Gary Poarch

Audi Marin responded

Thank you for your 5-star review of Audi Marin. We’re delighted to hear our team provided a friendly, professional, and helpful experience. Delivering a trusted, high-quality Audi service experience is our priority, and we truly appreciate your recommendation. We look forward to assisting you again!

Audi Marin responded

Thank you for sharing your feedback about Audi Marin. We’re sorry to hear that your experience with our service department did not meet the level of communication and responsiveness you expected. At Audi Marin, we strive to provide a seamless experience from purchase through service, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com, directly so we can address your experience and restore your confidence in Audi Marin.

Audi Marin responded

Thank you, Steve, for your kind feedback. We’re delighted to hear that Gary provided such supportive and professional service during your visit. Having a knowledgeable service advisor who advocates for our clients, especially when navigating warranty matters, is a key part of the experience we strive to deliver. We truly appreciate your trust and look forward to assisting you again in the future.

Audi Marin responded

Thank you, Jay, for your kind words about Audi Marin. We’re delighted to hear that our team delivered a thoughtful, talented, and timely experience. Providing a seamless and professional Audi sales and service experience is our priority, and we truly appreciate your support. We look forward to assisting you again in the future!

Audi Marin responded

Thank you, Aubrey, for your thoughtful feedback and for choosing Audi Marin. We’re delighted to hear Gary provided excellent communication throughout your service experience, especially during a complex repair. We’re glad everything was resolved to your satisfaction and truly appreciate your trust in our team. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for your kind feedback and for choosing Audi Marin. We’re delighted to hear you experienced the highest quality service, from the work in the garage to Gary Poarch’s management. We truly appreciate your support and look forward to assisting you again in the future.

Audi Marin responded

Thank you for your continued support of Audi Marin. We're glad to hear you enjoyed the excellent service and the comfort of our waiting facility during your visit. Providing a welcoming environment and a high-quality Audi service experience is always our goal, and we truly appreciate you being a repeat customer!

Audi Marin responded

Thank you, Ky, for your kind feedback about Audi Marin. We're glad to hear you appreciate the friendly and conscientious service from our team, as well as the video service summaries and communication throughout your visit. It means a lot that you go out of your way to bring your vehicle to us, and we truly appreciate your continued support!

Audi Marin responded

Diane, thank you for your wonderful review and for being a valued member of the Audi Marin family for over 24 years! We’re delighted to hear Gary continues to provide the knowledgeable guidance and exceptional service you’ve come to rely on. Delivering trusted, professional Audi service in Marin and building long-term relationships with our customers is always our goal. We truly appreciate your loyalty and kind words.