Porsche and for your kind recommendation. Best Regards, John Casco General Manager

January 31, 2026

Dealership Rating
Employee Rating

They do an excellent job. The service department is super. The dealerships physical plant needs updating. More

by hpfearless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier

Print
Feb 04, 2026

Porsche Louisville responded

Thank you for your business and for providing feedback about your visit. We look forward to continuing to ensure you receive only the best in customer care. Best Regards, John Casco General Manager

January 28, 2026

Dealership Rating
Employee Rating

Returned with a reoccurring problem. Minor tweaks were made. Helped for a bit. Continued to have same problems. Transmission slippage, burning smells. More

by danielschris
Recommend Dealer
No

Other Employees Tagged: Gavin Pigman

Print
Jan 28, 2026

Porsche Louisville responded

We are sorry to learn you are still experiencing concerns. Our team will be reaching out to see how we may assist. Best Regards, John Casco General Manager jcasco@germaincars.com 502-515-5862

January 18, 2026

Dealership Rating
Employee Rating

Service department is excellent. The driver who picks my car up to deliver to the dealership is outstanding. I believe her name is Leeann. More

by BCOLE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Print
Jan 19, 2026

Porsche Louisville responded

Thank you for choosing to work with us. Your business is genuinely valued, and we’re committed to providing you with the best experience at every touchpoint. Best Regards, John Casco General Manager

January 15, 2026

Dealership Rating
Employee Rating

Great Experience with the service team. Good Communication and fast service. Would come back again. More

by CDICKINSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Print
Jan 16, 2026

Porsche Louisville responded

We are pleased to know that you enjoyed 5-star service with our team. Thank you for choosing Germain and for sharing your positive guest experience. Best Regards, John Casco General Manager

January 14, 2026

Dealership Rating
Employee Rating

Everyone at the establishment was quite polite and attentive to my needs. It's a first class automobile supported by a first class team of professionals. More

by rick@mcfaddinmarketing.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Carrier

Print
Jan 15, 2026

Porsche Louisville responded

Thank you for your kind words. We’re delighted to hear that our team was polite, attentive, and met your needs throughout your visit. Providing a first-class experience to match a first-class automobile is always our goal, and we truly appreciate you taking the time to share your feedback. Best Regards, John Casco General Manager

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