

Gary Alger
Service Manager Cortese Chrysler/Mitsubishi
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
557 Reviews
Write a Review557 Reviews of Gary Alger
March 25, 2025
Quality of service has always been average throughout the past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You c past 5 years of coming to this dealership. The prices of parts compared to buying them myself elsewhere for OEM parts has gotten out of hand. You cannot blame everything on inflation. Price gouging has gotten way worse at dealerships. If I had my own garage/ lift, I would fix and maintain everything myself. The Autobody portion of Cortese jeep/dodge is shoddy at best for quality repairs. I had hit a deer and had to get most of my front end replaced. The paint on the new bumper did not last more than a year before it started bubbling and pealing right off. I asked them to reinstall any parts that were in good working condition to save on money and they did a decent job aside from the fog light assembly which was burnt out and melted inside its housing. Overall if I need any jobs done that include more than regular maintenance, I typically find another shop, not connected to a dealership. More
March 25, 2025
Always a pleasure to have my vehicles worked on by Cortese, thanks again for the amazing job Mike and team! Cortese, thanks again for the amazing job Mike and team! More
Other Employees Tagged: Mike Nazzaro
March 24, 2025
It was great place clean the people was very nice and friendly and very couresty friendly and very couresty More
Other Employees Tagged: Chris Dunkleberger, Mike Nazzaro
March 18, 2025
They told me that I needed a new transmission, which wasn’t not true at all wasn’t not true at all More
Other Employees Tagged: Mike Nazzaro
March 15, 2025
Terrible service waste of time they going for your pockets they don’t care about your vehicle pockets they don’t care about your vehicle More
Other Employees Tagged: Mike Nazzaro
March 13, 2025
Mike was great, explained the issue well, outlined the game plan and took care of the issue as he described he would… game plan and took care of the issue as he described he would… More
Other Employees Tagged: Mike Nazzaro
March 11, 2025
They always do a great job! We take all 20 of are vans to Cortese for service. We take all 20 of are vans to Cortese for service. More
Other Employees Tagged: Mike Nazzaro
February 24, 2025
The service was quick and efficient. Had an added on inspection last minute with no issue. Had an added on inspection last minute with no issue. More
Other Employees Tagged: Mike Nazzaro
January 28, 2025
Excellent service I appreciate that being in the car business myself. They really take care of you. business myself. They really take care of you. More
Other Employees Tagged: Michelle Reed , Mark the appointment taker is great to deal with. He gives a great impression of your business

