Gary Stehle

Seguin Chevrolet responded

Dear kingster502001, Thank you for your fantastic review! I'm thrilled to hear that you were impressed with our level of service and that our selection of trucks exceeded your expectations. We’re grateful for your support and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear ABELLSAMPON, Thank you for your feedback. We sincerely apologize for the delays and communication issues you've experienced. We understand how important it is to receive timely updates during your service visit, and we’re sorry that we did not meet your expectations in this area. We are always looking for ways to improve and expand to meet the needs of our customers, and your comments regarding communication will be shared with our team to help ensure we do better in the future. If you have any further questions or concerns, please feel free to reach out directly to me. Sincerely, Gary Stehle, Service Director

Seguin Chevrolet responded

Dear TNTWEWERS, Thank you for sharing your experience! We're glad to hear that we were able to assist you with your window tint issue and resolve it. we could help. We appreciate your kind words and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear rubiogabriela18, Thank you for sharing your feedback. I’m truly sorry to hear about the challenges you’ve faced with your 2024 Chevy Tahoe and the frustrations surrounding your service experience. Your concerns are very serious, and we understand how this situation has been upsetting for you. We want to make things right and ensure all necessary steps are taken to address your concerns. I will personally review your case and the service history to ensure we’re doing everything possible to assist you. Please feel free to reach out to me directly at 830-303-4381 to discuss this matter further. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear dbueno1128, Thank you for bringing this to my attention. I’m sorry to hear about the issue with your truck's alarm after your recent visit. Please reach out to me directly at (830) 303-4381 ext. 2035 so I can gather more details and work toward a resolution. Your satisfaction is important to us, and we want to make things right. Sincerely, Gary Stehle, Service Director

Seguin Chevrolet responded

Dear TNTWEWERS, Thank you for the wonderful feedback! We're thrilled to hear that you always feel valued and that our team listens to your needs. We look forward to continuing to serve you! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Jake, Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced. We take pride in ensuring our vehicles are thoroughly inspected before they reach our customers, and I'm sorry that we missed an issue with your car. I understand how important this is to you, and I would like to assist in resolving this as quickly as possible. Please reach out to me directly so we can address this matter and find a satisfactory solution. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear tswdesignz, Thank you for your feedback, and I apologize for any frustration you experienced during your visit. We understand how important it is to feel that you're getting a fair deal, and we're sorry that we couldn't meet your expectations. We do our best to offer competitive prices based on the market, but we understand that negotiation is a part of the car-buying process. If you'd like to discuss your experience further or if we can assist you in finding a solution, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager