Outstanding customer service.
Gary goes above and beyond. You could not ask to be in better hands.
Gary goes above and beyond. You could not ask to be in better hands.
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by C L S
Service Price Transparency
Nov 22, 2024 -
Crown Honda responded
C L S,
Providing outstanding service is so important to us here at Crown Honda and we are glad that Gary's efforts could meet your satisfaction! We are thrilled to know that he went above and beyond for you. We wish you safe travels until we meet again!
I've never written a glowing reference for a car
dealership before. Ever. But my recent visit to get our Civic serviced and the help by Gary Phillips was outstanding. I'm always wary of taking my ca
dealership before. Ever. But my recent visit to get our Civic serviced and the help by Gary Phillips was outstanding. I'm always wary of taking my car in because I'm afraid of getting up-charged for something I don't need. Gary took the opposite approach, going over everything carefully and making sure I understood what I was getting into. He didn't try to push when I didn't want something and seemed very aware of how expensive car repairs can be. He seemed honest, something I don't get at the Toyota dealership up the road where I've taken our Prius for servicing. I felt like Gary was an actual advisor rather than someone trying to meet a monthly quota. We've been going to our local mechanic for the Civic, but going forward, I'll take the car back to Crown Honda.
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by Michael V.
Service Price Transparency
Nov 22, 2024 -
Crown Honda responded
Michael,
We are grateful for you leaving Gary this extraordinary review! We are pleased to know that he was outstanding and went over everything to make sure you understood what you were getting into. We look forward to serving you again in the future when the time comes.
Very pleasant and professional staff.
Work performed in a professional manner and on time. Great experience
Work performed in a professional manner and on time. Great experience
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by brucer
Service Price Transparency
Nov 19, 2024 -
Crown Honda responded
Brucer,
Thank you for leaving us this fantastic review! We are happy to know that our team was very pleasant, professional and the work was performed on time. Please do not hesitate to let us know how we may be of further service to you.
Gary Phillips has been my stand-in for keeping my sister
in law’s Accord on the road. When it needs work I have complete confidence that Gary will make sure everything is top notch. I live in Sacramento CA
in law’s Accord on the road. When it needs work I have complete confidence that Gary will make sure everything is top notch. I live in Sacramento CA, a three hour difference from Pinellas County.
With a couple of calls the work is approved and paid for. Thanks.
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by frank
Service Price Transparency
Nov 15, 2024 -
Crown Honda responded
Frank,
We are grateful for you leaving Gary this extraordinary review! We are pleased to know that he made sure everything was top notch and with just a couple of calls the work was approved and paid for. Please tell your sister in law drive safely and do not hesitate to let us know how we may be of further service to you.
Thank you Gary Phillips for again taking care of my CRV.
You are awesome for always keeping me informed, and providing service with excellence.
You are awesome for always keeping me informed, and providing service with excellence.
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by bjames22
Service Price Transparency
Oct 28, 2024 -
Crown Honda responded
We appreciate you for leaving Gary this spectacular review! We are delighted to know that he kept you informed on your Honda CRV and provided you service with excellence. If there is ever anything more that we may help you with please do not hesitate to let us know.
Gary Philips was helping me with service of my Honda
Pilot. I like to work with him. He is doing an excellent job
Pilot. I like to work with him. He is doing an excellent job
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by KB
Service Price Transparency
Oct 28, 2024 -
Crown Honda responded
KB,
We are grateful for you leaving Gary this wonderful review! We are pleased to know that you like working with him and he did an excellent job fixing your Honda Pilot. Please drive safely and do not hesitate to let us know how we may be of further service to you.
It’s been my experience that the service advisors here
are very good. However the service technicians sometimes don’t do the services they are supposed to do, requiring an additional visit. Also, if you c
are very good. However the service technicians sometimes don’t do the services they are supposed to do, requiring an additional visit. Also, if you choose to wait at the dealership for what seems like minor services like an oil change, wait time can sometimes be close to 2 hours, even after making an appointment in advance.
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by Yoshi
Service Price Transparency
Excellent service by Gary Phillips and he was not pushy
about recommended repairs. He explained each item and why it was recommended.
about recommended repairs. He explained each item and why it was recommended.
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by J Ham
Oct 28, 2024 -
Crown Honda responded
J Ham,
Providing excellent service is so important to us here at Crown Honda and we are glad that Gary's efforts could meet your satisfaction! We are thrilled to know that he was not pushy about recommended repairs he just explained each item and why it was recommended. We wish you safe travels until we meet again!
I have had excellent service and very impressed in my
case with the service center at pinellas park Honda !
case with the service center at pinellas park Honda !
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by Fishingreg322
Service Price Transparency
Oct 08, 2024 -
Crown Honda responded
Providing excellent service is so important to us here at Crown Honda and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that you are very impressed with us. We wish you safe travels until we meet again!
Gary was wonderful, honest and kind.
He offered me a Lyft ride so I didn’t have to sit at the dealership all day. Gave me an accurate quote.
He offered me a Lyft ride so I didn’t have to sit at the dealership all day. Gave me an accurate quote.
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by Mbtuck3
Service Price Transparency
Jul 29, 2024 -
Crown Honda responded
Thank you for leaving Gary this positive review! We are glad to hear that Gary took great care of you and your automotive needs. We are happy to know that he was wonderful, honest and kind. Please do not hesitate to let us know how we may be of further service to you.
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