![Garret Garret at Ken Garff Mercedes-Benz of Salt Lake City](https://cdn-user.dealerrater.com/images/dealer/302/employees/c96f79fcbce8.jpg)
Garret Garret
Service Advisor
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
10 Reviews
Write a Review10 Reviews of Garret Garret
June 11, 2024
I needed to get my 2022 S580 tested for emissions as the Utah software at “on the spot” would not connect. Garrett got it done without an appointment scheduled, also solved a new recall service needed, and Utah software at “on the spot” would not connect. Garrett got it done without an appointment scheduled, also solved a new recall service needed, and hand walked it though so that I could make an important business meeting. Very much appreciated the great personal service More
May 31, 2024
Couldn’t figure out a simple problem - spent four days, $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warrant $2,700 and three visits on maintenance and repair and still had the problem. Finally (third visit) diagnosed and fixed the problem covered by warranty. On pick up the manager Angela claimed that I damaged to loaner vehicle and that I lied about it… super offensive. More
Other Employees Tagged: Dave Bennion, Angela Heaps, Vivian Montes , Angela Heaps is terrible at customer service!!!
May 23, 2024
Excellent service. Garrett went the extra mile in keeping me informed the whole time the car was at the service center. Garrett went the extra mile in keeping me informed the whole time the car was at the service center. More
Other Employees Tagged: Spencer Smith
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