

Dealership Experience
14 yrs
Industry Experience
14 yrs
6 Reviews
Write a Review6 Reviews of Garrett Mofford
June 23, 2018
Total rip off I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certifi I wish I could take back ever working with this company it has been nothing but a headache since the moment we purchased our vehicle. We got a certified pre-owned and drove it off the lot just to have the check engine light come on. We took it the next day they told us it was nothing so they turn the light off the very next day it came on again and three days later we were informed that we would need an entirely new transmission. 7 days later we were told the vehicle was finally finished just to find out that it wasn't worse condition than when we had given it to them it was completely disgustingly dirty and more things were broken than when we originally given it to them. When spoke to the service manager who insured us he would take care of it personally only to have him never returned any of her phone calls and not come through with actually take care of it himself 15 days later we receive a phone call that our car is finally complete we go to pick it up after being told that it would be driven to us. Upon inspecting the vehicle it was still dirty and one of the head rests was still broken we were then told we would have to wait until the following Monday for them to be even able to start fixing it my car has been gone for over 15 days it will likely be more than 20 before we actually return to get it. I did not have my vehicle in my possession for even 48 hours and it's still gone it's constantly one thing after another something being broken something not being fixed. New one in that entire office returns any phone calls no one has fulfilled anything they told us was going to actually happen. We supposed to be able to have a lifetime powertrain warranty if we go and get all of our regularly scheduled maintenance done with them however that is not something we are going to be able to do since they can't even manage to clean off a vehicle like they're supposed to. If I could take this seilbach I would I cannot stress enough how terrible of an experience this is been. No one in the office seems to be taking it seriously it's an absolutely disgusting location do not do business with these people they will totally screw you More
Other Employees Tagged: Mike Sunderman, Gerry Baggs, Mike Sunderman Jr., Chris Engle, Suzette Hunter
March 30, 2018
Quick and painless We had a very easy experience working with Garrett and the team at Jake Sweeney. Everyone was helpful and got us in and out as quickly as possible alo We had a very easy experience working with Garrett and the team at Jake Sweeney. Everyone was helpful and got us in and out as quickly as possible along with the vehicle we wanted. More
March 13, 2018
Great customer service, great experience, no pressure... Garrett Mofford is awesome! He helped me get exactly what I was looking for in a car. I emailed him about a SUV I seen online and he instantly calle Garrett Mofford is awesome! He helped me get exactly what I was looking for in a car. I emailed him about a SUV I seen online and he instantly called me and together we sat up a date and time to meet. He promised me that I would be leaving in a car and I did, with absolutely no pressure. Friendly dealership and excellent salesman. Thanks Garrett!!! More
March 05, 2018
Garrett-- Spectacular and Awesome!! Garrett is definitely the person you should see for your car purchases! He is approachable & down to earth. He is attentive & listened to what I was Garrett is definitely the person you should see for your car purchases! He is approachable & down to earth. He is attentive & listened to what I was looking/asking for in the purchase of my new Jeep. He made the whole purchase process quick, but in no way did I ever feel "rushed". He is just mindful of time & wanting to make sure the process is to the point & streamed-lined. That is rare. He went above & beyond - that is commendable. I highly recommend Garrett & Jake Sweeney for a wonderful experience in car purchasing! Lisa Y. More
March 03, 2018
Garrett... the best car salesman in the TriCounty Area!! Garrett is an awesome salesman!! He listened to what features I wanted in a new vehicle and the price range I wanted to have for my payment. He worked Garrett is an awesome salesman!! He listened to what features I wanted in a new vehicle and the price range I wanted to have for my payment. He worked very hard to find the vehicle I wanted. He was friendly, easy to talk to, and very appreciative that I chose to deal with him. If you need or want a new or certified used, please go see Garrett!!! More
February 28, 2018
Grrreat! They all worked really hard to find a car within my budget, that had enough room, something i liked and made sure I was happy! I appreciate all the ef They all worked really hard to find a car within my budget, that had enough room, something i liked and made sure I was happy! I appreciate all the effort they put in to make me satisfied! They're very awesome fellas! Thanks for everything! :) More
Other Employees Tagged: Gary Allen, Dwayne Smith