![Gary Hoffman at Carlisle Cadillac Buick GMC](https://cdn-user.dealerrater.com/images/dealer/36248/employees/2fa56893d1b8.jpg)
I have been helping customer's find their dream vehicles for going on 6 Years. Father of 2 boys, and recently married. Huge Philadelphia Sports fan!
Read moreDealership Experience
8 mos
Industry Experience
7 yrs, 2 mos
8 Reviews
Write a Review8 Reviews of Gary Hoffman
June 04, 2024
ON 2/24/24 I purchased a 2022 GMC Sierra 2500HD from them. My salesman was Gary Hoffman. I specifically told him I did not want the service contract that was $3515 more. He said no problem I will rem them. My salesman was Gary Hoffman. I specifically told him I did not want the service contract that was $3515 more. He said no problem I will remove it. I was approved for financing and then sent back to the Finance Manager Will Allen. He was very hard to understand talking extremely quickly and at times talking to himself. He was making bad jokes some of them racial. He was acting very erratically and difficult to understand. It was very uncomfortable and I missed the fact that the service contract had been included as well as GAP insurance ($1000) and a Maintenance Plus Agreement ($995). I signed the loan and after returning home read everything and noticed they had been added. That day I contacted Gary Hoffman and he told me that it was probably include by mistake and I needed to talk to Will Allen to have it cancelled. I read the terms of the contract and they said to return to the dealer to have them cancelled as well. On March 8th I returned to the dealer and signed the cancellation forms with Will Allen. He was much more professional and understandable this time. He told me it would take about 12 weeks for the refunds to be issued and paid to my lien holder. On June 3rd my bank had still not received the refund. I emailed Will Allen and asked if he could check the status of the refund. Meanwhile I called Triton the servicing company and talked to a customer service rep. He told me that they had never received the cancellation request and if I couldn't get copies of them from the dealer the cancellation wouldn't take effect until then and I would have to pay for the 3 months between March 8th when I signed the papers and June 3. I emailed Will Allen this and did not receive a reply. I reached out to the dealer through their contact us form on the website and received what appeared to be an utomated email from Gary Hoffman about what vehicle i was interested in. On June 4th in the morning I used the chat bot on their web page to leave a message about the situation and to have someone contact me that was not Gary Hoffman or Will Allen. This afternoon I filed a complaint with the Attorney Generals Office and I will be filing one with the Better Business Bureau tonight. More
Other Employees Tagged: Will Allen
January 17, 2024
Knowledgeable, personable, accommodating. The dealership went out of their way to get me in the car I wanted. The dealership went out of their way to get me in the car I wanted. More
Other Employees Tagged: Michael Shearer, Michael Gomez, John Brady, Donavan Kerns Jr, Dirk Bauer, Laszlo Fogarasi, Will Allen , Lucas LaTourette, Nolan Sheely
December 30, 2023
Thank you! Great work! Excellent job, very nice staff. Did not feel abused in ‘sales’ Thanks everyone! Great work! Excellent job, very nice staff. Did not feel abused in ‘sales’ Thanks everyone! More
Other Employees Tagged: Michael Shearer, Michael Krupski , Michael Drury
December 12, 2023
My fiancé and had been to quite a few dealerships trying to get a new car and we got denied every time tonight we went and saw Gary and he worked with us and did everything he could to get us in a new car h to get a new car and we got denied every time tonight we went and saw Gary and he worked with us and did everything he could to get us in a new car he was Amazing great process and he helped us understand what was going on and what they were doing thank you Gary love my new car More
December 01, 2023
I highly recommend Gary Hoffman for any sales needs. He listens to what you want and need and works hard to make sure you leave satisfied. That's just who he is as a person, he thoroughly enjoys helping He listens to what you want and need and works hard to make sure you leave satisfied. That's just who he is as a person, he thoroughly enjoys helping others! More
November 30, 2023
Gary was polite and not pushy. He answered all my questions and gave me space to make up my own mind so that I was happy with my purchase. He had a wonderful attitude and a pleasur He answered all my questions and gave me space to make up my own mind so that I was happy with my purchase. He had a wonderful attitude and a pleasure to deal with when buying. Make sure you ask for Gary. More
November 30, 2023
Gary is awesome guy he knows how to complete the deal and make you happy if you need a car go see him o have bought cars from him and have never been disappointed make you happy if you need a car go see him o have bought cars from him and have never been disappointed More
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