Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
58 Reviews

Dealership Experience

10 yrs

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

5.0

58 Reviews

Write a Review

58 Reviews of Gaston Reyes

February 18, 2025

Dealership Rating
Employee Rating

Always kept me updated on diagnosis of problems on my car. Let me know when complete and charges as they did. More

by Sbb22broad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sbb22broad! We’re glad to hear you appreciated our communication and transparency throughout the process. Keeping our customers informed is a top priority, and it’s great to know we hit the mark with you. Looking forward to assisting you again!

February 09, 2025

Dealership Rating
Employee Rating

We consistently receive terrific service at MBW. Gaston, my service advisor, is terrific. He is very responsive and great at keeping me informed so I know my car’s repair status. The dealership is a More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 11, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Craig! We're thrilled to hear that Gaston and our team have made a positive impact on your experience. We take pride in providing great service and a welcoming atmosphere. Looking forward to serving you again!

February 01, 2025

Dealership Rating
Employee Rating

A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business More

by Brom3009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Mercedes-Benz of the Woodlands responded

Brom3009, thank you for your fantastic review! We're thrilled to hear you enjoyed our clean environment and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon!

January 30, 2025

Dealership Rating
Employee Rating

I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

by karenintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 03, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, karenintexas! We're thrilled to hear you love MBOTW and appreciate Gaston's expertise and service. Your support means a lot to us, and we look forward to keeping your car in great shape!

January 24, 2025

Dealership Rating
Employee Rating

From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More

by Pswill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Anthony Surface, Mark Escobar, Fred Gallucci , Isaiah Martinez

Report | Print
Jan 27, 2025

Mercedes-Benz of the Woodlands responded

Pswill54, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Looking forward to serving you again!

January 21, 2025

Dealership Rating
Employee Rating

Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

by sgupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Mike Lange, Richard Metodiev, Donald Hutchins, Steven Davis , Isaiah Martinez, Ghennessys Lozano, John Watkins

Report | Print
Jan 22, 2025

Mercedes-Benz of the Woodlands responded

Thank you, sgupta! We're thrilled to hear you enjoyed our service and the complimentary snacks and beverages. Our team takes pride in creating a welcoming atmosphere. We look forward to seeing you again soon!

December 31, 2024

Dealership Rating
Employee Rating

Gaston and his team consistently exceed expectations to ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, an More

by Johnny.Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Korn

Report | Print
Jan 02, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Johnny! We're thrilled to hear that Gaston and the team have consistently exceeded your expectations. Delivering exemplary service is our priority, and your feedback truly motivates us to maintain those high standards. We appreciate your support!

December 27, 2024

Dealership Rating
Employee Rating

I have been a client of Mercedes-Benz of The Woodlands for many years. I had the pleasure of meeting with Gaston Reyes approximately eight years ago. His common sense approach with a solid judgement on ho More

by freeney44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 30, 2024

Mercedes-Benz of the Woodlands responded

Thank you, freeney44! We're thrilled to hear about your positive experiences with Gaston and the team. Your loyalty means a lot to us, and we’re proud to provide the exceptional service you deserve. We look forward to continuing to exceed your expectations!

November 09, 2024

Dealership Rating
Employee Rating

Great dealership. I have been servicing my SUV at the MB of The Woodlands since 2016 and I have never been disappointed. Excellent teamwork, attention to detail and cu More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Javier, thank you for your fantastic review! We're thrilled to hear that our team's dedication to service and customer satisfaction has made your experience enjoyable since 2016. Your loyalty means a lot to us, and we look forward to continuing to exceed your expectations!

November 06, 2024

Dealership Rating
Employee Rating

Excellent service, had a few warranty issues solved, no questions asked. Stress free, pleasurable experience! More

by leighyoung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Leigh, we’re thrilled to hear about your positive experience with our service! Our team is dedicated to making sure everything runs smoothly for our customers. Thank you for taking the time to share your feedback; it truly means a lot to us!

1
2
...
6

Dealership Inventory (366 Vehicles)

2025 Mercedes-Benz C-Class
new
Black exterior
RWD
$50,085
View Details
new 2025 Mercedes-Benz GLE 450 car, priced at $86,880
2025 Mercedes-Benz GLE 450
new
Cardinal Red exterior
Automatic
All-wheel Drive
$86,880
View Details
new 2025 Mercedes-Benz AMG C 43 car, priced at $70,380
2025 Mercedes-Benz AMG C 43
new
Polar White exterior
Automatic
All-wheel Drive
$70,380
View Details
new 2025 Mercedes-Benz GLE 450 car, priced at $80,245
2025 Mercedes-Benz GLE 450
new
Polar White exterior
Automatic
All-wheel Drive
$80,245
View Details
2025 Mercedes-Benz GLS 450
new
Moonlight White exterior
AWD
$101,325
View Details
new 2024 Mercedes-Benz AMG C 43 car, priced at $69,705
2024 Mercedes-Benz AMG C 43
new
Silver exterior
Automatic
All-wheel Drive
$69,705
View Details
View All Inventory