Gary McCulloch
Gary McCulloch at Capital Toyota, Inc.
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Gary McCulloch

Service Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Gary McCulloch

March 27, 2025

Dealership Rating
Employee Rating

They are very friendly and fast with each service they have done on my Truck !! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Capital Toyota, Inc. responded

Hi Larry, Thank you so much for your kind words! We’re thrilled to hear that our team has been friendly and fast in taking care of your truck. Providing quick and excellent service is always our goal, and we’re glad to know we’ve met your expectations! If you ever need anything in the future, don’t hesitate to reach out. We’re here for you!

March 25, 2025

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Employee Rating

Bought car there and use them for service. Always been prompt and professional service. Just wish prices were lower. Oil change prices could be lower. More

by daawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Capital Toyota, Inc. responded

Thank you so much for your continued trust in us—for both your purchase and ongoing service visits. We're so glad to hear that you've consistently experienced prompt and professional service. That means the world to us. We also appreciate your honest feedback about pricing. We understand that vehicle maintenance is an investment, and we’re always looking for ways to provide greater value for our guests. We’ll be sure to pass your thoughts along to our team as we continue working to serve you better. Thanks again for being part of the Capital Toyota family—we’re always here when you need us!

March 24, 2025

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Employee Rating

Bought a brand new LAND CRUISER and the dealer left bolts missing or loose. I will not be back here More

by Hayden purcell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 31, 2025

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

February 12, 2025

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Great Service in and out quickly,adviser let us know what was going on ,will definitely return More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2025

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're glad to hear that you had a quick and smooth service visit. Our team always strives to keep our customers informed and provide a seamless experience. We look forward to seeing you again next time!

February 05, 2025

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Employee Rating

Great dealership and extremely easy to get an appointment to get an oil change. Best place in the Chattanooga area to go More

by disneynut1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're so glad to hear that scheduling your oil change was easy and that you consider us the best in Chattanooga! Providing convenient and top-notch service is always our goal. We appreciate your support and look forward to serving you again!

January 13, 2025

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Employee Rating

The routine maintenance inspection was handled very promptly and courteously. I have no complaints from this visit. More

by Kenneth
Recommend Dealer
Yes
Jan 20, 2025

Capital Toyota, Inc. responded

Thank you for your great review! We’re thrilled to hear that your routine maintenance inspection was handled promptly and courteously. Providing efficient and friendly service is always our goal, and we’re so glad to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

October 02, 2024

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Employee Rating

Service department was first rate. Answered all of my questions in a manner and kept me informed on the work progress. More

by garvichm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We're delighted to hear that our service department met your expectations and kept you informed throughout the process. Your questions are important to us, and we’re glad our team could provide you with the answers you needed. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!

September 28, 2024

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Employee Rating

Capital Toyota of Chattanooga gives the best service ever for my Highlander. Their employees are well trained, friendly, and efficient. They answer all my questions and inspire confidence. More

by bhpurcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Martin

Oct 02, 2024

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you consistently receive the best service for your Highlander at Capital Toyota of Chattanooga. Our team takes pride in being well-trained, friendly, and efficient, and it’s great to know that they inspire confidence in you. We truly appreciate your trust in us and look forward to continuing to provide you with exceptional service in the future!

September 27, 2024

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Employee Rating

Very fast and very good service. Picked up my car and brought it back to me . Thank you More

by craftypatd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

Oct 02, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re glad to hear that you had a fast and seamless service experience. Our team is always happy to go the extra mile, including picking up and delivering your car for added convenience. If there’s anything else we can do for you, don’t hesitate to let us know. We look forward to serving you again in the future!

July 24, 2024

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Employee Rating

I came in just to change the cabin air filter and was 30 minutes early. The service guys took the car in and the job was complete before the appointment time! Fantastic service as always at Capital Toyota!! More

by Brownjerry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wonderful scheduling person

Jul 25, 2024

Capital Toyota, Inc. responded

Thank you for your great feedback! We’re delighted to hear that our service team exceeded your expectations by completing your cabin air filter change ahead of schedule. It’s always our goal to provide fantastic service, and we’re glad you had a positive experience. Thank you for choosing Capital Toyota, and we look forward to serving you again!

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