Gary Alger
Gary Alger at Cortese Chrysler Jeep Dodge RAM Mitsubishi
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Gary Alger

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.6
499 Reviews
4.6

499 Reviews

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499 Reviews of Gary Alger

June 24, 2024

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Employee Rating

I brought my car in for service on my 2013 Jeep Grand Cherokee. I believed and was told by another service company that I needed a new transmission. I was contacted by a mechanic, Nathan Johnson, who More

by den328
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Johnson 10 stars

Jun 25, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello thank you for taking the time to leave us your positive feedback. We thank you for your business.

June 20, 2024

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Always a pleasure to bring my vehicle to them. Polite, informative and timely. Service complete on time. More

by smariano
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Recommend Dealer
Yes
Jun 21, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for your business and the great review.

June 18, 2024

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Always good service and very professional, always go to them for my service. Thanks again. More

by awolford2201
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Recommend Dealer
Yes
Jun 19, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

June 11, 2024

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efficient check-in, Fair price for service, reasonable appointment schedule time. I would go back again More

by plym34
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Recommend Dealer
Yes
Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We thank you for your feedback and will continue to strive for 5 stars! Thanks for your business.

June 10, 2024

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Scheduled last minute, they noted a recall and took care of everything in timely fashion More

by ppalmer3
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Recommend Dealer
Yes

Other Employees Tagged: Kevin

Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

June 10, 2024

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I brought the truck in for a spongy break pedal, It feels like there is air in the lines. They say this is just the way it is. I traded in a truck just like this one so I'm very familiar with how the brakes More

by braddettman
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I apologize that we were not able to diagnose your concern. We thank you for your feedback, it does help us. Again I do apologize.

June 05, 2024

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The service department at Cortese is always very professional and perform their work in a timely, friendly and excellent manner More

by jmaggio0
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Recommend Dealer
Yes
Jun 05, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

The great review means a lot. Thanks for your business.

June 05, 2024

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I would like to thank Mark and Steve for the great experience I had with my last service very professional and helpful! More

by Spieshecker
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Recommend Dealer
Yes

Other Employees Tagged: Mark and Steve

Jun 12, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you so much for the kind words. We appreciate your business.

June 05, 2024

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Employee Rating

Cortese does not stand behind their word, I asked them to check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll n More

by flyinmadre
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Recommend Dealer
No

Other Employees Tagged: Michelle Reed , Jason in Ford sales

Jun 06, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Holly, I spoke to you concerning this and you stated that you understood the charge. After you advised us of the service light coming on (2/2024) you drove the car 4 months before bring it in (6/2024(. Once you brought the car in for us to check it..you had driven it 4500 miles so you needed an oil change. We value our customers and I am sorry that you feel this way. Michelle Reed (Customer Relations )

June 04, 2024

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I recently had some maintenance done on my van, and I was impressed with their Service. The staff were friendly, professional, and knowledgeable, and they finished the work in good time. I will use Cortese C More

by blessingmackintosh
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2024

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for joining the Cortese Family. We appreciate your business and the kind words!

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