Gary Mack

Excellent delivery process of the new car. Well organized and hassle free. Gary kept me informed every step of the way from before ordering till delivery of vehicle. Well organized and hassle free. Gary kept me informed every step of the way from before ordering till delivery of vehicle. More

by BMW loyal guy Verified Customer Verified Customer

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Gary, Leah and Kyle are EXCELLENT! We did not meet Karl Alvarez this time. Gary is an extremely likable, quality gentleman known to us for over 15 years. Leah is superb; very articulat We did not meet Karl Alvarez this time. Gary is an extremely likable, quality gentleman known to us for over 15 years. Leah is superb; very articulate, cut to the chase, effective and efficient. Kyle was elegant, articulate and delivered exceptional service going above and beyond. We have been clients for years and bought at least 6-7 vehicles and this was a surreal experience. Congratulations to the Ferman BMW TEAM More

by Panos Verified Customer Verified Customer

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Great service return customer to this dealership This is our 3nd car we purchased from this draler is our 3nd car we purchased from this draler More

by karengrim Verified Customer Verified Customer

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No pressure sales. Sales person very informative. Financing easy and fast. I’ll buy from them again. Recommend to anyone Sales person very informative. Financing easy and fast. I’ll buy from them again. Recommend to anyone More

by jberrios3 Verified Customer Verified Customer

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Very customer friendly and efficient car purchase and delivery experience. Ferman team continues to provide hands-on delivery experience which is becoming rare in most places. delivery experience. Ferman team continues to provide hands-on delivery experience which is becoming rare in most places. More

by BMW loyal guy Verified Customer Verified Customer

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Very helpful regarding the car buying process. Good rapport with everyone also, thank you Gary. Good rapport with everyone also, thank you Gary. More

by unicornbg75 Verified Customer Verified Customer

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Pleasantly surprised by the value given on my trade in. Got the car I wanted & walked away getting money back. Sales was helpful & knowledgeable. 2nd vehicle I have purchased at Ferman BMW. Got the car I wanted & walked away getting money back. Sales was helpful & knowledgeable. 2nd vehicle I have purchased at Ferman BMW. More

by popmatt34 Verified Customer Verified Customer

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I was very impressed with the knowledge and professionalism I received from everyone at this dealership. professionalism I received from everyone at this dealership. More

by vickylynne44 Verified Customer Verified Customer

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Gary was very trustworthy. He didn’t push me or try too hard. Same with the financial guy. I love my car so far! He didn’t push me or try too hard. Same with the financial guy. I love my car so far! More

by Kathleen34690 Verified Customer Verified Customer

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Honest and friendly dealership. This was by far the easiest car buying experience of my life!! Gary Mack my Salesman was incredible and embodies what all sales people should striv This was by far the easiest car buying experience of my life!! Gary Mack my Salesman was incredible and embodies what all sales people should strive to be like. Scott Douglas the Finance Manager made the finance process quick, painless and got me in and out on the road in no time at all. David the Manager worked out the deal with us over the phone before I made the 2 hour ride and he stuck to his word. No bait and switch at Ferman BMW. And finally, I would be remiss if I did not tell you how knowledgeable and friendly my BMW Genius Leah was! She had me set up and connected in the car in no time flat !!! Thank you Ferman!!! More

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