Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
87 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

5.0

87 Reviews

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87 Reviews of Gaston Reyes

January 09, 2026

Dealership Rating
Employee Rating

I bought my second Mercedes today from this dealership and I can’t say enough good things about them. Rey knowledgeable, low pressure, willing to listen and work with you to find just the right car. Very More

by karenintexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales, Luis Osawa

Jan 13, 2026

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback! We’re thrilled to hear you had a great experience and found the perfect car. Enjoy your new Mercedes, and we look forward to serving you again in the future!

November 18, 2025

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Employee Rating

Mercedes-Benz of the Woodlands has always provided excellent service when I take my vehicle in for maintenance - providing both excellent work and a pleasant stay. A special thank you goes to Gaston More

by PatD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Mercedes-Benz of the Woodlands responded

Thank you, PatD, for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your shout-out to Gaston and the team. Providing excellent service and a welcoming atmosphere is our priority. We look forward to seeing you again for your next visit!

November 14, 2025

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Employee Rating

Gaston Reyes did an excellent job scheduling a quick turnaround appointment to change our two front tires in preparation for a road trip. Job well done! We appreciate it!!! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Linda! We're thrilled to hear that Gaston provided excellent service and a quick turnaround for your tire change. We appreciate your support and wish you safe travels on your road trip!

November 12, 2025

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Great service from Mercedes-Benz of the Woodlands. Gaston Reyes did an excellent job coordinating all the activities related to the annual scheduled maintenance of my SUV. The new and improved online More

by Javier
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 13, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Javier! We’re thrilled to hear about your positive experience with Gaston and our team. It's great to know our new tools made communication easier for you. We appreciate your kind words and are committed to maintaining that high standard. Looking forward to serving you again!

October 23, 2025

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Employee Rating

Great service experience. My service advisor was Gaston Reyes - very professional and great communication throughout the process. Highly recommend service department at the More

by LorrieT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Lorrie! We're thrilled to hear about your positive experience with Gaston and our service team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 16, 2025

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Employee Rating

As always, Steven is polite, professional, clearly discusses any issues I may have with my car, and ensures it is exceptionally maintained. More

by Tweet
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 16, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Tweet! We're thrilled to hear about your positive experience with Steven. Our team takes pride in providing exceptional service and clear communication. We appreciate your support and look forward to assisting you again in the future!

August 02, 2025

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Employee Rating

I bought my GLE 450 about six years ago, and I have been extremely happy with the support and service I have received. I am now planning to trade in my and looking at upgrading thru the Mercedes-Benz of the More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Mahana, Martin Korn

Aug 04, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Alex! We're thrilled to hear about your positive experience with your GLE450 and our team. We look forward to helping you with your upgrade and continuing to provide excellent service. Your satisfaction means everything to us and we look forward to serving you again!

July 31, 2025

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Employee Rating

Excellent customer service during the process of buying a car and more importantly afterwards. High quality lounge area while you wait . More

by zuniga71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, zuniga71! We're thrilled to hear you had a great experience with our customer service and enjoyed our lounge area. Your satisfaction is our priority, and we appreciate your feedback!

July 30, 2025

Dealership Rating
Employee Rating

I have own Mercedes vehicles for many years. I have interacted with various locations and many different Service Advisors. By far Mr. Gaston is the most honest and Best Service Advisor I have More

by rbcornett01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review! We're thrilled to hear about your positive experience with Gaston and appreciate your trust in our team. Your referrals mean a lot to us, and we look forward to serving you and your family in the future!

July 04, 2025

Dealership Rating
Employee Rating

I'm giving you a five star because of your outstanding staff member Gaston Reyes. Out all of the MB service members at The Woodlands location he is simply the Best. His patience, professionalism and under More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic review, ML! We're thrilled to hear about your positive experience with Gaston. His dedication to customer service truly sets us apart. We appreciate your feedback and look forward to serving you again!

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