Gaston Reyes
Gaston Reyes at Mercedes-Benz of the Woodlands
Refer Me

Gaston Reyes

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
66 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

5.0

66 Reviews

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66 Reviews of Gaston Reyes

April 18, 2025

Dealership Rating
Employee Rating

Ah, the luxury of convenience! I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise More

by madyk86
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, John Watkins

April 02, 2025

Dealership Rating
Employee Rating

I have always enjoyed working with the Mercedes-Benz of the Woodlands from the time I bought my car from them about 5 years ago. Service manager Gaston and BDC Manager Ashley Mahana are great people to wor More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Mahana, Martin Korn

Apr 03, 2025

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Alex! We're thrilled to hear that Gaston and Ashley have made such a positive impact during your time with us. Your continued support means a lot to our team, and we look forward to serving you again.

April 01, 2025

Dealership Rating
Employee Rating

It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal More

by kstilling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Kstilling, we’re thrilled to hear about your great experience with Trent and our team! Your loyalty means the world to us, and we’re excited to have you as lifelong customers. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

March 16, 2025

Dealership Rating
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I am thrilled that Mercedes of The Woodlands is our closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and th More

by Ann Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Ann! We’re delighted to hear about your positive experiences with us, especially with Gaston. Our team is dedicated to providing exceptional service, and it's wonderful to know that we've met your expectations. We appreciate your loyalty and look forward to continuing to serve you and your family!

March 13, 2025

Dealership Rating
Employee Rating

Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be More

by HerbertO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Mercedes-Benz of the Woodlands responded

Herbert, thanks for your fantastic feedback! We're thrilled to hear that Gaston and the team provided you with excellent service and communication. Your continued support means a lot to us, and we look forward to serving you again soon!

March 08, 2025

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Employee Rating

Every one is very courteous, helpful, and knowledgeable. Loaner car process was very smooth and quick. More

by Sutton_alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Mercedes-Benz of the Woodlands responded

Thanks, Sutton_alex! We're thrilled to hear you had a great experience with our team and the loaner car process. Your feedback means a lot to us, and we look forward to serving you again!

March 05, 2025

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Employee Rating

Always professional. Excellent service. Everyone is exceptional, friendly and responsive. Gaston is an excellent service supervisor. More

by ifyarene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Ifyarene! We're thrilled to hear you had such a positive experience and appreciate your kind words about Gaston and our team. Your support means a lot to us and we look forward to serving you again!

March 02, 2025

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Employee Rating

We will always purchase at this dealership, from Martin. The service department is amazing as is everything about this dealership! More

by michellerutland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Michellerutland! We're thrilled to hear you had such a positive experience with Martin and our service department. Your loyalty means a lot to us, and we look forward to serving you again in the future!

February 18, 2025

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Employee Rating

Always kept me updated on diagnosis of problems on my car. Let me know when complete and charges as they did. More

by Sbb22broad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sbb22broad! We’re glad to hear you appreciated our communication and transparency throughout the process. Keeping our customers informed is a top priority, and it’s great to know we hit the mark with you. Looking forward to assisting you again!

February 09, 2025

Dealership Rating
Employee Rating

We consistently receive terrific service at MBW. Gaston, my service advisor, is terrific. He is very responsive and great at keeping me informed so I know my car’s repair status. The dealership is a More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Craig! We're thrilled to hear that Gaston and our team have made a positive impact on your experience. We take pride in providing great service and a welcoming atmosphere. Looking forward to serving you again!

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