Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
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Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
48 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

5.0

48 Reviews

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48 Reviews of Gaston Reyes

November 01, 2024

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Employee Rating

He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. More

by K
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of the Woodlands responded

K, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our knowledgeable team and timely updates. Your satisfaction is our priority, and we appreciate your support!

October 04, 2024

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Gaston Reyes has been my service advisor for 7 years. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. More

by Debra McQuain
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Diego Aramayo, Anthony Walding

Oct 07, 2024

Mercedes-Benz of the Woodlands responded

Debra, we’re thrilled to hear about your positive experiences with Gaston and our service team! Thank you for your loyalty over the years. We’re committed to providing exceptional service and appreciate your kind words. Looking forward to serving you again!

September 20, 2024

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Gaston has been extremely consistent and delivers exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight f More

by N. Wright
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of the Woodlands responded

N. Wright, thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Gaston. Consistency and exceptional service are what we strive for, and it's great to know we're meeting your expectations. We look forward to serving you again soon!

September 05, 2024

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We were spoiled by the service we receive at Sewell for our Audi but I’ve been very impressed with Gaston Reyes attention to detail and his advice when having my 450E serviced. His communication is prompt More

by Jean
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Mercedes-Benz of the Woodlands responded

Thank you, Jean! We're thrilled to hear that you had a great experience with Gaston. Our team takes pride in providing exceptional service and communication. We appreciate your support and look forward to seeing you again.

August 28, 2024

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As always amazing customer service and I love my advisor Gaston. He is exceptional, professional and always very attentive. More

by lauraherrell1231
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Recommend Dealer
Yes
Aug 29, 2024

Mercedes-Benz of the Woodlands responded

Thanks, Laura! We’re thrilled to hear about your positive experience with Gaston. Our team is dedicated to providing exceptional service, and it’s great to know that it makes a difference for you. We appreciate your support and look forward to serving you again!

August 24, 2024

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Always first class service! Gaston and his team go above and beyond to make sure you are taken care of. More

by traylor0509
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Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thank you, Traylor! We’re thrilled to hear you had a first-class experience with Gaston and the team. Our goal is to always go above and beyond for our customers, and your feedback means the world to us. We appreciate your support!

August 23, 2024

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very good service for my vehicle. very friend to customer and carefully to check my vehicle. More

by mtl87323
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Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We're thrilled to hear you had a great experience with our service team. Your satisfaction is our priority, and we appreciate your kind words about our friendly and careful approach. Looking forward to serving you again!

August 20, 2024

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I purchased my car about 5 years ago and have been very happy with their sales and service. More

by Alex
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Recommend Dealer
Yes
Aug 21, 2024

Mercedes-Benz of the Woodlands responded

Hi Alex, thank you for sharing your positive experience with us! We're thrilled to hear that you've been satisfied with both our sales and service over the past five years. We appreciate your continued support and look forward to serving you for many more years to come!

July 31, 2024

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I took in my 2023 GLE for "B" Service and Recall check last week Wednesday 07/24. On getting to the Dealership, a Loaner car was already waiting for me. Service took a couple of days and while this went o More

by HerbertO
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Recommend Dealer
Yes
Aug 01, 2024

Mercedes-Benz of the Woodlands responded

Hi Herbert, thank you for sharing your experience with us! We're thrilled to hear that you had a positive service visit at Mercedes Benz of The Woodlands. We really appreciate your recommendation and look forward to helping you and your friends with any future vehicle needs. Thank you for choosing us!

July 27, 2024

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Stress free, simple, easy maintenance appointment this week. They even surprised me with new wipers. They constantly exceed my expectations in the service department. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Someone pitched in for Gaston

Jul 29, 2024

Mercedes-Benz of the Woodlands responded

Deb, thank you for your kind words! We are thrilled to hear about your stress-free experience and that our team exceeded your expectations. We appreciate your feedback and look forward to providing you with exceptional service again in the future.

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