Gary Alger
Gary Alger at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Gary Alger

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.5
584 Reviews
4.5

584 Reviews

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584 Reviews of Gary Alger

October 17, 2025

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Very courteous and professional. The loaner process was quick and easy. Will continue to bring my Jeep back to this dealer. More

by slynn711
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro

October 16, 2025

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I was greeted the minute. I came in with a very nice good morning. They explained the service very well and suggested things that might be needed. Although I was not scheduled More

by pcalabrese
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Cortese

October 16, 2025

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I brought my Dodge Hornet in for a recall. Work completed in the time my technician Jordi said it would be. More

by CDUMAW
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Recommend Dealer
Yes

Other Employees Tagged: Derek Bridges , Jordi in the service department

October 15, 2025

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Excellent service from check-in until the work was done on my Jeep. Warranty honored, rental was great. More

by tfree1118
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro , Kevin

Oct 15, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review. We appreciate your business.

October 12, 2025

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Very friendly staff and quick service, did come and check on me while i waited for my car asked if I needed anything. Made sure that i knew they where there to take care of me as the Customer, very happy More

by Pookiejay06
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Recommend Dealer
Yes
Oct 15, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the kind words. We appreciate your business.

October 09, 2025

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Service people were very helpful and accommodating. Repairs were taken care of in a timely manner. More

by cstrat
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Recommend Dealer
Yes

Other Employees Tagged: Mike Nazzaro

October 06, 2025

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The worst Experience Ive ever had. The primary work requested, a simple oil change and tire rotation, wasnt completed. Appointment was cancelled and moved back a day with the only noti More

by ben@airsystemsbalancing.com
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Recommend Dealer
No

Other Employees Tagged: Brian

Oct 16, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hi Ben, I thank you for taking my call ...we are grateful for the opportunity to speak with you, your feedback does help us to improve policy and procedures. Again, I apologize.

September 12, 2025

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Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence. More

by Sam
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Recommend Dealer
Yes
Sep 15, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for the great review.

August 16, 2025

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RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning More

by Outlander
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Recommend Dealer
No

Other Employees Tagged: Mike Nazzaro , Jordi

Sep 15, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thank you for your feedback again, I apologize but sometimes due to parts and other circumstances (warranty, parts etc) we are not able to complete the work...we needed to get a part to remove the lights that remained on. We value you as a customer and supply quality warranted work.

July 21, 2025

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Not very trust worthy management. Classic run around, really bad communication. Rental vehicle sucked beans More

by markb9
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Recommend Dealer
No

Other Employees Tagged: Mike Nazzaro

Aug 14, 2025

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Mark, I am sorry to hear that you did not have a great experience. We strive for excellence and really appreciate your feedback. I welcome the opportunity to speak with you about your concerns if this is an option. Michelle @Cortese Customer Relations 585-277-3241

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