Gary Alger
Service Manager Cortese Chrysler/Mitsubishi
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
535 Reviews
Write a Review535 Reviews of Gary Alger
November 28, 2024
I had the car in for inspection and oil and filter plus I added the flushing of the coolant. I had to wait extra time so that there were no bubbles in the line. I just had the car back in for a rattling no added the flushing of the coolant. I had to wait extra time so that there were no bubbles in the line. I just had the car back in for a rattling noise and the service person noticed the coolant fluid was low. They did top off the fluid but I normally don’t check the coolant fluid. If I had not gone in for service what would have happened to my car. Just disappointed that with the extra time I sat there originally the service was not done properly. More
November 22, 2024
Terrible. 9 days sitting waiting to be diagnosed. Have extended Warranty and all “covered in warranty” items were “not covered” due to corrosion? What’s the w 9 days sitting waiting to be diagnosed. Have extended Warranty and all “covered in warranty” items were “not covered” due to corrosion? What’s the warranty for then? Do not recommend …AT ALL More
November 19, 2024
I'm relatively new at Cortese Chrysler Jeep Service and the experience was excellent. No complaints. Friendly reception with clear explanations after a general check aroun the car of things that needed att the experience was excellent. No complaints. Friendly reception with clear explanations after a general check aroun the car of things that needed attention that day and in the future. Friendly environment and appropriate waiting time. More
November 07, 2024
I waited 3 1/2 months for a part to come in. Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer More