Gavin Lawson

Very happy with all people involved. The reminder and follow-up actual folks. That's appreciated The reminder and follow-up actual folks. That's appreciated More

by NARREL.PAULL Verified Customer Verified Customer

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I was very dissatisfied with my experience. The dealership lacked communication and professionalism. My car was towed in on a Friday, and I was told it would be looked at by Monday or Tuesday. The dealership lacked communication and professionalism. My car was towed in on a Friday, and I was told it would be looked at by Monday or Tuesday. It wasn’t checked until the following Friday, with no updates or clear expectations. I received no text messages or phone calls regarding my vehicle until my car went through diagnostics. My car wasn’t ready until the next following Friday. I repeatedly called and often got voicemail. When I expressed concerns about needing my only vehicle to get to work, the response was dismissive with no apology or explanation. My car ended up being there for two weeks, which was unacceptable. Ashley from the dealership called afterwards asking if I was satisfied with my experience. I voiced the same concern. She was also dismissive and said there were other cars in front of me waiting for services and diagnostics. She claimed that is a normal timeframe. More

by Juliapayan4 Verified Customer Verified Customer

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Dealership personnel were very polite and professional. They were prompt on identifying the issue and fixing. They were prompt on identifying the issue and fixing. More

by JohnG Verified Customer Verified Customer

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Service was fantastic! Everyone was very helpful and kind. I will be coming back for all services! Everyone was very helpful and kind. I will be coming back for all services! More

by NICELYDUNNWANGS Verified Customer Verified Customer

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Appreciate that the dealership hasn’t tried to sell me stuff I don’t need and everyone seems competent from the technician to the office personnel. stuff I don’t need and everyone seems competent from the technician to the office personnel. More

by Hebard4 Verified Customer Verified Customer

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I sent my truck to you guys on Saturday. You got right on it and I got it back on that next Tuesday. Nice turn. You got right on it and I got it back on that next Tuesday. Nice turn. More

by bobsterwatson Verified Customer Verified Customer

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Service dept people are great nice friendly. Job well done on my pickup. Love my truck Job well done on my pickup. Love my truck More

by SWHIT57 Verified Customer Verified Customer

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Always get great customer service from Gavin. He always makes sure everything is right and we are satisfied He always makes sure everything is right and we are satisfied More

by L.GOULDSMITH1 Verified Customer Verified Customer

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They make things very convenient for the customer and are very helpful, they also work very fast very helpful, they also work very fast More

by GRIFFIN.BURDICK Verified Customer Verified Customer

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Mel is the bestest of the best. She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was do She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was done! More

by benjimanwade Verified Customer Verified Customer

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