Gavin Lawson | Page 10

First time in and service was fine, people were nice, waiting room is just average at best, overall the building appears needing updates compared to other car dealerships in Salem waiting room is just average at best, overall the building appears needing updates compared to other car dealerships in Salem More

by billpswigart Verified Customer Verified Customer

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Great service, great people, could not ask for anything more! I am 100% satisfied with everything. more! I am 100% satisfied with everything. More

by benjimanwade Verified Customer Verified Customer

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They have very bad customer service. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. Lack of communication to customers, they don't return phone calls. Would not recommend getting your vehicle serviced there. More

by xtremekeeler Verified Customer Verified Customer

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Great service and wonderful people! I had experience with Skyline Ford before. Always great experience! I had experience with Skyline Ford before. Always great experience! More

by rickna7 Verified Customer Verified Customer

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They need to expand their service center to deal with FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit FORD’s reoccurring service issues. Any appointments are 2 to 6 weeks out and they are unable to address multiple issues in the same visit More

by garretta88 Verified Customer Verified Customer

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I have been a Sjyline Ford customer for 30+ years. This south salem location often leaves me feeling like just a number. Great customer service has not been received at the south salem lacation in a d This south salem location often leaves me feeling like just a number. Great customer service has not been received at the south salem lacation in a decade. However, JP and the other service advisers at there Keizer location are wonderful and leave me feeling like a valued customer even though it us usually just an oil change there. More

by REACHJAMES Verified Customer Verified Customer

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Everything was explained nicely, especially with a few didn’t issues going on at the same time. I called to clarify going going through with making my decision. didn’t issues going on at the same time. I called to clarify going going through with making my decision. More

by ISAACREAD Verified Customer Verified Customer

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All requested work was performed well and within projected time frame. Ben Wade (service advisor) was exceptional in communicating timely & thoroughly . Gavin Newsom was hard to reach and his commun projected time frame. Ben Wade (service advisor) was exceptional in communicating timely & thoroughly . Gavin Newsom was hard to reach and his communication was unsatisfactory (only a text message). More

by Frank Verified Customer Verified Customer

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I got my car back sooner than expected, and my car seems to be running fine. to be running fine. More

by cgperez Verified Customer Verified Customer

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Not sure exactly who I dealt with exactly, but it was a mostly good experience. mostly good experience. More

by SweetHome Al Verified Customer Verified Customer

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