Garret Garret
Garret Garret at Ken Garff Mercedes-Benz of Salt Lake City
Refer Me

Garret Garret

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

Contact Me
4.8
61 Reviews
4.8

61 Reviews

Write a Review

61 Reviews of Garret Garret

January 09, 2025

Dealership Rating
Employee Rating

Garrett did an awesome job keeping me informed about my service and getting it done asap. He arranged transportation for me both ways. Would ask for him as a service provider on next service. More

by PELCHERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bennion , Garrett Olson

Jan 10, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 28, 2024

Dealership Rating
Employee Rating

Quotes one price, made me pay another. Super disappointed! I will go to Farmington or sandy next time. More

by cdnapier1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Dave Bennion, General Manager daveb@kengarff.com

December 26, 2024

Dealership Rating
Employee Rating

Did good job identifying the issue and fixed the problem under warranty repair. I would recommend Ken garff. More

by jamal84170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 18, 2024

Dealership Rating
Employee Rating

1. The service was excellent and incredibly quick. I truly appreciate the efficiency and attention to detail provided. It made the entire experience sea More

by UNIDOS2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2024

Dealership Rating
Employee Rating

Garret is the best always takes care of the units I send in. And the facility is amazing More

by GERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 18, 2024

Dealership Rating
Employee Rating

Garrett was our service advisor and he was always keeping me updated on the repair. He is very knowledgeable and very accommodating. From now on whenever I need my vehicle repaired I will request Garrett. More

by vickyeogden7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 06, 2024

Dealership Rating
Employee Rating

The communication was excellent. Even on his day off he was able to keep me posted that’s a 100/10 More

by felix.jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 30, 2024

Dealership Rating
Employee Rating

Everything was perfect. Anytime I need servicing the team delivers a positive experience. Garrett is always amazing! More

by dclukey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 19, 2024

Dealership Rating
Employee Rating

My appointment on this visit went very smoothly. The time quoted to get the work done was on point. Communications with my advisor resulted in a positive outcome More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 17, 2024

Dealership Rating
Employee Rating

They are great, they keep you updated on every step of the way. They make sure you are taken care of if the repairs will take a while. Always willing to provide a loaner car. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

1
...

Dealership Inventory (326 Vehicles)

new 2025 Mercedes-Benz AMG GLE 53 car, priced at $98,295
2025 Mercedes-Benz AMG GLE 53
new
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLE-Class car, priced at $86,000
2025 Mercedes-Benz GLE-Class
new
Black exterior
Automatic
All-wheel Drive
new 2025 Mercedes-Benz GLC 300 car, priced at $59,295
2025 Mercedes-Benz GLC 300
new
Polar White exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $55,185
2024 Mercedes-Benz C-Class
new
Graphite Grey Metallic exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $54,835
2024 Mercedes-Benz C-Class
new
Graphite Grey Metallic exterior
Automatic
All-wheel Drive
used 2021 Porsche Macan car, priced at $37,880
2021 Porsche Macan
used
Volcano Grey Metallic exterior
Automatic
All-wheel Drive