Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
132 Reviews
4.9

132 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs, 3 mos

132 Reviews of Gavin Pigman

October 15, 2026

Dealership Rating
Employee Rating

The service was completed on schedule. The loaner vehicle was a Macan EV and was suspiring in how good a vehicle it was. All communications were clear, the video walk through was intere More

by dgooch0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bricker

Oct 16, 2026

Porsche Louisville responded

Thank you for sharing your experience! We’re pleased to hear your service was completed on schedule and that our team provided clear communication throughout the process. We’re glad you enjoyed the Macan EV loaner and found the video walkthrough helpful. We appreciate your business and look forward to serving you again! Best Regards, Blake Lehr General Manager

September 30, 2026

Dealership Rating
Employee Rating

I am a long time, Bluegrass Motorsports, customer and so pleased to see that the excellence continues. Not only is Gavin knowledgeable and efficient, he knows both our cars and us and provides excellent per More

by JREINSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Biery, Blake Lehr

Oct 02, 2026

Porsche Louisville responded

Thank you for your continued loyalty! We’re delighted to hear the excellence you’ve experienced with Bluegrass Motorsports continues at Porsche Louisville. We’re especially glad Gavin provides the knowledgeable, personalized service you’ve come to trust. We truly appreciate your business! Best Regards, Blake Lehr General Manager

September 17, 2026

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Employee Rating

Staff were very professional and courteous. Management agreed to replace a tire that was defective when the car was purchased. More

by rmajor1493
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Sep 17, 2026

Porsche Louisville responded

Thank you for your kind feedback. We’re pleased to hear our team was professional and courteous and that management was able to assist with the tire replacement. We appreciate your business and the opportunity to serve you! Best Regards, Blake Lehr General Manager

September 14, 2026

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Employee Rating

Gavin is a great service advisor who takes great care of his clients. The work performed by the Service Department is always spot on. More

by CrocRocket502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Porsche Louisville responded

Thank you for choosing Germain for your automotive service needs! Your trust in our team and kind words about Gavin mean so much to us. We truly appreciate your confidence in our team to help keep you and your Porsche safely on the road. Best Regards, Blake Lehr General Manager

August 30, 2026

Dealership Rating
Employee Rating

The service team at Louisville Porsche's Service Department performs impeccable work. Dave, Gavin, and Service Manager Shawn are professional, knowledgeable, and an absolute pleasure to work with—si More

by jeff@schimpf.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Porsche Louisville responded

Thank you for your incredible loyalty and for taking the time to share such thoughtful feedback! We’re honored to know that you’ve purchased four vehicles from us and have built lasting relationships with so many members of our team. It’s wonderful to hear that Dave, Gavin, Shawn, Randy, Jeremy, and Caesar have each contributed to the welcoming and professional experience you’ve come to expect. Your trust and continued support mean so much to all of us at Louisville Porsche. We truly appreciate your loyalty and look forward to serving you for many years to come! Best Regards, Blake Lehr General Manager

August 25, 2026

Dealership Rating
Employee Rating

Gavin Pigman is terrific. He goes beyond the duty to take care of his customers. More

by DBODEN
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Porsche Louisville responded

Thank you for leaving Gavin this kind review. We are fortunate to have him on our team, taking great care of our valued guests. Best Regards, Blake Lehr General Manager

August 20, 2026

Dealership Rating
Employee Rating

Amazing customer service. Organized, responsive, and urgent. Best customer experience at bluegrass by far. Land Rover and Audi SUCK! More

by HORNADAYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2026

Porsche Louisville responded

Thank you for the fantastic feedback! We’re thrilled to hear our team provided an organized, responsive, and attentive experience. It means a great deal to know this was your best customer experience with us. We truly appreciate your business and look forward to continuing to provide exceptional service! Best Regards Blake Lehr General Manager

August 13, 2026

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Always great service with Gavin and the crew at Porsche! I won't take cars anywhere else. More

by jarmento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Aug 14, 2026

Porsche Louisville responded

Your continued business and trust in our team mean so much to us all. Thank you for choosing Germain for your automotive service needs. See you down the road. Best Regards, Blake Lehr General Manager

August 08, 2026

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Employee Rating

Ceasar particularly is helpful and got my deal completed fast. Would recommend doing business with him More

by chow0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , John Casco, Tressa Castello, Ceasar

Aug 11, 2026

Porsche Louisville responded

We’re thrilled to know that Cesar helped make your purchase easy and enjoyable! It’s great to hear he delivered the care and detail you deserved. Thank you for your trust and kind words—enjoy your new vehicle! Best Regards, John Casco General Manager

August 08, 2026

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Employee Rating

They do such great work and they really always throw in the extras. The car is always returned in perfect condition. There might be a little difference in price when compared with a local shop but the pe More

by DOREENMALONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts, Ashley Wright, Aaron Browning , John Casco, Tressa Castello, Jeremy Carrier

Aug 11, 2026

Porsche Louisville responded

Thank you for your thoughtful review! We’re delighted to know our team consistently goes above and beyond and provides the quality service and peace of mind you deserve. We truly appreciate your trust in Porsche Louisville and look forward to caring for your vehicle for years to come! Best Regards, John Casco General Manager

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