Gavin Lawson

The service advisor was very helpful and pleasant to talk with. They explained everything about my repair and the process so that I could understand what was needed. with. They explained everything about my repair and the process so that I could understand what was needed. More

by Tlloutzenhiser Verified Customer Verified Customer

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The dealership did a great job. In fact, one of the managers went above and beyond his duties to diagnose the problem, and facilitate a solution. In fact, one of the managers went above and beyond his duties to diagnose the problem, and facilitate a solution. More

by WNG4 Verified Customer Verified Customer

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Always great service at Skyline. I have used other ford service departments. Skylines the best! I have used other ford service departments. Skylines the best! More

by GUNNERH Verified Customer Verified Customer

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Good Good Goood Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good More

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Diagnosed the issue and fixed it price was a little hefty, but it’s working hefty, but it’s working More

by Jerrynewport9 Verified Customer Verified Customer

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Excellent customer service and knowledgeable staff. Fast and complete service department. Will return in the future! Fast and complete service department. Will return in the future! More

by vbrite Verified Customer Verified Customer

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Skyline Ford is fantastic! They are professional, efficient, and reasonable. I especially appreciate their delivery option as when repairs are necessary it is so wonderful to r They are professional, efficient, and reasonable. I especially appreciate their delivery option as when repairs are necessary it is so wonderful to receive personalized care. More

by liverson Verified Customer Verified Customer

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This entire experience was completely lacking in every way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overal way possible. Despite my efforts to involve management, it still fell apart. Poor attitudes. Large gaps in process. No care or concern for the overall experience. This is a poorly designed process, executed with the level of care you'd expect from a disgruntled janitor, and with absolutely zero follow through despite the customer trying their best to get management to take initiative. I can't begin to describe how basic the facts in front of the staff were. Any living breathing adult that can read and write should have been able to deliver excellence. But the staff was completely checked out. They had no care for the customer, the outcome, or the reputation of the business. As I told the one person who called to check in, if i was hired to manage this staff, the first thing I'd do is file requisitions with human resources as they displayed no capacity to achieve anything but the bare minimum of the repair. More

by pthompso201 Verified Customer Verified Customer

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Gavin was super helpful, communicated well, and did his best to get my car back to me as soon as possible. Thank you best to get my car back to me as soon as possible. Thank you More

by CSAMBLE Verified Customer Verified Customer

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I received quick and friendly service, Gavin is a good communicator and I felt my vehicle received good care communicator and I felt my vehicle received good care More

by andrewapopp Verified Customer Verified Customer

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