Gavin Lawson

Gavin missed a promised call back with an ETA for fixing my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the rep my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the repairs. The ETA changed several times. Ben was the service tech handing the work last year. Ben only could say that dispatch had the final call. I surmised that mechanical talent was pulled off my repairs twice to work on other vehicles. I don’t know that but that’s what I thought. So, I was happy when, this time, Skyline finished my truck when promised. My faith in Skyline is restored. More

by Steve Saundrrs Verified Customer Verified Customer

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I appreciate that the service department contacts me with text. It makes scheduling easier and convenient. text. It makes scheduling easier and convenient. More

by TANDJ2 Verified Customer Verified Customer

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Excellent service and knowledgeable staff, a real emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport More

by Dandaberkow Verified Customer Verified Customer

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Helpful in seeing if the problem our truck was having was under warranty. Service done in a timely manner under warranty. Service done in a timely manner More

by valjaeger90 Verified Customer Verified Customer

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Very pleased with service writer and the crew that repaired my truck. Quick repair and limited downtime repaired my truck. Quick repair and limited downtime More

by Triker Verified Customer Verified Customer

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Service department check-in people need to act more professional, and on top of their game professional, and on top of their game More

by Sven Verified Customer Verified Customer

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I was disappointed this last visit to get brakes. My tire pressure censors were fine when I brought it in. Next day I started getting check the sensors. I brought it back and we told it would be $450 My tire pressure censors were fine when I brought it in. Next day I started getting check the sensors. I brought it back and we told it would be $450 to fix. Seems like that should have been on Ford. More

by lance.mccauley Verified Customer Verified Customer

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From the greeting to the trucks return delivery, Skyline goes above and beyond. They use your first name and make you feel like a valued customer and not just a job. goes above and beyond. They use your first name and make you feel like a valued customer and not just a job. More

by rosstd1 Verified Customer Verified Customer

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People were very nice and helpful. Work I had done fit my needs. Will use them again. Work I had done fit my needs. Will use them again. More

by jkkolb Verified Customer Verified Customer

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Our vehicle was brought in in December and there has not been any communication until today been any communication until today More

by Hyfamily Verified Customer Verified Customer

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