Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
50 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

11 yrs

Languages Spoken

English English

5.0

50 Reviews

Write a Review

50 Reviews of Gaston Reyes

November 09, 2024

Dealership Rating
Employee Rating

Great dealership. I have been servicing my SUV at the MB of The Woodlands since 2016 and I have never been disappointed. Excellent teamwork, attention to detail and cu More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Javier, thank you for your fantastic review! We're thrilled to hear that our team's dedication to service and customer satisfaction has made your experience enjoyable since 2016. Your loyalty means a lot to us, and we look forward to continuing to exceed your expectations!

November 06, 2024

Dealership Rating
Employee Rating

Excellent service, had a few warranty issues solved, no questions asked. Stress free, pleasurable experience! More

by leighyoung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Mercedes-Benz of the Woodlands responded

Leigh, we’re thrilled to hear about your positive experience with our service! Our team is dedicated to making sure everything runs smoothly for our customers. Thank you for taking the time to share your feedback; it truly means a lot to us!

November 01, 2024

Dealership Rating
Employee Rating

He was very knowledgeable and provided great customer service! His updates regarding my car were also very timely. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Mercedes-Benz of the Woodlands responded

K, thank you for the fantastic review! We're thrilled to hear that you had a great experience with our knowledgeable team and timely updates. Your satisfaction is our priority, and we appreciate your support!

October 04, 2024

Dealership Rating
Employee Rating

Gaston Reyes has been my service advisor for 7 years. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. More

by Debra McQuain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diego Aramayo, Anthony Walding

Oct 07, 2024

Mercedes-Benz of the Woodlands responded

Debra, we’re thrilled to hear about your positive experiences with Gaston and our service team! Thank you for your loyalty over the years. We’re committed to providing exceptional service and appreciate your kind words. Looking forward to serving you again!

September 20, 2024

Dealership Rating
Employee Rating

Gaston has been extremely consistent and delivers exceptional service. I’ve been going to this dealership for around 2 years and he has helped me every single time. He has provided me with straight f More

by N. Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of the Woodlands responded

N. Wright, thank you for your fantastic feedback! We're thrilled to hear about your positive experiences with Gaston. Consistency and exceptional service are what we strive for, and it's great to know we're meeting your expectations. We look forward to serving you again soon!

September 05, 2024

Dealership Rating
Employee Rating

We were spoiled by the service we receive at Sewell for our Audi but I’ve been very impressed with Gaston Reyes attention to detail and his advice when having my 450E serviced. His communication is prompt More

by Jean
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Mercedes-Benz of the Woodlands responded

Thank you, Jean! We're thrilled to hear that you had a great experience with Gaston. Our team takes pride in providing exceptional service and communication. We appreciate your support and look forward to seeing you again.

August 28, 2024

Dealership Rating
Employee Rating

As always amazing customer service and I love my advisor Gaston. He is exceptional, professional and always very attentive. More

by lauraherrell1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Mercedes-Benz of the Woodlands responded

Thanks, Laura! We’re thrilled to hear about your positive experience with Gaston. Our team is dedicated to providing exceptional service, and it’s great to know that it makes a difference for you. We appreciate your support and look forward to serving you again!

August 24, 2024

Dealership Rating
Employee Rating

Always first class service! Gaston and his team go above and beyond to make sure you are taken care of. More

by traylor0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thank you, Traylor! We’re thrilled to hear you had a first-class experience with Gaston and the team. Our goal is to always go above and beyond for our customers, and your feedback means the world to us. We appreciate your support!

August 23, 2024

Dealership Rating
Employee Rating

very good service for my vehicle. very friend to customer and carefully to check my vehicle. More

by mtl87323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thank you, mtl87323! We're thrilled to hear you had a great experience with our service team. Your satisfaction is our priority, and we appreciate your kind words about our friendly and careful approach. Looking forward to serving you again!

August 20, 2024

Dealership Rating
Employee Rating

I purchased my car about 5 years ago and have been very happy with their sales and service. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Mercedes-Benz of the Woodlands responded

Hi Alex, thank you for sharing your positive experience with us! We're thrilled to hear that you've been satisfied with both our sales and service over the past five years. We appreciate your continued support and look forward to serving you for many more years to come!

1
...

Dealership Inventory (455 Vehicles)

2025 Mercedes-Benz GLE 350
new
Black exterior
RWD
new 2025 Mercedes-Benz E-Class car, priced at $70,485
2025 Mercedes-Benz E-Class
new
Polar White exterior
Automatic
Rear-wheel Drive
new 2024 Mercedes-Benz GLS 450 car, priced at $93,865
2024 Mercedes-Benz GLS 450
new
Obsidian Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz AMG GLC 63 car, priced at $104,465
2025 Mercedes-Benz AMG GLC 63
new
Alpine exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLC 350e car, priced at $66,710
2025 Mercedes-Benz GLC 350e
new
Blue exterior
Automatic
All-wheel Drive
2024 Mercedes-Benz Sprinter 3500XD
new
Arctic White exterior
Automatic
Rear-wheel Drive