Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
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Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
57 Reviews

Dealership Experience

10 yrs

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

5.0

57 Reviews

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57 Reviews of Gaston Reyes

February 09, 2025

Dealership Rating
Employee Rating

We consistently receive terrific service at MBW. Gaston, my service advisor, is terrific. He is very responsive and great at keeping me informed so I know my car’s repair status. The dealership is a More

by Craig
Service Price Transparency
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Recommend Dealer
Yes
Feb 11, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Craig! We're thrilled to hear that Gaston and our team have made a positive impact on your experience. We take pride in providing great service and a welcoming atmosphere. Looking forward to serving you again!

February 01, 2025

Dealership Rating
Employee Rating

A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business More

by Brom3009
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of the Woodlands responded

Brom3009, thank you for your fantastic review! We're thrilled to hear you enjoyed our clean environment and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon!

January 30, 2025

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I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

by karenintexas
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Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, karenintexas! We're thrilled to hear you love MBOTW and appreciate Gaston's expertise and service. Your support means a lot to us, and we look forward to keeping your car in great shape!

January 24, 2025

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From Sales to Service they are the best. Friendly, professional, experienced, and will go above and beyond to satisfy their customer. More

by Pswill54
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Recommend Dealer
Yes
Jan 27, 2025

Mercedes-Benz of the Woodlands responded

Pswill54, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Looking forward to serving you again!

January 21, 2025

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Excellent service. Staffs are nice and friendly . Enjoy free snacks and hot and cold beverages. More

by sgupta
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Recommend Dealer
Yes
Jan 22, 2025

Mercedes-Benz of the Woodlands responded

Thank you, sgupta! We're thrilled to hear you enjoyed our service and the complimentary snacks and beverages. Our team takes pride in creating a welcoming atmosphere. We look forward to seeing you again soon!

December 31, 2024

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Employee Rating

Gaston and his team consistently exceed expectations to ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, an More

by Johnny.Morris
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Recommend Dealer
Yes

Other Employees Tagged: Martin Korn

Jan 02, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Johnny! We're thrilled to hear that Gaston and the team have consistently exceeded your expectations. Delivering exemplary service is our priority, and your feedback truly motivates us to maintain those high standards. We appreciate your support!

December 27, 2024

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Employee Rating

I have been a client of Mercedes-Benz of The Woodlands for many years. I had the pleasure of meeting with Gaston Reyes approximately eight years ago. His common sense approach with a solid judgement on ho More

by freeney44
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Mercedes-Benz of the Woodlands responded

Thank you, freeney44! We're thrilled to hear about your positive experiences with Gaston and the team. Your loyalty means a lot to us, and we’re proud to provide the exceptional service you deserve. We look forward to continuing to exceed your expectations!

November 09, 2024

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Great dealership. I have been servicing my SUV at the MB of The Woodlands since 2016 and I have never been disappointed. Excellent teamwork, attention to detail and cu More

by Javier
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Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Javier, thank you for your fantastic review! We're thrilled to hear that our team's dedication to service and customer satisfaction has made your experience enjoyable since 2016. Your loyalty means a lot to us, and we look forward to continuing to exceed your expectations!

November 06, 2024

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Excellent service, had a few warranty issues solved, no questions asked. Stress free, pleasurable experience! More

by leighyoung1
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Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Leigh, we’re thrilled to hear about your positive experience with our service! Our team is dedicated to making sure everything runs smoothly for our customers. Thank you for taking the time to share your feedback; it truly means a lot to us!

November 01, 2024

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Employee Rating

He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. More

by K
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of the Woodlands responded

K, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our knowledgeable team and timely updates. Your satisfaction is our priority, and we appreciate your support!

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