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Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
62 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

5.0

62 Reviews

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62 Reviews of Gaston Reyes

March 13, 2025

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Employee Rating

Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be More

by HerbertO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 08, 2025

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Every one is very courteous, helpful, and knowledgeable. Loaner car process was very smooth and quick. More

by Sutton_alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Mercedes-Benz of the Woodlands responded

Thanks, Sutton_alex! We're thrilled to hear you had a great experience with our team and the loaner car process. Your feedback means a lot to us, and we look forward to serving you again!

March 05, 2025

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Always professional. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. More

by ifyarene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Ifyarene! We're thrilled to hear you had such a positive experience and appreciate your kind words about Gaston and our team. Your support means a lot to us and we look forward to serving you again!

March 02, 2025

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Employee Rating

We will always purchase at this dealership, from Martin. The service department is amazing as is everything about this dealership! More

by michellerutland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Michellerutland! We're thrilled to hear you had such a positive experience with Martin and our service department. Your loyalty means a lot to us, and we look forward to serving you again in the future!

February 18, 2025

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Employee Rating

Always kept me updated on diagnosis of problems on my car. Let me know when complete and charges as they did. More

by Sbb22broad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sbb22broad! We’re glad to hear you appreciated our communication and transparency throughout the process. Keeping our customers informed is a top priority, and it’s great to know we hit the mark with you. Looking forward to assisting you again!

February 09, 2025

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Employee Rating

We consistently receive terrific service at MBW. Gaston, my service advisor, is terrific. He is very responsive and great at keeping me informed so I know my car’s repair status. The dealership is a More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Craig! We're thrilled to hear that Gaston and our team have made a positive impact on your experience. We take pride in providing great service and a welcoming atmosphere. Looking forward to serving you again!

February 01, 2025

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Employee Rating

A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business More

by Brom3009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Mercedes-Benz of the Woodlands responded

Brom3009, thank you for your fantastic review! We're thrilled to hear you enjoyed our clean environment and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon!

January 30, 2025

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Employee Rating

I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

by karenintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, karenintexas! We're thrilled to hear you love MBOTW and appreciate Gaston's expertise and service. Your support means a lot to us, and we look forward to keeping your car in great shape!

January 24, 2025

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Employee Rating

From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More

by Pswill54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Anthony Surface, Mark Escobar, Fred Gallucci , Isaiah Martinez

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Jan 27, 2025

Mercedes-Benz of the Woodlands responded

Pswill54, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Looking forward to serving you again!

January 21, 2025

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Employee Rating

Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

by sgupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon, Mark Escobar, Richard Metodiev, Donald Hutchins, Steven Davis , Isaiah Martinez, Ghennessys Lozano, John Watkins , Mike Lange

Report | Print
Jan 22, 2025

Mercedes-Benz of the Woodlands responded

Thank you, sgupta! We're thrilled to hear you enjoyed our service and the complimentary snacks and beverages. Our team takes pride in creating a welcoming atmosphere. We look forward to seeing you again soon!

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