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Gary Estrella
24 Reviews
Dealership Experience
6 yrs, 11 mos
Languages Spoken
Portuguese
Spanish
24 Reviews of Gary Estrella
Verified Customer
January 23, 2022
Great service, from sales to finance! Attentive made sure I stayed where I wanted to be for financing. If your not sure where to look for a new vehicle check out Nissan of Dartmouth. I stayed where I wanted to be for financing. If your not sure where to look for a new vehicle check out Nissan of Dartmouth. More
by Mommarie1956
Other Employees Tagged: Jesse Bongarzone and Mike in finance.
August 04, 2021
Happy with the vehicle I purchased, but nothing after agreeing to the purchase was a positive experience: From the salesman neglecting to mention the title wasn't in hand until after the deal was made a agreeing to the purchase was a positive experience: From the salesman neglecting to mention the title wasn't in hand until after the deal was made and I couldn't take the vehicle for an indefinite amount of time after signing to the back office mis-representing an extended warranty and then doing everything in their power to slow the refund process, employees with full voicemails (so you know they don't care and aren't calling people back) not returning calls and a complete lack of follow up from employees at all levels, there was a noticeable lack of customer service as soon as I agreed to make a purchase and I can safely say I won't be returning to this location for anything. Kudos to the general manager, as he was the only one I could get in touch with that would help resolve the problem (after of course telling the operator this was regarding a vehicle I was about to purchase, since telling them it was about a vehicle I already purchased led to nothing but unanswered phone calls and full voicemail boxes). Unfortunately, it shouldn't take over three months of waiting, several trips back to the dealership in person and then needing to call and ask for the General Manager in order to get some employees to actually do their job. I got the distinct impression their customer service ends after you agree to the purchase, which is fine, but not a practice I can endorse nor recommend to others. More
by ebenoit11
Other Employees Tagged: Kam Gales
February 09, 2019
Not bad but overall happy Made me get my own oil change and still haven’t received the updated RMV But other then that I would still recommend a friend Made me get my own oil change and still haven’t received the updated RMV But other then that I would still recommend a friend More
by GARY3476
January 26, 2019
Service was friendly and quick Nissan is a friendly atmosphere and the service is very thorough and quick, I have been dealing with Nissan for 6 years now and happy Nissan is a friendly atmosphere and the service is very thorough and quick, I have been dealing with Nissan for 6 years now and happy More
by JWILLIAMS1224
Other Employees Tagged: I did not get there names
January 11, 2019
Dealership with Integrity People who do all they can to satisfy their customers needs and expectations. Appreciate the staff for their Integrity and friendliness, as well as, t People who do all they can to satisfy their customers needs and expectations. Appreciate the staff for their Integrity and friendliness, as well as, their accommdating attitude. More
by rjmvision
Other Employees Tagged: Roger
January 05, 2019
Always kind and helpful Came for an oil change was greeted like family and the free wash is great because I'm bad at keeping up with that! Love the massage chairs as well Came for an oil change was greeted like family and the free wash is great because I'm bad at keeping up with that! Love the massage chairs as well More
by MELISSA-ALBERT
