Gary Glaze
Gary Glaze at BMW of Salem

Gary Glaze

Service Advisor

BMW of Salem

1151 Van Ness Ave NE
Salem, OR 97301

5.0
144 Reviews
5.0

144 Reviews

Write a Review

144 Reviews of Gary Glaze

February 13, 2024

Dealership Rating
Employee Rating

Closed the deal on our very clean pre-owned Highlander without issue. Ames followed up and was ready to help out if we had issues. BMW of Salem is the first place we will look when we need another car. More

by Ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Wallace "Ames" Lay

Feb 15, 2024

BMW of Salem responded

Ken, we're delighted to know that Ames and our team at BMW of Salem were able to assist you in finding your pre-owned Highlander. We look forward to helping you again when it's time for another car!

February 03, 2024

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Employee Rating

Really nice, clean and professional place. Makes the wait for the service to be completed comfortable and elevated More

by Tindaccnoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

BMW of Salem responded

We're glad to know you found our BMW of Salem location comfortable and professional while waiting for your service. Thank you for the great review, and have a great week!

January 03, 2024

Dealership Rating
Employee Rating

Great customer service and a great service department. I will continue to bring my cat there for service. More

by biged169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kemmerle

Jan 04, 2024

BMW of Salem responded

We're glad to know you've had a positive experience with our service department at BMW of Salem. We appreciate your trust in us for your car's needs and look forward to seeing you next time!

December 11, 2023

Dealership Rating
Employee Rating

Gary and the service team are top notch. I appreciate the waiting area and complimentary car wash More

by gjatch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

BMW of Salem responded

Thank you for sharing these kinds thoughts about our team and facilities. Assisting with your service needs was our pleasure and we hope to have you back at BMW of Salem down the road. Until then, happy holidays.

December 10, 2023

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Employee Rating

Pleasant environment, great service, helpful staff, thorough mechanics, inviting showroom, fresh hot coffee, comfortable waiting room. Left satisfied! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isay Suarez

Dec 11, 2023

BMW of Salem responded

Scott, we're happy to know you enjoyed several aspects of your visit here at BMW of Salem! We strive for a pleasant environment and top-notch service and it is great to know we achieved this during your time with us. Thank you for the positive feedback!

December 04, 2023

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Employee Rating

Excellent service, great people, appreciate their responsiveness and customer support. They take care of their customers. More

by Chaawk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Brye

Dec 05, 2023

BMW of Salem responded

Thank you for taking the time to recognize the high-level of care we provide to our customers! Our BMW of Salem team was happy to have provided you with excellent service and we hope to get the opportunity to do so again in the future. Until then, safe travels!

November 29, 2023

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Employee Rating

They are very knowledgeable and helpful and really care about the service your car receives. More

by RHUGGINS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

BMW of Salem responded

Thank you for taking the time to recognize the high-level of care our team provides to both our customers and their vehicles. Providing helpful and knowledgeable care is always our pleasure and we hope to do so for you again in the future.

November 10, 2023

Dealership Rating
Employee Rating

BMW Salem are great - they have a very friendly team and they finished the servicing of my car well ahead of the scheduled time. Coming a week after another dealership took nearly six hours to perform regul More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

BMW of Salem responded

Thank you for taking the time to shout-out our team here at BMW of Salem! We are more than happy to have provided you and your vehicle with both quality and efficient service. For any future maintenance needs, please continue to keep us in mind.

November 08, 2023

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Employee Rating

I always have a good experience at the Salem BMW dealership. They are both friendly and knowledgeable. Thank You More

by MLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

BMW of Salem responded

We're delighted to know you always have a good experience at BMW of Salem. Our team appreciates your kind words about our friendliness and knowledge. Our team looks forward to assisting you again in the future!

November 07, 2023

Dealership Rating
Employee Rating

Gary is always very accommodating. Service department had my car clean and ready to go very fast. I also received the video of what they checked, which I appreciate greatly. More

by c.neininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

BMW of Salem responded

We're glad to know that Gary and our service department at BMW of Salem were able to provide you with a speedy and thorough service experience. It's great to see that the video check was helpful for you! Thank you again for sharing your experience.

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