The service was completed on schedule.
The loaner vehicle was a Macan EV and was suspiring in how good a vehicle it was.
All communications were clear, the video walk through was intere
The loaner vehicle was a Macan EV and was suspiring in how good a vehicle it was.
All communications were clear, the video walk through was interesting.
Doug
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by dgooch0
Verified Customer
Verified Customer
Oct 16, 2026 -
Porsche Louisville responded
Thank you for sharing your experience! We’re pleased to hear your service was completed on schedule and that our team provided clear communication throughout the process. We’re glad you enjoyed the Macan EV loaner and found the video walkthrough helpful. We appreciate your business and look forward to serving you again!
Best Regards,
Blake Lehr
General Manager
I am a long time, Bluegrass Motorsports, customer and so
pleased to see that the excellence continues. Not only is Gavin knowledgeable and efficient, he knows both our cars and us and provides excellent per
pleased to see that the excellence continues. Not only is Gavin knowledgeable and efficient, he knows both our cars and us and provides excellent personal service.
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by JREINSTINE
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2026 -
Porsche Louisville responded
Thank you for your continued loyalty! We’re delighted to hear the excellence you’ve experienced with Bluegrass Motorsports continues at Porsche Louisville. We’re especially glad Gavin provides the knowledgeable, personalized service you’ve come to trust. We truly appreciate your business!
Best Regards,
Blake Lehr
General Manager
Staff were very professional and courteous.
Management agreed to replace a tire that was defective when the car was purchased.
Management agreed to replace a tire that was defective when the car was purchased.
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by rmajor1493
Verified Customer
Verified Customer
Sep 17, 2026 -
Porsche Louisville responded
Thank you for your kind feedback. We’re pleased to hear our team was professional and courteous and that management was able to assist with the tire replacement. We appreciate your business and the opportunity to serve you!
Best Regards,
Blake Lehr
General Manager
Gavin is a great service advisor who takes great care of
his clients. The work performed by the Service Department is always spot on.
his clients. The work performed by the Service Department is always spot on.
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by CrocRocket502
Verified Customer
Verified Customer
Service Price Transparency
Sep 15, 2026 -
Porsche Louisville responded
Thank you for choosing Germain for your automotive service needs! Your trust in our team and kind words about Gavin mean so much to us. We truly appreciate your confidence in our team to help keep you and your Porsche safely on the road.
Best Regards,
Blake Lehr
General Manager
The service team at Louisville Porsche's Service
Department performs impeccable work. Dave, Gavin, and Service Manager Shawn are professional, knowledgeable, and an absolute pleasure to work with—si
Department performs impeccable work. Dave, Gavin, and Service Manager Shawn are professional, knowledgeable, and an absolute pleasure to work with—simply the best.
Over the years, I have purchased four vehicles from this dealership and have developed relationships throughout all of the departments. One of the things I appreciate most is the consistently friendly and welcoming atmosphere.
When it comes to purchasing or ordering a vehicle, Randy and Jeremy are my go-to people. Caesar in Sales is also excellent to work with. It's rare to find a dealership where you genuinely enjoy working with so many people across every department, but Louisville Porsche has earned my loyalty and trust.
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by jeff@schimpf.us
Service Price Transparency
Aug 31, 2026 -
Porsche Louisville responded
Thank you for your incredible loyalty and for taking the time to share such thoughtful feedback! We’re honored to know that you’ve purchased four vehicles from us and have built lasting relationships with so many members of our team. It’s wonderful to hear that Dave, Gavin, Shawn, Randy, Jeremy, and Caesar have each contributed to the welcoming and professional experience you’ve come to expect. Your trust and continued support mean so much to all of us at Louisville Porsche. We truly appreciate your loyalty and look forward to serving you for many years to come!
Best Regards,
Blake Lehr
General Manager
Gavin Pigman is terrific.
He goes beyond the duty to take care of his customers.
He goes beyond the duty to take care of his customers.
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by DBODEN
Verified Customer
Verified Customer
Aug 25, 2026 -
Porsche Louisville responded
Thank you for leaving Gavin this kind review. We are fortunate to have him on our team, taking great care of our valued guests.
Best Regards,
Blake Lehr
General Manager
Amazing customer service.
Organized, responsive, and urgent. Best customer experience at bluegrass by far. Land Rover and Audi SUCK!
Organized, responsive, and urgent. Best customer experience at bluegrass by far. Land Rover and Audi SUCK!
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by HORNADAYW
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Porsche Louisville responded
Thank you for the fantastic feedback! We’re thrilled to hear our team provided an organized, responsive, and attentive experience. It means a great deal to know this was your best customer experience with us. We truly appreciate your business and look forward to continuing to provide exceptional service!
Best Regards
Blake Lehr
General Manager
Always great service with Gavin and the crew at Porsche!
I won't take cars anywhere else.
I won't take cars anywhere else.
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by jarmento
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Porsche Louisville responded
Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain for your automotive service needs. See you down the road.
Best Regards,
Blake Lehr
General Manager
Ceasar particularly is helpful and got my deal completed
fast. Would recommend doing business with him
fast. Would recommend doing business with him
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by chow0
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Porsche Louisville responded
We’re thrilled to know that Cesar helped make your purchase easy and enjoyable! It’s great to hear he delivered the care and detail you deserved. Thank you for your trust and kind words—enjoy your new vehicle!
Best Regards,
John Casco
General Manager
They do such great work and they really always throw in
the extras. The car is always returned in perfect condition. There might be a little difference in price when compared with a local shop but the pe
the extras. The car is always returned in perfect condition. There might be a little difference in price when compared with a local shop but the peace of mind that I get by going to Porsche Louisville is worth every penny.
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by DOREENMALONEY
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Porsche Louisville responded
Thank you for your thoughtful review! We’re delighted to know our team consistently goes above and beyond and provides the quality service and peace of mind you deserve. We truly appreciate your trust in Porsche Louisville and look forward to caring for your vehicle for years to come!
Best Regards,
John Casco
General Manager