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Gary Graham
Gary Graham at Heritage Ford
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Gary Graham

Service Advisor

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
155 Reviews
5.0

155 Reviews

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155 Reviews of Gary Graham

October 28, 2024

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Employee Rating

Everyone , especially Charlie Moriarty and Theresa Moss,were very friendly, pleasant, helpful, knowledgeable and well informed with their products. It made trading with Heritage a pleasure. More

by Rrcadieux
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Theresa Moss

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Oct 28, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for your new Explorer, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 24, 2024

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Employee Rating

This is my second vehicle from Heritage, and both times it’s been a pleasure working with there team. Very professional and knowledgeable about there vehicles. More

by scott.jones1875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Bill LaBonte

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Sep 25, 2024

Heritage Ford responded

Scott, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team and that they were able to help make shopping for Ford #2 a smooth experience for you and your family! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 18, 2024

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Employee Rating

bill was extremely helpful and knowledgeable. i felt comfortable w/ the experience b/c of his excellent customer service. thank you. More

by danpizz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

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Jun 19, 2024

Heritage Ford responded

Dan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 12, 2024

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Employee Rating

My experience with Turner was absolutely fantastic! He was kind enough to put me in a few different vehicles, and extremely patient with me as I took some time to decide. Turner is a part of a team t More

by jmonachino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Turner Ede, Theresa Moss

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Jun 13, 2024

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner to shop for your new Bronco Sport, and that he was able to help navigate all the available options to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

September 08, 2023

Dealership Rating
Employee Rating

Everyone very pro and polite, made accommodations because of the situation. Nice to our dog and patient at the parts counter. It's a beautiful thing. More

by stan.oliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Heritage Ford responded

Stan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Gary and all of our parts and service team, and that your visit to our service department went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 22, 2023

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Employee Rating

Excellent team Everyone in every department exceptional Truly an experience worth the experience Thank you H Team ! More

by Stoked !
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Abigail Heck, Celeste DesRosiers, Marc Halliday, Theresa Moss, Dana Lawrence, Anna Boland , Jerit Barton

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Aug 23, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you have enjoyed working with them to both shop for and service your vehicles, and we look forward to seeing you again soon, Until then, safe travels!

May 06, 2023

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Employee Rating

stopped to drop a truck off for service from work looked at the new trucks they had and found one i liked call bill and bought it. More

by salmonboyvt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abigail Heck, Bill LaBonte , Jerit Barton, Shawn Clifford

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May 08, 2023

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill and our team, and that they were able to help coordinate a smooth surprise 'New Truck Day' for you! We look forward to seeing again in the service department when it's time for your new truck's first scheduled maintenance visit, Until then, safe travels!

November 17, 2022

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Employee Rating

Completely satisfied, sales staff is very professional and in sync with all my needs and wishes. I have purchased several vehicles from Heritage Ford and Jake Dwinell has always helped me get what I wante More

by brucetowne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Jake Dwinell, Zack Roberts , Shawn Clifford

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Nov 17, 2022

Heritage Ford responded

Bruce, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Jake, and that he was able to make shopping for your newest Ford a smooth experience as well. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 17, 2022

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Employee Rating

This is our 8th vehicle from Heritage, 4 Toyotas followed by 4 F-150's. The loyalty in our relationship is mutual and I feel as if concerns are theirs. More

by Stevr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Celeste DesRosiers, Zack Roberts, Areg Muradian , Cole Gianotti

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Oct 18, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback, and for counting on the H-Team for your automotive needs over the years! We are so glad to that you enjoyed working with our staff once again to shop for your newest truck, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

July 31, 2022

Dealership Rating
Employee Rating

We have purchased, serviced and traded in 2 vehicles to HF. The folks in the service dept and Mark Halliday in sales have been great! Would recomend this dealership highly More

by Lfargo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Halliday, Dana Lawrence , Shawn Clifford

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Aug 01, 2022

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with Marc and our team to purchase and care for your Fords over the years, and we look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

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