Gavin Lawson
Gavin Lawson at Skyline Ford

Gavin Lawson | Page 24

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.2
327 Reviews
4.2

327 Reviews

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327 Reviews of Gavin Lawson

May 04, 2023

Dealership Rating
Employee Rating

I took the truck in at 8am and was told repairs would be done next day by 5pm. Was pleased when they called at around 4pmt that is was already completed. More

by VIKINGFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan "Wally" Waldron

May 19, 2023

Skyline Ford responded

We do our best to stay ahead of schedule! Thank you for choosing Skyline Ford!

May 04, 2023

Dealership Rating
Employee Rating

Timely service. Pleasant waiting area, with TV, however one usually has to change station from Fox. More

by jaahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 04, 2023

Dealership Rating
Employee Rating

Very impressed with the level of service and the quality of work that was done to my vehicle. Highly recommend this shop for any work that needs to be done. More

by BGrubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

Thank you for your review and recommendation. Thank you for choosing Skyline Ford!

April 27, 2023

Dealership Rating
Employee Rating

Excellent customer service. Great communication. Friendly people. Loved the write up on vehicle showing all that was done. You are my go to service center! More

by NELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

May 19, 2023

Skyline Ford responded

You're one of our go-to customers! Thank you for choosing Skyline Ford!

April 26, 2023

Dealership Rating
Employee Rating

My truck was finished on the estimated time I-Was given when I dropped it off. I have been completely satisfied over the years with the service I have been given by Skyline Ford More

by Yellowbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ramsey

May 19, 2023

Skyline Ford responded

Here's to many more years to come. Thank you for choosing Skyline Ford!

April 20, 2023

Dealership Rating
Employee Rating

Great work, need to do better at passing info from customers to tech about customer supplied info. Example customer changed oil, filter and both fuel filters 600 miles ago. Tech recommends that both n More

by Sheltondoug138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Skyline Ford responded

We're glad we could get you patched up. Thank you for choosing Skyline Ford!

April 17, 2023

Dealership Rating
Employee Rating

For changing my oil, the service department did fine. When having a recall work done, not so much. My door lock worked when I first went there, it was broke when they were done. No one would take respon More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Agur , Rich Ramsey

May 10, 2023

Skyline Ford responded

Thank you for this review and feedback. We apologize for any inconvenience you may have experienced and we take your feedback seriously, as it helps us identify areas for improvement and strive for better customer satisfaction at Skyline Ford.

April 15, 2023

Dealership Rating
Employee Rating

Awesome service team had all my needs taken care of thanks guys for taking care of all my vehicles needs More

by stevengregory652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , Chad Clevenger, Rich Ramsey, Sterling Wallace

Apr 17, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

April 07, 2023

Dealership Rating
Employee Rating

Worked me in without an appointment and resolved and fixed my issues. Professional and courteous service at all levels. More

by BCOX5578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Skyline Ford responded

We're glad we could get you patched up. Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

April 06, 2023

Dealership Rating
Employee Rating

Scheduling was easy, pick up and drop off went smoothly, and recall issue was taken care of. More

by BamBam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Skyline Ford responded

We're glad we could get your recall work knocked out! Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

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