Gary Beckford

Michael was very professional. He walked me through step by step and made sure I was getting the best deal. If you want a Toyota or any car on their lot, I recommend seeing Mike! T He walked me through step by step and made sure I was getting the best deal. If you want a Toyota or any car on their lot, I recommend seeing Mike! Thanks for everything More

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Your hollow statement about how you “wouldn’t sell a car you wouldn’t give to your [insert every relative and battle buddy under the sun]” is not just laughable—it’s insulting. Let’s be honest: you didn you wouldn’t give to your [insert every relative and battle buddy under the sun]” is not just laughable—it’s insulting. Let’s be honest: you didn’t just push—you pressured, manipulated, and yelled at me and my wife. You tried to intimidate us into buying a vehicle that your dealership clearly knew was in poor condition. That’s not salesmanship—that’s predatory behavior. You are an embarrassment to the profession and a shining example of why used car salesmen have the reputation they do. Your actions have permanently branded Toyota of North Austin as a dishonest operation in my mind—a con job hiding behind a corporate logo. Thankfully, I had the foresight to purchase the extended warranty—something I now fully expect to need. And rest assured, I will never set foot in your dealership again. In fact, I’ll be steering clear of all Group 1 Automotive locations—because if your conduct is any indication of how they operate, then the whole organization is a plague on the industry. You should be ashamed. More

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Great service very thoughtful good selling points makes you feel welcome with a smile on face at all times you feel welcome with a smile on face at all times More

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Very friendly and helpful service. Pedro helped us out, answered all questions, and got a good deal on the car. 10/10 Pedro helped us out, answered all questions, and got a good deal on the car. 10/10 More

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They are great and help explain everything and they answer all your questions. They are very professional. answer all your questions. They are very professional. More

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Pedro fue muy amable, respondió a todas nuestras preguntas ,muy profesional en nuestra compra. Muchas Gracias preguntas ,muy profesional en nuestra compra. Muchas Gracias More

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Pedro sold me my Cadillac with great customer service and knowledge of the product he was selling! knowledge of the product he was selling! More

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Pedro was personable and made the car-buying experience enjoyable. He answered all of my questions thoroughly and even provided additional helpful information. I truly appreciated his professionalism and k enjoyable. He answered all of my questions thoroughly and even provided additional helpful information. I truly appreciated his professionalism and knowledge. More

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Exceptional service and friendly staff, made my car buying experience smooth and enjoyable. Highly recommend! buying experience smooth and enjoyable. Highly recommend! More

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On September 23, 2024, I bought a pre-own 2023 Lexus GS 460 with 4,122 miles for $65,000 from Toyota of North Austin. While the vehicle itself is nearly new, there were issues with the dealership that left 460 with 4,122 miles for $65,000 from Toyota of North Austin. While the vehicle itself is nearly new, there were issues with the dealership that left me dissatisfied. Missing Items: When the vehicle was delivered, despite its low mileage, I was only provided with one key fob, not usually 2 as expected. Purchasing a new Lexus key fob and have it programmed would cost me over $500. Additionally, the emergency tool kit was incomplete, missing several tools. See the attached picture. Payment Method Issues: Although they successfully charged $5,000 to my credit card at the signing table, they refused to accept my personal check for the remaining balance. I had to leave without the vehicle until I purchased a cashier's check to complete the payment. More

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