Gary Peters

I had a great experience dealing with Key Hyundai from Salem. Fabien and crew were great! Salem. Fabien and crew were great! More

by josephdonahue Verified Customer Verified Customer

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Absolutely great customer service and very friendly and helpful staff. I would definitely share my wonderful experience with people I know. Keep up the great job.👍🏾 helpful staff. I would definitely share my wonderful experience with people I know. Keep up the great job.👍🏾 More

by amandasaiwai Verified Customer Verified Customer

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Excellent customer service very nice people, great deals, very good price,service after sale is great very good price,service after sale is great More

by Adel.fatlhy77 Verified Customer Verified Customer

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Hi Again, the reason why im sending this email is because i received a call from Gary Peters, Gary called me asking me if he can do something for me and after that he started to talk about the video telling i received a call from Gary Peters, Gary called me asking me if he can do something for me and after that he started to talk about the video telling me that he saw the video, that Arthur AJ handled the situation better than him that he would do diferent and the told me that everything that AJ did was right and Gary started telling me to remove the reviews that left and the video demanding to take it down, telling me that there are laws in NH and that i violated it wich is not true, is clear that Gary did not saw the entire video he tried to manipulate and intimidate me with this, and tried to make me believe that hyundai at first was going to cover the transmission but becuse of my behavior is not longer to do it he also asked me to pick up my car demanding to remove it from his lot in a humilliate way wich i did, and honestly i don't know how these people get this job with this poor customer service, Gary told me that he is a manager but in the hyundai's website he is a service director and the worst is there was no a single apology for 1 keeping my car for over month 2 not communicating anything i have to be calling 3 giving me my car with 2 mayor issues the transmission that wasn't like that And the ECU model the computer of the car doesn't respond. 4 Lied saying that i twoed my car there because it was stop when i actually drove the car there and accusing me of aggressive and unruly, just lying This How disgusting my experience was with this place people feed up with ego and very disrespectful but anyways unfortunately IM NOT REMOVING ANYTHING.... More

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When we got are car they where very helpful when I go for service they make sure everything is done right service they make sure everything is done right More

by LYNNSORRENTINO Verified Customer Verified Customer

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Horrible Experience of Borderline Auto Fraud. My experience at Kia Hyundai and with Hyundai, in general, has been extremely poor. After a month of having my vehicle there for warranty work f My experience at Kia Hyundai and with Hyundai, in general, has been extremely poor. After a month of having my vehicle there for warranty work for a bad motor and bad catalytic with a ridiculous limbo of "waiting for Hyundai USA or Hyundai USA waiting for the dealership" to submit documents, etc. I gave up. Not only was I denied my recalls until I complained, but I also was not offered any remedy or discount on services for such poor service. I paid a diagnostic fee and didn't get any paperwork with information and the cost of said fixes. The only way I could get anything done was by contacting Mr. Rodriguez, the Manager of the dealership did anything ever move in service. My car was not fixed by covered warranty items, was not checked why it was burning oil, refused to submit warranty work, and I just want to say STAY AWAY FROM HYUNDAI. For the love of god, please don't buy one. They don't last, all dealerships have over 30+ cars with bad motors, and dealing with warranty coverage is a nightmare. I will most likely seek legal action against the dealership and Hyundai for Auto Fraud. Thanks for reading! More

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Staff is really great. I was accepted early in the morning with no hassle. Didn't have to wait very long in the waiting room either. morning with no hassle. Didn't have to wait very long in the waiting room either. More

by jgarlow26 Verified Customer Verified Customer

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Great service would recommend going there to buy or service all vehicles. The price was good the service was quick the building was very clean I had great experience. service all vehicles. The price was good the service was quick the building was very clean I had great experience. More

by shelby347ci Verified Customer Verified Customer

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Great Experience! Service is always fast and easy, professional and down to earth. It's a pleasure work with Jacqui and Gary. They are always helpful and informative. Service is always fast and easy, professional and down to earth. It's a pleasure work with Jacqui and Gary. They are always helpful and informative. They are like family! Love the new facility! Being able to drive car out of garage with auto door opener is great! More

by wsarcione75 Verified Customer Verified Customer

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Construction Not Holding Up Service Despite construction or remodeling efforts all around them, the service team at Key Hyundai of Salem continues to deliver a simple, convenient, custom Despite construction or remodeling efforts all around them, the service team at Key Hyundai of Salem continues to deliver a simple, convenient, customer experience. In less than an hour they were able to get me in and out of the service bay with an oil change, tire rotation and state inspection. And they took the time explain any upcoming service items I should be thinking about for future visits or as the mileage climbs on my Sonata. Great people to deal with More

by Brian03087 Verified Customer Verified Customer

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