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Gary Loyd
67 Reviews
67 Reviews
Write a ReviewDealership Experience
11 yrs, 8 mos
Specialties & Trainings
Honda Factory Certified
Nissan Factory Certified
67 Reviews of Gary Loyd
March 27, 2025
Great customer service. Fast service, Highly recommend if you are looking for. Reliable vehicle. J Fast service, Highly recommend if you are looking for. Reliable vehicle. J More
by Tyraadams60
Verified CustomerOther Employees Tagged: Stephanie White, Brianne Dean, Andre Dismuke, Ernie Wyrick, JD Newkirk, Jasmine Patel, Lance Thompson, Yeimi Gomez, Hunter Carter , Anthony Thompson
March 21, 2025
I don't like leaving negative reviews but my experience was not good. Maybe some of the staff had a bad week or was ill or something, but my first visit was an appointment which I'm not sure what the point was not good. Maybe some of the staff had a bad week or was ill or something, but my first visit was an appointment which I'm not sure what the point was since I still had to wait 5 hours just to confirm that the suspected issue was the issue. Then I was supposed to get a call next day to come back to fix the issue, which never happened. I had to call more than once to find out what was going on. I needed the tire they ordered along with my parts on asap before a road trip in less than 48 hours, so I had to go back to at least get my tire on and then schedule a third appointment a week later to fix the issue, since they lost my scheduling, which took another half a day. Fortunately I called before I was supposed to arrive on the 3rd appointment to confirm the time, just to find out that they didn't even have me scheduled, even though I physically scheduled this appointment with a person before leaving! Had I not called I would have driven the 22 mile trip for nothing. Please improve your communication and organization of customer appointments! Thank you. More
by Teelee1977
Other Employees Tagged: Lance Thompson
March 13, 2025
Outstanding. Never have a problem. Always super cautious. Staff is wonderful always make me feel special. Never have a problem. Always super cautious. Staff is wonderful always make me feel special. More
by LauraCliett
Other Employees Tagged: Lance Thompson
February 27, 2025
The most horrible dealership I've ever dealt with ,car took over a month to get fixed. They could not find the issue and did not give a rental until the last 4 days before it was fixed. took over a month to get fixed. They could not find the issue and did not give a rental until the last 4 days before it was fixed. More
by clintplus4
Other Employees Tagged: Lance Thompson
February 25, 2025
Everything went smooth and they fixed everything that needed to be fixed, as they always do. needed to be fixed, as they always do. More
by Aniyah Bennett
Other Employees Tagged: Lance Thompson
February 24, 2025
Very Professiona and very Friendly and the staff do seen to know their job very well to know their job very well More
by Joe Taylor
Other Employees Tagged: Lance Thompson
February 19, 2025
Flowers Honda Service Department was very helpful and prompt with my HRV’s service needs. Their price was fair and one of the issues was even coved under warranty! As usual, it was a great experience! prompt with my HRV’s service needs. Their price was fair and one of the issues was even coved under warranty! As usual, it was a great experience! More
by FRALTIN12
Other Employees Tagged: Lance Thompson
February 16, 2025
I’ve used Flowers Honda for my car service for several years and I have always been very pleased with their service. years and I have always been very pleased with their service. More
by LHALL10
Other Employees Tagged: Lance Thompson
January 17, 2025
My car was checked and other things that was noted helpful suggestions of what to do was recommended which was very helpful helpful suggestions of what to do was recommended which was very helpful More
by LULU_31792
Other Employees Tagged: Lance Thompson
January 14, 2025
The service department delivered outstanding customer service during my visit. From the moment I arrived, the staff made me feel welcomed and valued. They promptly addressed my needs and took the time to service during my visit. From the moment I arrived, the staff made me feel welcomed and valued. They promptly addressed my needs and took the time to listen carefully to my concerns. Every interaction was marked by professionalism and attentiveness, and they worked diligently to resolve my issues in an efficient manner. Overall, their commitment to providing a high-quality experience truly stood out. More
by DEMORRIOHANSLEY3931
Other Employees Tagged: Jasmine Patel, Lance Thompson, Yeimi Gomez
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